Superdry - Inverness Reviews 179

Great service in shop and a beautiful jacket

The ladies who were serving me were very friendly and suggested another jacket incase I liked that one as well, I ended up liking them both but I went with my original choice, great customer service

The store assistant helped me with a wool coat that had been taken from display as they were in the process of switching stock to the new season stock. The assistant was very friendly and helpful.
The coat itself is really nice and better quality than I'd hoped.

Great clothing well made. Good material and the thickness and stitching is always well worth the money. The garment's are always wide at the ankle, hang on the body well and never hurt at the waistband.
Great colour's that last through washing.
The staff are very friendly and helpful.
You need time to try the clothes on.

Excellent selection of products and service by knowledgeable and friendly staff always a pleasure to shop there

The coat was kept at store while bad weather raged. Very helpful staff in store when it was eventually picked up

The girl was so helpful trying to get what I wanted

I was looking for joggers found 1 pair in a size 6 which fitted perfect

Was great 👍 I be buck to shop again thanks

Freindly staff, fast service

Found what I was looking for and recieved warm friendly service on check out.

I've always liked Superdry clothes, a bit more expensive than some high street shops but the quality is there for all to see .

Friendly and helpful staff in your Inverness outlet. Good quality items too.

I love the jacket I got but the customer service was lacking, everything.
Both staff were deep in conversation something “Superdry” related and I felt I was interrupting a private meeting over being the one there to be assisted.
When I asked if I could try on some jackets I got waved to the back of the shop and told yes but I had about five in my arms and no one questioned anything.
I came out with two I liked. Struggled to put the others back, both staff still deep in convo, standing in the same place. No offer of help and flustered I ended up putting one back not where I got it from.
I liked a shorter puffer one as it had the thumb covers and when I braved to interrupt their conversation to ask if that was available on the longer jackets I got a very disinterested no. I thanked them, put the others back and went to look in other shops.
I ended up back, getting the Superdry one as it fit me the best and second time they were both moving around the shop as more people were in there.
I tried on the two I liked again. Wasn’t given any assistance and the only communication was asking for my email.
Not sure if this is the new way of shopping as it’s been ages since I’ve been out into a shop, I do most shopping online but It’s put me off going into that shop again.

Great choice, friendly staff

Everyone was very helpful to assit me with the coat I was looking for as I was in Inverness Scotland last year and purchased 4 of these coats.
I tried for a year to buy online with no luck.
Everyone was there to make my purchase happen.

I bought a t-shirt and was impressed by the soft feel and quality of the fabric. In Inverness store, I was served by a helpful and knowledgeable young man who made my day, thanks to his cheerful and friendly personality.