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Superdry - ExeterReviews 

269
TrustScore 4.5 out of 5

4.6

8-9 Princesshay, EX1 1GE Exeter, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I bought a jacket online, it was delivered very quickly. Unfortunately, it turned out to be too big. I took the opportunity to return the jacket to a Superdry store in my city. My jacket was accepted... See more

Rated 4 out of 5 stars

I bought a backpack as a Christmas present! I went into the Exeter branch but I was told it was only available online however the assistant said he could order it for me there on the tablet! I had to... See more

Rated 4 out of 5 stars

Overall pleased with the process of online ordering. Had to return items as required smaller size. Returned items to store and asked if the smaller sizes could be ordered in store for delivery and was... See more

Rated 5 out of 5 stars

I specifically wanted a black puffer coat. Looked on line and saw that Superdry had several possibilities, reasonably priced. Tried one in store. Liked it. Fitted perfectly- size 8 - so bought it. Ver... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Exeter

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • 8-9 Princesshay, EX1 1GE, Exeter, United Kingdom

  • 01392 214005

4.6

Excellent

TrustScore 4.5 out of 5

269 reviews

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4.6

All reviews

(269)

13,550 reviews in the last 12 months

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Rated 5 out of 5 stars

Christmas present

The guy was really helpful in the shop and because they didn't have the right size he was able to order to my front door. No extra cost. Really pleased with the product.

4 December 2023
Rated 5 out of 5 stars

Top service

Excellent service in the shop on two occasions.
Helpful but not overwhelming
Professional whilst approachable and friendly

7 December 2023
Rated 5 out of 5 stars

The lady in the shop was great and…

The lady in the shop was great and couldn't do enough. We had to order for delivery as the size we needed wasn't in stock and that is my only problem...why use Evri? The most rubbish delivery company. Delivered my parcel to a neighbour's address. Just lucky I saw him do it.

3 December 2023
Rated 5 out of 5 stars

Happy

Good delivery time, and pleased with the look &n feel of the clothes. Bought for Xmas gift so not been tried on yet.

30 November 2023
Rated 3 out of 5 stars

Poor service

I was in the shop for 45 minutes trying on clothes & wasn’t acknowledged ‘once’ or asked if I needed any help by ‘any’ of the shop assistants the whole time I was in there - I actually approached a miserable female shop assistant to ask her opinion on a jacket I tried on & she just shrugged her shoulders, she was clearly completely uninterested ! Made me laugh to myself , great products but completely crap & disappointing service

7 December 2023
Rated 5 out of 5 stars

Quick and Easy swap over...

I bought the wrong sizes so i went back the next day and exchanged them plus bought another garment.... not a problem and all done quickly by lovely people....

6 December 2023
Rated 5 out of 5 stars

Greaa quality, fit ans finish

This longline mens coat is my first big purchase with SuperDry and I am highly impressed by the quality , finish and fit of the coat ideal for British winters .

4 December 2023
Rated 5 out of 5 stars

There cloths do last

There cloths do last , and I use klarma to be able to afford them ,but as long as you look at SIZE GUID first as you have to buy a different size I'm MEDIUM For super dry tshirts I'm 2xxl and my hoodie are XL they fit perfect ,
Highly recommend

29 October 2023

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