I’ve placed several orders online and an order that arrived was short of items. Very frustrating trying to get through to your online advisors. Such a shame you have done away with the customer calls... See more
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Customer service was exceptional. Bought an item in store for my date, and ordered an item for myself. Staff were brilliant. Returned a couple of days later for the item I ordered, same member of sta... See more
I had a very positive experience on the 29th Jan. I was in the Dundee store looking for sliders and the female sales assistant was so helpful. She went into the store room and brought all the availab... See more
Couldn’t believe how creased this jacket was. It was squeezed into a bag that was far too small. This was delivered to Dundee shop Bought one two years ago and this is just not the same quality Real... See more
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Company details
About Superdry - Dundee
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Unit 9-11 The Overgate Centre, DD1 1UQ, Dundee, United Kingdom
- 01382 200857
4.8
Excellent
114 reviews
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The staff was so sad to see the Dundee…
The staff was so sad to see the Dundee shop close the staff was excellent in what they did wish them all the luck
23 April 2024
An outer zip broke on a jacket
An outer zip broke on a jacket, very helpful, informative staff explained that with the receipt the jacket could be replaced or refunded given it was under a year old. Their no quibble warranty worked as advertised.
12 April 2024
Exceptional Service and Quality
Customer service was exceptional. Bought an item in store for my date, and ordered an item for myself. Staff were brilliant. Returned a couple of days later for the item I ordered, same member of staff, fantastic service and chat. Friendly, knowledgeable, efficient.
Both items were great quality (suikajan bomber jackets) *****
6 April 2024
Great quality jacket at a great price!
14 March 2024
Customer service is excellent and the…
Customer service is excellent and the staff could not have been more helpful.
7 March 2024
I had a few queries and was answered…
I had a few queries and was answered promptly and efficently 10/10
1 March 2024
The shop assistant was so friendly and…
The shop assistant was so friendly and helpful, the store didn’t have my size in the hoodie, so she offered to check online, then ordered it and had it sent to my home address. It arrived so quickly and is just great, cosy warm and good quality
21 February 2024
Superdry Super Service 🤩👍
Great selection of clothes, great quality of the garments, very affordable prices T good value for money and a first class customer service at the payment desk in Superdry Dundee 🤩👍
11 February 2024
Great products at a superb price
Great products at a superb price. Staff were very friendly.
12 February 2024
Great helpful staff in store
Great helpful staff in store. Good quality clothing brand that is spoiled by high pricing. 5* for staff and online website.
31 January 2024
Amazing
Most importantly The staff is amazing and very helpful and the store has quite a good variety❤
2 February 2024
I was intending to buy a…
I was intending to buy a jacket,Livingston store was £41,Edinburgh store was £84 and it wasn’t available in the Dundee store,I can’t believe there is such a price difference for the same jacket
28 January 2024
Staff instore were so helpful and…
Staff instore were so helpful and checked if my items were available online. They were then ordered and arrived within a few days.
17 January 2024
Easy purchase, collection etc
Easy purchase, easy collection from store and easily returned item that didn’t fit. Refunded in 24 hours.
Excellent service all around .
14 January 2024
Assistant in shop was friendly and helpful
Assistant in shop was friendly, helpful and ordered the size needed for us as home delivery which was easy and on time
18 January 2024
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