Supreme Creations Reviews 

72
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I received a really lovely bag as a free gift from a company and realised it was manufactured by supreme creations. So when I wanted some bags for my own business, I knew where to go. The bags are rea... See more

Rated 5 out of 5 stars

We contacted Supreme Creations as we were looking to create ethical, high-quality tote bags to use as merchandise for a launch event. The team went above and beyond to ensure our design could be c... See more

Rated 5 out of 5 stars

From the very first enquiry to delivery, Supreme Creations were an absolute dream to work with. They personally delivered samples as we were under tight time pressure to make a decision and pulled out... See more

Rated 4 out of 5 stars

Order was not received after eight days and, having read numerous poor reviews about non delivery and problems with refunds, I telephoned Supreme Creations to find out what was happening about my... See more

Company details

  1. Travel & Vacation

Written by the company

Manufacturing reusable products (packaging, promotional merchandise and retail items) for over 25 years, to some of the best brands in the world. Reusable products, for people and planet. Award winning ethical supply chain (100% owned by us), 90% female workforce, Which? accredited products, rain harvesting programmes, water treatment system for inks, Vegan certified, SEDEX audits, wide sustainable fabric options (GOTS, FT, GRS etc.) Designed in London, Manufactured with love in Pondicherry. Supplying from 1 - 1,000,000 (small businesses to large retailers)


Contact info

4.2

Great

TrustScore 4 out of 5

72 reviews

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4.2

All reviews

(72)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect aprons and just on time

We asked almost for the impossible, and they made it.
The quality is really good, we were impressed.
The price unbeatable.

20 November 2018
Unprompted review
Supreme Creations logo

Reply from Supreme Creations

Thank you so much! We loved working with you!

Rated 4 out of 5 stars

I had a great experience with this…

I had a great experience with this Supreme Creations. They work super fast and everything by email and very convenient.

5 November 2018
Unprompted review
Supreme Creations logo

Reply from Supreme Creations

Thank you very much! We look forward to working with you Kay. Supreme team!

Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY. We have had a shocking experience with Supreme Creations who bill themselves as an ethical company - their business practice is anything but ethical. They force you to pay up front and when you do the communication from them goes dead. The bags were delivered late eventually but not all of them arrived - we had to count and only after chasing them did they say the rest would be arriving at some point, giving no indication of when. I have had to chase them to get a clear answer on every occasion. I would strongly avoid and pay a bit more from a reputable company.

6 June 2018
Unprompted review
Supreme Creations logo

Reply from Supreme Creations

We are very sorry to hear of your experience. We would be very happy to support any requests you have, if you are able to send your details to our After Sales team at aftersales@supreme-london.com

Rated 5 out of 5 stars

Great Company with great stuff!

Very friendly contact with the Support. Simon helped me with every Question i had. We haven't been in hurry so everything was fine. The quality of the print and the bags are great and this for such a good price. We're very happy about our cooperation.

24 April 2018
Unprompted review
Supreme Creations logo

Reply from Supreme Creations

Thank you so much! We really loved working with you and great to hear that Simon was helpful!

Rated 2 out of 5 stars

Two months later...

Waiting for our bags for two months now.
Everyday since 2 weeks, on the phone, a different person told us "You're lucky, they just arrived in London so we'll ship today" but of course nothing arrive.
Because you're obliged to pay at the very beginning, we're now stuck with Supreme Creation, but be sure that it's the first and last time we'll use their service.

20 March 2018
Unprompted review
Supreme Creations logo

Reply from Supreme Creations

We are very sorry to hear of your experience. We have an after sales team who are happy to help with any questions you might have. They can be contacted on aftersales@supreme-london.com

Rated 5 out of 5 stars

Great customized bags!

Not only the quality of the bags is as good as expected but also the attention I received throughout all the process, especially at the design stage with the different ideas for the logo and its colour.

I'd definitely recommend this shop. It was a great choice.

2 January 2018
Unprompted review
Supreme Creations logo

Reply from Supreme Creations

Thank you so much! We loved working with you!

Rated 5 out of 5 stars

Great quality bags

Great quality bags with very good quality logo print. Service was also excellent. To be fair, production took a bit longer than expected, but I wasn't in a rush, so it didn't bother me -still giving 5 stars. I would definitely hire Supreme Creations' services back!

13 December 2017
Unprompted review
Supreme Creations logo

Reply from Supreme Creations

Thank you so much! We loved working with you! We have invested heavily in our printing team's technology so thank you for commenting on the print quality.

Rated 1 out of 5 stars

Unethical Business

They do not fulfill their orders, nor communicate with you by phone, and only very occasionally by email. We have had so far 21 days of unresponsive, disrespectful and unhelpful correspondence. They suggest any pro rata refund will take 3 weeks, despite us paying them over 2 months ago by instant bank transfer. They advertise themselves as an ethical and moral company and perhaps they do help Indian workers in poorer communities and Indian orphans, but they certainly do not work in an ethical or moral manner with their business customers. They are untrustworthy, dishonest, disrespectful and unhelpful, and this applies to all personnel I have come across in this unfortunate transaction.

Thankfully we have the services of an excellent law firm who will I am sure stand us in good stead if they continue to avoid resolving this to a satisfactory conclusion. Aside from the legal and business issues surrounding this case, it is out of principle that we are fully committed to pursuing this until we receive a satisfactory conclusion.

I would warn anyone not to do business with this company - Supreme Creations. We will not be a big part of their business, but we deserve the services and products we paid for. We are a small company but we are strong and have principles about the way business should be conducted, and we want to make sure as many people as possible know about their poor business practices and personnel.

14 June 2013
Unprompted review
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