The person in-store who helped me order this, as they did not have this in stock, was very friendly, helpful and efficient. The recipient loved his T-shirt, which was delivered safely, and I had excel... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We received a great service from the Peterborough shop in Queensgate shopping centre. They didn't have the item in the store but the shop assistant ordered it on line to be sent to our home address. S... See more
The clothes look good quality with a trendy style and long lasting but the cargo trousers I bought last 2 washes on 30 degrees and the colour had disappeared. Also got sent the wrong item when purch... See more
Good music but always so loud, it hurts the ears, our children can't stand the extremely high volume, especially my ADHD son. I can't even understand what the staff from till is saying, always struggl... See more
Company replied
Company details
About Superdry - Peterborough
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
35-37 Queensgate Centre, PE1 1NT, Peterborough, United Kingdom
- 01733 873028
4.5
Excellent
185 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service …
The person in-store who helped me order this, as they did not have this in stock, was very friendly, helpful and efficient. The recipient loved his T-shirt, which was delivered safely, and I had excellent customer service.
12 April 2026
Great Service
We received a great service from the Peterborough shop in Queensgate shopping centre. They didn't have the item in the store but the shop assistant ordered it on line to be sent to our home address. She was friendly and was so accommodating, it was refreshing to receive such customer service.
1 April 2026
Really friendly and helpful staff
Really friendly and helpful staff. Store was clean, allowed to browse without being pushed on!
11 March 2026
The girl in store was a joke with bad…
The girl in store was a joke with bad attitude. Zero help and customer service non existent!
22 February 2026
Kilty
Very helpful in store as the delivery was late.took care to I form me why .The skirt was a lovely buy.
15 February 2026
Successful birthday acquisition
Needed a very specific coat for daughters birthday - staff were friendly, helpful and efficient , a joy to do business with. Daughter loves the coat too!
19 February 2026
Longer leg joggers!
Decent quality items that wash and wear well.
Joggers are longer than average and actually fit me! (34 inside leg)
18 February 2026
The cashier is amazing,very patient and…
The cashier is amazing,very patient and helpful. Customer service is always excellent 👍
9 January 2026
Quality is topnotch.Staffs at queen's…
Quality is topnotch.Staffs at queen's gate outlet were so nice and helpful.
30 December 2025
Great brand definitely recommend it!
31 December 2025
This was a present bought for…my wife.
This was a present bought for Christmas. It was well received but not yet worn. Another family member present has a similar item who said she liked it very much. Staff at the shop very friendly especially regards gift receipt.
21 December 2025
really good service
really helpful assistant in store who ordered for me and very fast delivery
12 December 2025
Good Size Pairings Available
I found tracksuit bottoms that were for a small waist (30) but long leg (34) which is incredibly hard. (SMALL)
I paired them with a generous matching top suitable for 42-44 chest (MEDIUM)
I bought two of the three colours available.
Superdry is not a cheap store but the quality is above average.
Very happy with the staff member and help provided.
Positive experience on THIS occasion.
20 December 2025
The young lady that served us was very…
The young lady that served us was very nice and helpful that’s why Ive given 5stars ❤️
21 December 2025
Choice and staff helpfullness.
17 December 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.