Delay in shipping item, automated AI chat bot tried to “compensate” me by refunding the shipping cost…on a free shipping order LOL. But item itself (when it arrived) was great.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The webshop is easy to navigate & use & the Returns process is fair & made easy. Sizing is not consistent across different products like sweat tops, jumpers & T-shirts...... a Med in a jumper does... See more
Ordering and delivery was straight forward and efficient. The recent item received was not quite what I expected as I found the sizing misleading, it was two sizes up from one that I ordered before a... See more
I have bought several Superdry corduroy trousers, this one is perfect for autumn. Fine wale, midweight and beautiful leafy brown colour. Fit and length is exactly right as described. Superdry website... See more
Company details
Written by the company
Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.
Contact info
Superdry Care, Unit 60, The runnings, GL519NW, Cheltenham, United Kingdom
- care@superdry.com
- www.superdry.ie
3.9
Great
11K reviews
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Friendly atmosphere
Visited the store to buy a jacket for my daughter and I’m very impressed. The staff was super friendly, and the lady at the checkout was lovely and made the whole process easy. Great quality clothes and even better customer service!
5 April 2026
Just what I wanted…good price delivered…
Just what I wanted…good price delivered safely and on time
Very happy
27 March 2026
Very helpful staff who were pleasant to…
Very helpful staff who were pleasant to deal with.
3 April 2026
Really fast delivery
Really fast delivery.
Ordered a lovely jacket which is great for autumn and spring.
Coral colour is so nice
22 March 2026
Notified when item was back in stock as…
Notified when item was back in stock as requested. Great price, good quality.
22 March 2026
Poor
Orders 4 tshirts. Only got 3. Sizes have changed from previous orders so nothing fits. Have to return it all.
22 March 2026
Jacket purchase
Ordered a jacket which arrived really quickly. The jacket was great but unfortunately it was too big so I had to return it. The returns process was really user friendly. Good service.
22 March 2026
T-shirts were cheaper but of really…
T-shirts were cheaper but of really high quality. Soft and comfortable. Delivery was quick and easy.
19 March 2026
My package
My package, worth 200 €, was delivered to a completely wrong address. I didn’t receive any notification, and the parcel was essentially lost. After posting on social media and asking neighbours, I eventually managed to track it down. This is extremely disappointing. Delivery should be handled properly, and you need to work with a reliable courier service.
18 March 2026
Product and delivery on time
16 March 2026
👍👍👍👍👍
Same experience like usually. Everything were fine. We bought 1 trousers for gift. Size was too big. They have been change easily when I took it back. So. Thanks
And we were satisfied again lime usually
24 March 2026
Good products and prompt deliveries
On the expensive side a little bit but the products are always great. In store selection of items and prompt deliveries when ordered online are a plus
17 October 2025
It's been 10days still haven't received…
It's been 10days still haven't received the jacket!
15 March 2026
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