Superiorpluspropane Reviews 

Terrible Service on many levels. Slow service response. Overcharged me on the bill, when I called, they denied they gave credit on unused propane when they changed out a very old tank I was renting from them. Meanwhile had an invoice from them that had given me credit for it. I called them, they said it wasn't their policy to give credit. When I found the invoice, I tried to call them back, I was on hold for 20 minutes, then they said they had no one who could talk to me at this time. I just went ahead and paid the extra, will never use them again.

Why is there no zero option?

We bought a condo in August 2025. Everything about the condo in New Hampshire has been amazing except that it is serviced by Superior Plus Propane.

We've experienced:
-Bad communication (or lack thereof)
-Just one bill in nearly eight months
-Our meter is broken, and they have not told me what that means for the timeline on my bill, or if they have a failsafe to ensure I know my usage.

I have spent countless hours on the phone, either on hold, or talking to reps who all tell me different stories, excuses, etc. It's awful. Run, if you can. I'm stuck with them due to my HOA.

Superior bought out Freeman Gas last year in N. GA. Freeman was an excellent company. Superior has inadequate customer service. Wait times on the phone are typically 45 minutes and then nobody can confirm a date for tank refill. The website is largely useless - does not show pending deliveries. Wait times for deliveries tend to be 2 weeks.