Superdry ES Reviews 

14,561
TrustScore 3 out of 5

3.1

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Rated 3 out of 5 stars

works fine! takes a bit longer to ship than what they promise, 5 days for me and not 3. and they change their prices all the time, which is quite annoying, however, just make sure to never buy anythin... See more

Rated 5 out of 5 stars

Very happy with the fast delivery. Great quality, color is not as much contrast as online but still like it. Because it’s an oversized I ordered. S and a really is comfortable oversized. Was well... See more

Rated 2 out of 5 stars

I rordered a jacket but my back sent a message to say it had not been authorised. However, I received an email confirming the order so asked cia their customer service if they could confirm whether th... See more

Rated 1 out of 5 stars

I placed an order 24/12/2023. The current ETA on tracking states : Estimated Delivery latest 5th January 22:59:00. It's the 8th. It was collected by the courier on the 4th and there is no further info... See more

Company details

  1. Beauty & Well-being

Written by the company

Inspirado por el espíritu aventurero y la creación de productos premium de forma sostenible, Superdry es una emocionante marca contemporánea que fusiona gráficos clásicos de inspiración americana y japonesa con un estilo británico. Se caracteriza por tejidos de calidad, un auténtico estilo vintage, detalles únicos, cortes a medida y gráficos dibujados a mano líderes a nivel mundial. Superdry se basa en el estilo y lo celebra a través de cinco opciones de estilo únicas: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X y la División Sport Performance. La ambición de Superdry es convertirse en la marca de moda cotizada más sostenible del planeta para 2030 y, en 2021, ganó numerosos premios en la industria, incluido el ‘Positive Change Award’ (Premio al cambio positivo) en los premios de moda sostenible Draper's Sustainable Fashion Awards.


Contact info

3.1

Average

TrustScore 3 out of 5

15K reviews

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3.1

All reviews

(14,561)

518 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Jeans too tight.

The black jeans (Alexa) that I recently bought were the same size as the indigo pair of the same jeans that I bought a couple of weeks previously. However, the black jeans feel very tight and the indigo are more comfortable and are looser. I tore the tags off without thinking as i was so happy with the Indigo pair. A little disappointed with this as I love Superdry and have always found the sizes reliable.

13 February 2020
Unprompted review
Rated 3 out of 5 stars

Horrible el servicio de transporte

15 July 2019
Unprompted review
Superdry ES logo

Reply from Superdry ES

Hola
Sentimos que haya tenido problemas con su pedido.
Nos esforzamos en ofrecer un servicio espectacular a todos nuestros clientes y lamentamos que en esta ocasión no haya sido así.
Si quiere pude contactar con nuestro servicio al cliente en el 0333 321 2222 o escribiendo a care@superdry.com.
Apreciamos que haya tenido tiempo para darnos su opinión
Saludos cordiales
Superdry servicio al cliente

Rated 4 out of 5 stars

The unique bad thing with all of…

The unique bad thing with all of internet delivery, or most of them, is that you don't know WHEN will arrive the package, only the day, from x to y hour. Normally like 9am to 3pm or 3pm to 6pm... which makes impossible to organize your self properly. That should be tackled for all internet delivery.

5 July 2019
Unprompted review
Rated 5 out of 5 stars

excellent

My order arrived soon and perfectly packed. The garments (three long sleeve t-shirts) are excellently designed, fit very well and seem to be really good quality.

28 April 2019
Unprompted review

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