I recently went to your store that you’re closing down in Southampton and there was a jumper that was on one of the mannequins which was the last one left. I asked a member of staff who intern aske... See more
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See what reviewers are saying
I went into our nearest super dry store as my husband had seen a jacket he wanted to try on, unfortunately the smallest size they had was a medium which was too big. I asked the sales assistant if the... See more
Great staff..friendly and informative...AND let me leave my superdry buy behind the counter till after I'd returned from watching local football match!! Did their utmost to sort out my sizes and co... See more
The quality of the Superdry brand is remarkable. Moreover, the new designs of cargo trousers, dresses and everyday jackets are contemporary and different to what is offered by other brands. I also lov... See more
Company details
About Superdry - Southhampton
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit SU42 West Quay Shopping Centre, SO15 1QF, Southampton, United Kingdom
- 02380 637701
4.6
Excellent
200 reviews
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Very unhelpful and rude.
I recently went to your store that you’re closing down in Southampton and there was a jumper that was on one of the mannequins which was the last one left.
I asked a member of staff who intern asked a manager whether they could take it off the mannequin as I thought there was a policy they couldn’t and the manager refused and just said it was company policy not to remove any clothing from the mannequin. I find it absurd that the shop was closing down and therefore wanting to clear the stock which I was interested in. So I’m not surprised that the firm is closing stores down if this is how you treat customer's
30 January 2026
It is closed permanently
It is closed permanently. The wrong concept of business with very high prices without reason became not selling.
I hope the learn something.
24 January 2026
Unprompted review
Lady at counter reminded me about my…
Lady at counter reminded me about my blue light card. Was patient whilst I downloaded the card as signal was poor. Very polite.
22 December 2025
Great communication and quick delivery
Great communication and quick delivery. Had to return to store due to size but easy return. Friendly staff. No problems dealing with Superdry.
12 December 2025
Great service & a great roll neck…
Great service & a great roll neck jumper, really pleased.
10 November 2025
Very helpful staff as always.
12 November 2025
Friendly helpful staff.
11 November 2025
Fantastic customer service from a very…
Fantastic customer service from a very helpful, knowledgeable and professional member of the team
2 November 2025
Excellent customer service at West Quay…
Excellent customer service at West Quay Southampton Store
20 October 2025
Lovely coat my daughter loves it
Lovely coat my daughter loves it. Nice a warm and looks fashionable x
29 October 2025
Great customer service
Great customer service. I needed to exchange a t shirt that was too small but I didn’t have my receipt. The guy who served me was so very helpful and I left with the replacement t shirt no problem. Very satisfied
22 October 2025
Ladies top
Loved the shop and was so easy to find what we want and have a look around at the shop, easy lay out
22 October 2025
I Have Order some Jacket in 2 years…
I Have Order some Jacket in 2 years ago and I Like This Jacket.
7 October 2025
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