Supersaver.no Reviews 

9,056
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Buy a Norwegian flight from Supersaver and forget doing an online check-in. They changed the system. Only possibility to do the check-in nowadays is physically at the airport!

Rated 2 out of 5 stars

A company that really goes a long way to show that it is shameless I am constantly tries to rip you off. Works well when there are no snags, and is an absolute nightmare if anything unexpected should... See more

Rated 1 out of 5 stars

Hei This very bad angency, i buy a ticket with all, details, 2500 kroner xtra that any happed i can change my ticket, and now they change tha date, and my 30 kilos i gone i choice this angency but im... See more

Rated 1 out of 5 stars

Bought tickets to Malaysia before the pandemic. Naturally flights were cancelled. I was promised to be able to file for refund in one year. That was odd enough. After one+ year tried to get my refu... See more

Company details

  1. Travel Agency

About Supersaver.no

Information provided by various external sources



IMPORTANT NOTIFICATION

Due to the current situation caused by the Coronavirus outbreak, a huge amount of requests is being received by our Customer Support team. As a result of this, we are facing very long waiting times on all communication channels and currently we do not provide replies to reviews on Trustpilot.

Please use the below link to verify online if an airline permits any refunds or changes and receive guidance on further possible steps:

https://www.supersaver.no/rf/corona-virus

Thank you for your understanding.

Billige fly og reiser

Det viktigste for oss er å tilby deg markedets laveste pris på reiser! Hos oss kan du tilpasse reisen helt etter dine egne behov. Er du bare ute etter en billig flybillett? Eller en komplett reise med hotell, ekstra bagasje og leiebil? Det er opp til deg! Du får også mulighet til å kjøpe en fleksibel billett, legge til forsikringer og avbestillingsbeskyttelse.

Stort utvalg Du søker hos 640 flyselskaper og 240 000 hoteller via oss. Du kan alltid sortere søket på våre anbefalinger og kampanjetilbud, lavest pris og kortest flytid.

Bestill trygt og betal sikkert

Som det ledende online-reisebyrået i Norden, og et av de tre største i Europa, har vi 3,5 millioner kunder per år. Vi begynte som reisebyrå i 1989, og ble senere et av de første som startet med å selge reiser online. Du kan føle deg trygg når du bestiller via oss – vi har nødvendig erfaring og kunnskap.

Er det noe du lurer på?

På kontaktsiden vår kan du lese svarene på de vanligste spørsmålene vi bruker å få. Hvis du ikke finner det du leter etter, kan du enten sende en e-post eller ringe. Du finner e-postskjema, telefonnummer og åpningstider på kontaktsiden:

Contact info

1.5

Bad

TrustScore 1.5 out of 5

9K reviews

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No recent history of asking for reviews

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1.5

All reviews

(9,056)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

To long lead time

It takes more than 2 hours from ordering a ticket until confirmation is issued.

10 July 2019
Unprompted review
Supersaver.no logo

Reply from Supersaver.no

Hej Jim!

Ibland tar det tyvärr en stund innan betalningen går igenom på grund av kundens bank. På så sätt försenas även utskicket av bokningsbekräftelsen.

Vänligen,
Supersavertravel

Rated 5 out of 5 stars

Greit Customer service

Greit Customer service.
Easy to book, always I loved to booked this page.

8 July 2019
Unprompted review
Supersaver.no logo

Reply from Supersaver.no

Hej Nasteho!

Tack för ditt fina omdöme!

Vänligen,
Supersavertravel

Rated 1 out of 5 stars

Don't understand that people are rating…

Don't understand that people are rating them as 5 stars just because it is easy to buy ticket... what about service they provide? In my case the ticket was cancelled by Norwegian and I had to request refund from Supersaver. They do not read e-mails, you only get automatic generated answers. To get an answer from them you will need to hang on the phone for 40 munutes and when they hear about refund the answer they give is that they do not have any information from airplane company about the cancellation, or they say that you will be redirected to another agent, who will be able to answer you. Of course, noone answers and you have to wait on the phone for ages. This company is a fraud, in my opinion. My advise is to buy ticket with any other company. You will only "loose" 10 or 20 euros, but you never know what can happen with your reservation.

3 July 2019
Unprompted review
Supersaver.no logo

Reply from Supersaver.no

Hi Michael!

Thank you for your feedback! First of all, we want to apologize for the delay you’ve experienced in reaching our customer service. Because of several strikes and a number of cancelled flights we’ve been busier than expected lately and have not been able to answer our customers as quickly or effectively as we’re used to. We want to assure you that we run a serious business and that you will receive a refund if you are eligible for one.

Best wishes,
Supersavertravel

Rated 5 out of 5 stars

Good service

2 July 2019
Unprompted review
Supersaver.no logo

Reply from Supersaver.no

Hi Driss!

Thank you for the great review.

Best wishes,
Supersavertravel

Rated 4 out of 5 stars

Good

Hi that good service next time send for offer for india promotion

26 June 2019
Unprompted review
Supersaver.no logo

Reply from Supersaver.no

Hej Anand!

Stort tack för ditt generösa omdöme!

Vänligen,
Supersavertravel

Rated 1 out of 5 stars

Poor costumer service and messy site

23 June 2019
Unprompted review
Supersaver.no logo

Reply from Supersaver.no

Hej Rune!

Vi beklagar att du är missnöjd med vår sida, vi uppskattar dock din feedback och kommer ha den i åtanke när vi går framåt.

Vänligen,
Supersavertravel

Rated 5 out of 5 stars

Some agencies working as mafia.i mean…

Some agencies working as mafia.i mean very difficult for buy ticket. Can not choise my bank. But after you easy. Thanks. But i dont know about fly. I mean plane. For eksempel Turkish airlines best.
👌😊

19 June 2019
Unprompted review
Supersaver.no logo

Reply from Supersaver.no

Hej Nusret!

Tack för det fina omdöme du har valt att lämna!

Vänligen,
Supersavertravel

Rated 5 out of 5 stars

good one

easy cheap happy to find it

17 June 2019
Unprompted review
Supersaver.no logo

Reply from Supersaver.no

Hej Zidi!

Tack för ditt fina omdöme!

Vänligen,
Supersavertravel

Rated 1 out of 5 stars

Do not use Supersaver

Do not use Supersaver. If something goes wrong with your flight, the airline company sends you to the supersaver (because they are the customer) and supersaver do not reply with anything than automatic answers

17 June 2019
Unprompted review
Supersaver.no logo

Reply from Supersaver.no

Hej M.A!

Vi beklagar att du är missnöjd med vår kundservice. Vi vill förtydliga att vi uppskattar din feedback och tar till osss av denna för att bli bättre på det vi gör.

Vänligen,
Supersavertravel

Rated 1 out of 5 stars

Bitten twice

Two times now I’ve booked with Supersaver without success. 2018 in October I booked and the agency had to refund the money after a problem occured. This time again after booking and even receiving a travel document, I get a regret email that my booking has been cancelled. There’s obviously a genuine reason and it’s alright but I have to be convinced to try another time. But I appreciate that the notice came in good time.

16 June 2019
Unprompted review
Supersaver.no logo

Reply from Supersaver.no

Hej Raphael!

Tack för din återkoppling. Vi beklagar att dina bokningar cancellerats och förstår att det är frustrerande. Vi vill dock visa att vi arbetar på ett professionellt sätt och hoppas att du väljer att boka med oss igen i framtiden.

Vänligen,
Supersavertravel

Rated 1 out of 5 stars

I suppose to pay 1660 and I put in all…

I suppose to pay 1660 and I put in all my informations and I received a bill of 2354
Why is that ??

11 June 2019
Unprompted review
Supersaver.no logo

Reply from Supersaver.no

Hej Adriana!

Tack för din återkoppling. Då vi arbetar i direkt kontakt med flygbolagen arbetar vi dessutom med deras system, detta innebär att priset tyvärr kan ändras under bokningsprocessen. Priset vi erbjuder styrs helt efter tillgängligheten på flighten och priset kan gå både upp och ner.

Vänligen,
Supersavertravel

Rated 1 out of 5 stars

Can someone please help me with this I…

Can someone please help me with this I missed my flight from trondheim to Helsinki.. And buy me new ticket one now ur. Send me this Your flight ticket to Helsinki on 06.06.2019 has not been used and therefore other flights on your reservation V4C4QU have been automatically cancelled. My nr 0047968528

6 June 2019
Unprompted review
Supersaver.no logo

Reply from Supersaver.no

Hej Jamshid!

För att lösa detta måste du kontakta vår kundtjänst. Vi vill dessutom be dig redigera eller ta bort ditt omdöme då de innehåller personuppgifter som kan utnyttjas av andra.

Vänligen,
Supersavertravel

Rated 5 out of 5 stars

Easy to use

Easy to use. Order of the flight tickets under 8 min.

6 June 2019
Unprompted review
Supersaver.no logo

Reply from Supersaver.no

Hi Suzana!

Thank you for your nice review! We are happy to hear that you had a pleasant experience when ordering your trip from us.

Best wishes,
Supersavertravel

Rated 3 out of 5 stars

There is no english

6 June 2019
Unprompted review
Supersaver.no logo

Reply from Supersaver.no

Hi Mario!

This site is Norwegian, hence why that is the main language used. However, we do offer services in English as well through our English site supersavertravel.co.uk.

Best wishes,
Supersavertravel

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