Although the item I ordered wasn't in stock, they managed to supply an alternative which arrived promptly. The sales staff were very helpful and courteous.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent products at a great price, easy ordering and collection. There was 1 wrong item when I opened my package. I didn't bother to change it as the trip back would cost more than the wrong item.... See more
Company replied
Order came on time, easy process for buying but not the same product as advertised. I was given the new version of an RCD. Stop advertising older products if you can't supply them. Other than that it... See more
Company replied
My enquiry regarding stock, suitability and price was answered without delay. Confirmation on delivery was precise and correct. The prices shown for other items that may be used in the future bettered... See more
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Company details
Written by the company
Superlec Direct is one of the UK's leading online electrical product distributors with over 35 years in the industry. Apart from our vast range of installation accessories we offer the UK's largest stock of cables, in particular all SWA cables. We also offer top quality branded electrical products such as home security systems to wiring accessories at consistently competitive prices.
Contact info
1 Barton Road, Riverside Park, TS2 1RX, Middlesbrough, United Kingdom
- 01642266013
- sales@superlecdirect.com
- www.superlecdirect.com
4.2
Great
14K reviews
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The first delivery was damaged
The first delivery was damaged, after I opened the package. Contacted Superlec, followed their procedure for the collection of the damaged item, and received the replacement in very quick time.
Good service.
24 April 2026
Reply from Superlec Direct
Thanks for the review!
Reply from Superlec Direct
Thanks for the five-star review!
Reply from Superlec Direct
Thanks for the five-star review!
Reply from Superlec Direct
Thanks for the five-star review!
Delivered on time
Delivered on time, very helpful delivery only problem packaging had considerable damage but contents safe
23 April 2026
Reply from Superlec Direct
We're happy to hear that the delivery was helpful and on time! We apologise for the damage to the packaging and are glad the contents were safe. Thank you for your feedback.
Great place for electrical supplies
I’ve used Superlec a few times lately and very happy. A bonus is the local trade counter if I need anything in a hurry.
23 April 2026
Reply from Superlec Direct
Thanks for the review!
Good product good price good delivery water heater under sink
Good product good price good delivery
22 April 2026
Reply from Superlec Direct
We appreciate you taking the time to leave us a five-star review; we are so glad you are happy with your purchase and our service!
Very good
Very good, 1 light came damaged by courier and this was dealt with immediately
21 April 2026
Reply from Superlec Direct
We're glad you had a positive experience! We appreciate your feedback and are pleased that the damaged light issue was resolved quickly for you.
Everything you need for electrical…
Everything you need for electrical work, reasonable pricing and quick delivery.
22 April 2026
Reply from Superlec Direct
We're happy to hear that you had a positive experience with our quick delivery, reasonable pricing, and comprehensive stock. Thank you for your feedback!
Reply from Superlec Direct
We're happy you found a good price and that our delivery was brilliant. We're also glad you were kept informed throughout the process.
Reply from Superlec Direct
Thanks for the five-star review!
Excellent products at a great price
Excellent products at a great price, easy ordering and collection. There was 1 wrong item when I opened my package. I didn't bother to change it as the trip back would cost more than the wrong item. Overall would still recommend them.
23 April 2026
Reply from Superlec Direct
We appreciate your feedback and are glad the ordering process was easy. We are sorry an incorrect item was included in your package. We'll review our processes to prevent this in the future.
Reply from Superlec Direct
Thanks for the five-star review!
I received what I ordered in good time…
I received what I ordered in good time and in good order. That’s not a given theses days! Would purchase again.
20 April 2026
Reply from Superlec Direct
Thanks for the amazing review!
Everything I ordered arrived on time…
Everything I ordered arrived on time and was delivered to a neighbour while I was out. Excellent service.
22 April 2026
Reply from Superlec Direct
We're happy to hear that your order arrived on time. We appreciate your positive feedback regarding the delivery to your neighbour while you were out; thank you!
Excellent service arrived in good…
Excellent service arrived in good condition and on time. Items packed very well
22 April 2026
Reply from Superlec Direct
Thanks for the wonderful review!
Avoid at all costs
Avoid at all costs, ended up costing me time and money to replace items that were left out of my delivery which was also slow. The box came and looked to have the contents of someone's rabbit hutch inside but no 25mm tail pack or MET. Will not be using again
22 April 2026
Reply from Superlec Direct
Thanks for the five-star review!
Super quick service and a varied range…
Super quick service and a varied range at excellent prices
22 April 2026
Reply from Superlec Direct
We're delighted you found our service quick, our range varied, and our prices excellent! Thanks for the positive review.
Your correspondance is zero
Your correspondance is zero
I have been waiting for a delivery for 1 week and has still not arrived
I had to contact them before got any answers and still didnt any satifaction
I think the company is the worst I have ever used
22 April 2026
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