Very nice jumper. The neck was a little higher than expected. True to size givn̈g a good fit. Good colour. It looks very comfortable and flattering.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I like everything but it would be great to change some design in relation to the lights. From my experience it's slightly dark so it makes people difficult to try clothes and choose a proper colour wh... See more
Shop floor staff really helpful with advice & product knowledge despite me visiting minutes before closing on a Sunday. Manager very understanding & accommodating with my return which was just out... See more
First experience, Friendly service. Bought two coats, one was too small, refund process was quick and easy, all done via email. New experience of no hassle refund thanks.
Company details
About Superdry - Outlet Bicester
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Outlet Village Unit 5a, 50 Pingle Drive, OX26 6WD, Bicester, United Kingdom
- 01869 250541
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very nice jumper
Very nice jumper. The neck was a little higher than expected. True to size givn̈g a good fit. Good colour. It looks very comfortable and flattering.
Accepting Student Discount
Jacket collections are great !
Powerless experience
First experience, Friendly service. Bought two coats, one was too small, refund process was quick and easy, all done via email. New experience of no hassle refund thanks.
Worst in store shopping experience I have ever had!
Worst in store experience I have had! None of the staff seemed to be working (standing in groups talking) except the cashier. Leaders seemed more interested in giving colleges staff discount at the cash desk instead of serving customers. I left the store wanting to tell someone how bad my experience was!
I order a jacket but it returned…
I order a jacket but it returned without getting it, and its said in the email that it doesn't fit, I did not get I even and I went to store it was told that they refund but it was not refund .... I confused .....
Polite staff-got what I needed
The staff were faultless
The staff were faultless, always happy to help and with a smile at all time - that’s how customer service should be.
Shame
Shame, the store will be closing soon, we went there for years, but this is the first time back since the lock down.
Standard payment interaction at…
Standard payment interaction at checkout counter. Courteous staff.
Feels claustrophobic inside
Feels claustrophobic inside. Very tight and narrow branch. Hardly any space to pass thru.
Fantastic service
There was a good song playing which I…
There was a good song playing which I enjoyed whilst paying
Shop floor staff really helpful with…
Shop floor staff really helpful with advice & product knowledge despite me visiting minutes before closing on a Sunday.
Manager very understanding & accommodating with my return which was just out of required time for returns.
Team are to be commended.
Helpful sales assistants
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







