SurgeryTR Reviews 

391
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, reliability, and supportive approach, making the entire process stress-free. Many highlight the exceptional care and guidance provided, often feeling well-supported and at ease. The company's service is frequently described as amazing, with every detail thoughtfully organized from initial contact to post-surgery follow-ups. Reviewers appreciate the excellent communication and smooth user experience, noting the team's constant availability and helpfulness. Customers are highly satisfied with the quality of procedures and the positive results.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers consistently praising the kindness,... See more

Service

Consumers find service to be positive, with many reviewers describing it as 5-star and outstanding from start... See more

Customer service

Customers had positive experiences with customer service, highlighting the supportive and helpful nature of... See more

User experience

Reviewers mention positive feedback about user experience, describing it as wonderful, smooth, comfortable,... See more

Quality

Customers consistently note positive experiences with quality, highlighting the cleanliness and comfort of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a tummy tuck, 360 liposuction, breast uplift, and upper and lower eye surgery. Every appointment, hotel, prescription, transfer, operation, watts app message or need was met. Everything went s... See more

Company replied

Rated 5 out of 5 stars

I used Surgery TR for rhinoplasty. The process from start to finish went well. Damla and Team were always there (day and night) to support me. Experienced few issues with Language barrier at the hos... See more

Company replied

Rated 5 out of 5 stars

This is my second time with Sugery TR . The are professional and high quality company what a have reasonable prices and treat you as individuals. Really good doctors and dentist smoothly transfer nic... See more

Company replied

Rated 5 out of 5 stars

Highly recommend. Professional doctors and after care. You have more than you asked for. Hamza is a perfect always answer any questions, fixing every litlle problems. He is open for any ideas and... See more

Company replied


Company details

  1. Medical Center
  2. Plastic Surgery Clinic

Written by the company

SurgeryTR, as an awarded company, offers Cosmetic Surgery, Hair Transplantation, Weight Loss Surgery, Dental Treatments, and Laser Eye Surgery in Istanbul, Izmir, and Antalya / Turkey with all-inclusive packages.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

391 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(391)

52 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a breast lift and augmentation…

I had a breast lift and augmentation with Surgery TR - Dr Gokhan Temiz. I am very happy with the whole process from start to finish. I recommend to anyone!!

15 March 2022
Unprompted review
SurgeryTR logo

Reply from SurgeryTR

Hello Aly,

Firstly, we are so happy to welcome you to Surgery TR. It is so nice to hear that you've been satisfied with your breast operation. The surgery TR team always follows your process and be with you in all steps. After the surgery, the aftercare team contacts you and follows your recovery process. We are looking forward to seeing your final result. Thank you for your recommendation of Surgery TR.

Thank you for your kind reviews,

Best regards


Rated 5 out of 5 stars

Amazing Service

I had a breast reduction and I’m extremely happy with my breasts, I have suffered from back pain and asthma as a result of my breast, I felt immediate relief after surgery. My surgeon was very knowledgeable and talked me through the entire surgery. The SurgeryTR team have been involved every step of the way including post surgery and constantly checkin with me. During my time in Turkey Inesh was extremely helpful with translation and transportation, when I was feeling better he even took me to see some of beautiful instanbul. My healing process was good I was up and walking around after about 5 days and had full range of montuno after about six weeks. I cannot recommend this company enough, thank you all you have changed my life !

11 March 2022
Unprompted review
SurgeryTR logo

Reply from SurgeryTR

Hello Jadean,

Initially, we are so glad that you have chosen Surgery TR for your medical journey. It is nice to hear that you are happy with your breast reduction result. Our team works together to meet your needs and as you mentioned, the aftercare team also follows your recovery process for a year. We are so happy to welcome here and meet you. Thank you for your recommendation of us. We are eager to see your final result. You will be always welcome here.

Thank you for your kind reviews,

Best regards

Rated 5 out of 5 stars

Firstly i must say how extremely happy…

Firstly i must say how extremely happy i am to give a true and truthful review i dont normally leave reviews but i had to take the time out to share my experience, 3 months ago i had a 360 liposuction and hip dip surgery by Dr daghan i must say he was brilliant him and his team, i am so much happy with the outcome got so much compliments 😊. Overall i am 100% pleased and would highly recommend Dr daghan and his team they're great and treat you very well, especially a big thank you to the host she was great👌🏼, and even kept in touch checking in on me thanks guys.

8 March 2022
Unprompted review
SurgeryTR logo

Reply from SurgeryTR

Hello Lelisban,

We are so glad that you have chosen Surgery TR for your medical journey. It is also nice to hear that you are happy with your result and you want to share your experiences. Surgery TR experienced doctors do their best and meet the patients' needs and wishes with total satisfaction. All team works together to please the patients. Thank you for your recommendation of Surgery TR.

Thank you for your kind reviews,

Best regards

Rated 5 out of 5 stars

Highly recommend

I’m 7 days after my liposuction and BBL, I feel so much better day by day. I’m so happy with Surgery TR, easy to be in contact with them and my English translator was available 24/7. Great company and easy to work with 😊

7 March 2022
Unprompted review
SurgeryTR logo

Reply from SurgeryTR

Hello Wioleta,

Firstly, we are so glad that you have chosen Surgery TR for your medical journey. Surgery TR aftercare team follows up on your recovery process until your healing process is completed. All team organizes to meet your wishes anytime when you need. We are happy to hear that you had an easy process. We are eager to see your final result.

Thank you for your lovely comments,

Best regards.

Rated 5 out of 5 stars

Excellent support and surgery

My surgeon was very professional.
SurgeryTR had someone meet me at the airport, take me from the hotel to the hospital appointments and arranged transport back to the airport at the end. I was always looked after and everything was explained to me. The surgery was of a very good quality and recovery has been fast.

2 March 2022
Unprompted review
SurgeryTR logo

Reply from SurgeryTR

Hello Peter,

Firstly, we are so glad that you have chosen Surgery TR for your medical journey. The whole process is organized as stated in the itinerary and whole team act to meet your needs and wishes. Surgery TR aftercare team also follow up n your recovery process for a year. It is nice to hear that you are happy with your experience with Surgery TR. We are looking forward to seeing your final result.

Thank you for your kind reviews,

Best regards

Rated 5 out of 5 stars

I had a tummy tuck and liposuction with…

I had a tummy tuck and liposuction with Sugery TR, Very smooth and efficient Sugery.I was on my own, Thanks 🙏 to the team of doctors and nurses who made sure everything went smooth.How can I forget my friend Emre, very friendly nice 😊 guy,We had best rides to hospitals.
My doctor (Mehmet Hasim) Thanks for making me snatched again, I love my results.
Shout out to selin for making this process happen, we communicated a lot with selin before I arrived in Istanbul, She always answered my questions .
Lastly Thanks 😊 for the hotel I stayed in (Manna hotel) very friendly staff, very clean and lovely beautiful room.
Thanks again Sugery TR

14 February 2022
Unprompted review
SurgeryTR logo

Reply from SurgeryTR

Hello,

We are so glad that you have chosen Surgery TR for your medical journey. It is good to hear that your process was smooth and efficient. It is also nice to hear that you are satisfied with every step of your journey from the beginning to the final stage. We are eager to see your final result, our aftercare team is going to follow your recovery process for a year. We are happy to welcome you here.

Thank you for your kind comments,

Best regards

Rated 5 out of 5 stars

I had my breast implant and uplift with…

I had my breast implant and uplift with Surgery TR and I must say it’s one of the best decisions I have made I love how my boobs looks the Doctor, nurses and Emre was so amazing they made me feel so comfortable and relax I will highly recommend them to anyone.

12 February 2022
Unprompted review
SurgeryTR logo

Reply from SurgeryTR

Hello Jenefer,

There are many options to find a surgeon but it is hard to find the right and experienced surgeon to make you happy with your result. We are so glad that you have chosen Surgery TR and are happy with your service. Surgery TR team helps you in every step of your journey and you never feel alone. Thank you for the recommendation of Surgery TR.

Thank you for your kind reviews.

Best regards,

Rated 5 out of 5 stars

Great Procedure!

Very smooth procedure. I was taken in with the upmost care and the process was efficient. Shout out to Emre, extremely nice guy and it wouldn't be the same with out him being my guide.

11 February 2022
Unprompted review
SurgeryTR logo

Reply from SurgeryTR

Hello Rico,

Firstly, we are happy that you have been satisfied with your medical travel. Our all team try to meet your needs and you don't feel lonely. We are looking forward to seeing your final results. Aftercare team will follow up on your recovery process for a year.

Thank you for your reviews,

Best regards,

Rated 5 out of 5 stars

I had my breast augmentation surgery in…

I had my breast augmentation surgery in January and my experience was amazing from the moment i landed. Dr Dağhan reassured me with how the surgery process will be and made me feel at ease, his assistant was incredible, friendly and very helpful, she still sends me regular contact checking up on me. The interpreter was fantastic and very helpful with excellent English. I would highly recommend Surgery Tr to anyone.

10 February 2022
Unprompted review
SurgeryTR logo

Reply from SurgeryTR

Hello Rebecca,

We are so glad that you have chosen Surgery TR for your medical journey. As you mentioned, Surgery TR team takes care of you from the first contact to your healing is completed. Surgery TR contracted doctors speak English so, during the consultation and later, you can express yourself easily. Aftercare team follows up on your recovery process for a year so, there is always someone to answer your questions. We are so happy to welcome you and thank you for your recommendation of Surgery TR.

Thank you for your kind reviews,

Best regards,

Rated 5 out of 5 stars

Breast reduction and lift surgery

I was looking for a trusted place to do my breast reduction surgery as I was already disappointed by another company. I already had my annual leave booked from the 07/01/2022 and really wanted my procedure done. So I went on Google and found Surgery TR as the best recommended one. I was sceptical as I've never been to Istanbul nor had any operation in the past. I was very nervous. But all the same, I sent an enquiry on there page and had an instant respond. Within an hour I was allocated my patient representative who is called Selin. She was fantastic, friendly and professional. We started communicating and within 2 days I was all booked and ready to fly out on the dates I wanted to do my surgery. My dates were not flexible and it was tight. Selin was so friendly, accommodating and made my surgery date possible. She called and we spoke and I felt reassured as I was travelling from UK. I was picked up at the airport and dropped to the hotel and had a VIP treatment. The hotel was beautiful and comfortable with friendly staffs who were ready to help at all times. In the evening, I was texted by Hamza, who introduced himself as my patient host and advised that he will pick me up in the hotel lobby at a given time. He was right on time and arranged for a car to take us to the hospital. He was there with me until after my operation as he was translating for us. He was fantastic, he spend time talking to my son who I went with. My Surgeon Dr Gokhan Temiz and his nurse Hazal and his team were fantastic. They made me feel safe and put me at ease. I usually dont leave reviews as I'm a bit of a sceptical person and they usually take long to write. But honestly, when I read the reviews about Surgery TR on you tube, this gave me confidence in getting in touch with them. So this is why I'm taking my time to write this review to help other people make decisions. Hands on heart, all the reviews I read and listened to were true as I experienced it my self. I want to thank Surgery TR team and especially Selin, Hamza, Dr Gokhan Temiz and his nurse Hazal for everything and for making my journey a fantastic experience. I highly recommend Surgery TR. I now gave a fabulous look and new found confidence.

1 February 2022
Unprompted review
SurgeryTR logo

Reply from SurgeryTR

Dear Fatmata,

First of all, we are so glad that you have chosen Surgery TR for your medical journey, and also it is good to hear that you are satisfied with your breast reduction and breast uplift surgery. Surgery TR team is well-organized and responds promptly to your requests. Everything Surgery TR teams do is a way to make easy your journey. You don't feel lonely during your medical trip, everyone works together to meet your all needs. Reviews are so significant to making a decision and you are also aware of that and chose the right place with confidence. We are looking forward to seeing your final result!

Thank you for your recommendation of Surgery TR.

Best regards,

Rated 5 out of 5 stars

Amazing care and patient hosting

Amazing care and patient hosting , my surgery results were perfect my aftercare needs were all met impeccably highly recommend .

18 January 2022
Unprompted review
SurgeryTR logo

Reply from SurgeryTR

Hello,

We are so glad that you have chosen Surgery TR for your medical treatment. We are looking forward to seeing your final result and also we follow up on your recovery process until your recovery is completed. Thank you for your recommendation us.

Thank you for your kind reviews.

Rated 5 out of 5 stars

liposuction with SurgeryTR

I had liposuction with SurgeryTR. The entire experience was awesome. I am 2weeks post op and I feel good. Still swollen but I am just excited about final my results. Everyone was just so nice. From the doctor to the nurses, to the host and even the hotel staff. Everything went smoothly. The doctor; Dr. Isik knows exactly what to do. Very professional. I’m glad I chose SurgeryTr and I have no regrets.
Don’t think twice about choosing SurgeryTR.

Best regards,
Victoria

10 January 2022
Unprompted review
SurgeryTR logo

Reply from SurgeryTR

Hello Victoria,

We are so glad that you have chosen the Surgery TR, it is also good to hear that you've been satisfied with your experience. Surgery TR provides services in all steps of your journey professionally and follows up on your recovery process until you heal completely. We are looking forward to seeing your final results.

Thank you for sharing your kind reviews,

Best regards!

Rated 5 out of 5 stars

Excellent from start to finish

I found Surgery TR excellent from Start to finish. Damla was very informative re my surgery,costs etc and very quickly responded to any questions or concerns.Sercan met me at the hospital and again, very helpful and informative re what to expect and picked me up at my hotel for every appointment,stayed with me at the appointment and dropped me back to the hotel. Dr Daghan and hospital staff were so caring and professional and Dr Daghan spent time going over my procedure beforehand and saw me several times afterwards.I totally felt at ease with him. One year on and I would definitely recommend this organisation as a very personal experience and I found everyone was excellent.

3 January 2022
Unprompted review
SurgeryTR logo

Reply from SurgeryTR

Hello Elaine,

Firstly, we are so glad that you have chosen Surgery TR for your medical journey. It is also good to hear that you are still happy with your experience after a year. Surgery TR team always supports you and meets your needs in every step of your medical trip even after a year. Surgery TR works with high-rated doctors so, we try to provide the best result according to your needs and wishes. Thank you for your recommendation of Surgery TR.

Thank you for your kind reviews,

Best regards!

Rated 4 out of 5 stars

Recent surgery’s

I have had two surgery’s with surgery TR and the first one was a tummy tuck and breast lift with an arm lift it went well and the second time was a breast lift with Implants a back lift and liposuction and the results this time are fantastic I look so different and I’m happy, I still am experiencing swelling and pain but hopefully that will start to go down so thank you to the surgeon because he had a really good vision and did an amazing job executing it

24 December 2021
Unprompted review
SurgeryTR logo

Reply from SurgeryTR

Dear Ndlovu,

Initially, we are so glad that you have chosen Surgery TR for your numerous operations like Tummy Tuck, Breast Uplift, Arm Lift, Back Lift, and Liposuction operations. In the first month, swellings and pain are normal, and they will be gone when your recovery time is completed. Surgery TR works with highly rated and experienced surgeons in their fields. So, you don't have to search best surgeons, we already did it for you. Surgery TR team follow up on your recovery process.

Thank you for your kind reviews,

Best regards!

Rated 5 out of 5 stars

15 weeks post op BBL

I’m currently 15 weeks post op after my BBL with Dr Mehmet Hasim Guner all booked with Surgery TR. I LOVE my new body. I get so much compliments from everyone and I have this new level of confidence like you wouldn’t believe. My recovery was a breeze, I had no issues whatsoever. Surgery TR really made this journey a breeze and I would highly recommend them. I’m already in the process of booking a breast augmentation through them. If anyone is thinking of getting a BBL in Turkey my advice is book through Surgery TR, do in-depth research into your surgeon they offer you to make sure they are right for you and put the effort into your recovery because you achieve your maximum results by putting the work into your recovery. I had initially wanted a very very popular surgeon in Turkey but Surgery TR recommended Dr Mehmet Hasim Guner and I’m so happy they did. His work is just as good he just may not be as popular as other particular BBL surgeons in Turkey. Best of luck ladies xx

22 December 2021
Unprompted review
SurgeryTR logo

Reply from SurgeryTR

Hello Ciara,

Firstly, we are glad that you have chosen Surgery TR for your medical journey. It is also good to hear that you love your new body. Surgery is a chance to enhance your natural beauty and boost your confidence. Thank you for recommending Surgery TR to other patients who might think of a new operation. Surgery TR offers a tailor-made treatments plan regard of your needs and wishes. Moreover, Surgery TR chooses the best doctor for you.

Thank you for your kind reviews,

Best regards!

Rated 5 out of 5 stars

I did bbl and tummy I loved my body…

I did bbl and tummy I loved my body after the surgery it is about 1 and half year ago I didn’t see any problem and the doctor was amazing and kind never seen doctor like him
Thanks

22 December 2021
Unprompted review
SurgeryTR logo

Reply from SurgeryTR

Hello,

We are so happy that you had a great experience with Surgery TR. It is good to hear that you are satisfied with your result and had no problem during your medical journey. We are so glad that you have chosen Surgery TR for your operation.

Thanks for your kind reviews,

Best Regards!

Rated 5 out of 5 stars

Everything perfect and very well organized

An outstanding experience. Dr. Murat and his entire team of 10. Edge in the organization and Sofia my translator an excellent treatment of 10, I recommend it 100%100

22 December 2021
Unprompted review
SurgeryTR logo

Reply from SurgeryTR

Hello Juan,

We are so glad that you have chosen Surgery TR for your Hair Transplant operation. We are also looking forward to seeing your final results. There is no language barrier when you come to Turkey for your operation with Surgery TR. Thank you for recommending Surgery TR to other patients who might think same operation as you.

Thank you for your kind reviews,

Best Regards!

Rated 1 out of 5 stars

hello

hello
Hope everything is going great with you.
My name is Ramesh Safavi a woman from Sweden.
Months ago I was searching in your website to find the best hospitals in Istanbul to have a facelift.
After a lot of surveys I decided to go with SurgeryTr in Istanbul. They looked very convincing and experienced when I chatted with them.
They wanted me to send them 100 Euros to fix my time and they booked me their hotel and transfer.
When I reached there it was Friday and they wanted to meet me on Monday morning. They insisted to have just cash before the surgery and when I tried ATMs there I found out that the wages would be so much and I couldn't withdraw a lot of money at the same time.
I thought it would be suspicious!
I told them and they wanted me to transfer money by Europeunion website.
Actually since I hadn't met the doctor and I didn't know what exactly they wanted to do with my face and what price , I told them I need a consultation before the surgery since I don't know what I really need to do with my face and then I would transfer the money!
On Monday they picked me and I found out that there is no hospital named SurgeryTr and they just took me to a random clinic!
They did a blood test and left me with an angiocatheter in my hand and forcing me to pay money!
It became 9 o'clock when the doctor finally came and he suggested me to do a facelift , neck-lift and Belaphoroplasty and fat injection to face lip bullhorn augmentation but he said he would do lip lift in another session. They told me it was the package which coast 5600 Euro.
We talked about this package beforehand but I just wanted them to meet me via internet to see if I would need those changes since I didn't think I would.
I told them if I wanted to skip belaphoroplasty and neck lift, and replace a mini facelift instead of full facelift how much I should pay and they told they could reduce just 200 Euros!
I was feeling really uncomfortable since I was cornered in an unknown clinic with three women who were really disrespectful and awful and they were pushing me to pay as soon as possible since the surgery time would expire!!!
I didn't know what to do and since I hadn't time to think and the women took my phone to transfer the money but fortunately it was not successful. after some tries they gave back my phone and said the time has fortunately expired , took 200 Euros for the blood test!!! and left me there with angiocatheter and a painted face which was not removable by washing.
I just left the clinic and tried to find another hotel to get rid of them.
After a while they called me and told me that they wanted to book me another surgery appointment again and I said never after what they did to me.
I was in their hotel 3 nights and 2 days and they used taxi two times for me and I had already paid 300 euros to them.
They began to threaten me that if I didn't want to pay 100 Euros more for the clinic they would inform police..,.
I just wanted you to know that when you suggest clinics and doctors you have to dig a little more to find out who they are.
There's no clinic named Surgerytr and their treatment was beyond horrible since I was thinking I am with a human trafficking band and I didn't know what would happen if I accepted to go under anesthesia or surgery.
They just wasted my time and my money and it was the worst journey that I had in my life.
Best regards
Ramesh Safavi

11 December 2021
Unprompted review
SurgeryTR logo

Reply from SurgeryTR

Dear Ramesh,

We feel deeply sad to read this and write to you. We would like to clarify all points that you mentioned here.

We require a small deposit payment in order to make your reservations in advance. The deposit amount will be deducted from the total balance, later. This is one of our clinic policies. In addition, we have the email that you wanted to pay the deposit for your booking process so we did not force you to pay the deposit. We never force our patients for a deposit payment.

Your operation date was clear when you booked your flight tickets. You were informed by your patient representative and confirmation email. So you knew your operation date before your arrival. In addition, after sending your flights, we also sent your itinerary, which was your schedule with us.

We always inform our patients that we usually accept their payment in cash multiple times. You can see the information from your package email at the very beginning, until all of your confirmation emails. You said that you got robbed and we wanted to help and make the process easier, that’s why we advised ATMs to withdraw your money. Since you said you couldn’t withdraw money, we said we can make an exception for you and we recommended Western Union. It was Western Union, not the European Union website. It is very safe and easy to make the transfer internationally and it is valid and official in almost every world country.

Surgery TR is one of the best clinics that gathers and works with the best doctors, hospitals and hotels. You also knew about us since you sent your inquiry to our clinic via WhatClinic. You reached us for a facelift inquiry.

It was your operation day and after you see your doctor, all of our patients are expected to pay the balance amount in the operation day before their surgery begins.

Our doctor recommended Lip Augmentation for another session since you might have swellings on your face after the face and neck lift operations. In order to achieve the best and healthiest result, we recommended this plan. You were also informed before your arrival, on the 11th of November via email. Since you will be here for 10 days, it can be done while your stay if your recovery period was going well as stated via email before.

Our nurses were trying to help you to pay since you asked for help and said you didn’t do Western Union before and some information was Turkish. In order to help you and make the process faster (since all parties, you and the doctor, agreed on everything about the treatment plan), they helped you. The hospital has strict rules about the punctuality of any operations for that reason, we all needed to be faster since the consultation was over and you agreed on everything. After the cancellation of your surgery and rescheduling your operation day, the hospital requires the test cost of the pre-operative comprehensive tests that you had. Furthermore, your test result would be valid for the next day’s operation so you would not need to take all comprehensive tests again. We also talked to you over the phone while you were still in the hospital and you said okay and you asked for 2 or 3 star-hotel since you wanted to pay less; however, we informed you that we only work with 5-star hotels for our patient satisfaction rate. Then you said okay, you will go back to your hotel but you didn’t. Then we could not hear from you for a couple of hours.

Since you left the hospital, without our knowledge, we couldn’t cleanse your face. If you waited for us, our nurses will help you to remove the drawing. It was a special surgical pencil that plastic surgeons use all the time to plan their surgery before the operation. We tried to reach you that day but you were so close for any communication from us. We tried to reconcile with you but you did not allow us to do it. The next day, when we called you, you said that you already left Turkey but then, hours later, you said that you were still in Turkey.

You stayed for 3 nights (26, 27, 28th of November) and 4 days in our hotel facility. You were supposed to pay for the services that you used, Dear Ramesh. But you didn’t pay for our services. We just want our money back for the services that we provided. Even though any patient cancels the surgery, if they use our services like accommodation and transfer, they are obliged to pay for the services that are used from our facility and clinic, including pre-operative tests. We also do not accept threatening claims. You were never threatened by us. You are the one who threatens us, unfortunately.

You were informed of every information required from our clinic including your operation date, cash payment, our clinic services, hotel and hospital before you booked with us. We always had our understanding even though you threatened us or blamed us that we asked for the services that you used for. You were also pleased with these services, no complaints at all. There was no problem or inorganization. We are very transparent when it comes to explaining all details to our patients before their booking process.

It’s deeply sad that we even did not disturb you to pay the remaining money. We asked for the next day and two days after your operation day since we needed to pay the hotel. You first wrote your patient representative that “send me the exact payment receipt and I will of course pay If I am still owed.” on the 29th of November at 11:24 am. Then we sent your invoice and you accepted to pay and you also asked “Next week when I go back home, I will pay your payment. Now I have to think about going home safely.” Since one week is long, we wanted the money ASAP. There is nothing wrong to ask for money from those who used our services and canceled their surgery with us as soon as possible.

We do not accept any of your accusations since we have all proofs like your hospital records and test results, all emails, your flights, your itinerary, your hotel accommodation record for 3 nights, your airport transfer record with our VIP car and all conversation between two parties. We always care about our transparency policy for all processes. You totally abused us and our goodwill. We are always nice and patient towards you; however, you underestimate our company and clinic. We will use all our rights and are ready to take all legal actions for your accusations and slanders in order to keep our image and reputation in a good way. We are ready to submit and present all documentation as proof.

Kind regards.

Rated 5 out of 5 stars

Thank you to Surgerytr for the…

Thank you to Surgerytr for the excellent service that they provided to me from start to finish. My service before arriving to Istanbul was by Selin who was very prompt, efficient and professional. The taxi service, hotel and hospital was very good. Once I got to Istanbul the lady that took over the service was excellent. She picked me up from the hotel and took me to the hospital and checked me in. I was plesantly surprised when I woke up from surgery to see that she was still there. Her face was the first thing I saw which was reasuring for me. She was also there to check me out of the hospital and provided me with the medication that I would need. She picked me up for me check as well. She was extremely efficent. I would have liked to have named her but I am very bad with names and felt embarrassed to ask her name again once she had introduce herself in the beginning. Both her and Selin checked up on me to make sure I was okay.

8 December 2021
Unprompted review
SurgeryTR logo

Reply from SurgeryTR

Hello Adama,

We are so glad that you have chosen Surgery TR for your medical journey. Surgery TR patient representatives are always on the side of the patients and all teamwork is collaboratively and well-organized to meet the patients' needs. So, you won't feel alone during all processes. The Surgery TR team also cares post-operation process to be sure about you are good and recovery is completed without any problem.

Thank you for your kind reviews!

Best regards

Rated 5 out of 5 stars

I am very happy with results only 9…

I am very happy with results only 9 days post op and already feeling great , I would highly recommend I’m very happy with results doctors and nurses at hospital are brilliant and was treated with great care.

8 December 2021
Unprompted review
SurgeryTR logo

Reply from SurgeryTR

Hello Jennie,

First of all, thank you for choosing us for your medical journey. We are so glad that you are happy with your experience and thank you for your recommendation of us. Your reviews are so significant for us and for other patients who might think about the surgery. We always care about all kinds of feedbacks.

Thank you for your kind reviews.

Best regards.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look