Order process was very good and staff at the Canterbury shop were very polite and helpful. I could not fault the staff at all. The only negative point is the sizing of the item. I bought a 2XL puffer... See more

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Our local superdry store in Canterbury, an assistant was very helpful when shopping for my 16yr old son, fetching the correct sizes for us and ordering some trousers. She also suggested other styles t... See more
The woman in store was amazing 🤩. Unfortunately your online services seem much more interested in reminding me to review and selling me other items than actually getting in touch to tell me when my o... See more
Company replied
The assistant in your Canterbury branch was outstanding. She helped me select an Everest Bomber jacket and as the colour was not in the store she arranged home delivery. She was polite, friendly, he... See more
Company replied
Company details
About Superdry - Canterbury
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
24 Saint Margaret's Street, CT1 2TH, Canterbury, United Kingdom
- 01227 781336
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Great quality products and a great…
Great quality products and a great price in this years Christmas sale.
Was looking for some nice summer shirts…
Was looking for some nice summer shirts and found what I was looking for
Friendly & helpful staff
Quality and inspiration
Staff were helpful and welcoming
Staff were helpful and welcoming. I do like the quality of Superdry products. If you gave me a discount I would give you six stars!
Friendly and helpful.
Friendly support in Canterbury…
Friendly support in the Canterbury store to source the shirt I was looking at in my size. Arranged home delivery as not in store.
Well done! I could not find the right size in the…
I could not find the right size in the shop and they kindly ordered it for me. It arrived promptly, in paper wrapping which is a bonus as far as the environment is concerned. Well done Superdry! 👍
Helpful friendly service.
I came to the store looking for swim shorts, and hopefully a sweatshirt or jacket. I had lovely service from Em who suggested that I should have a look on the website as there is a great selection.
100% Spot on
100% Spot on . Staff were super friendly helping my daughter find a new hoodie . Even checked online for us for other styles in her size . Left the store with what she wanted and a big smile. Thankyou .
Great customer service in the…
Great customer service in the Canterbury store. Shopped there many times when over from Canada visiting family.
Kindness and quality
Very polite staff
Very polite staff, and both women working were chatty with both me and my partner when asking for advice on a certain jacket he thought about buying. Were very helpful as well. Definitely will be back to this particular store. Thank you ladies
Went in to just view and ended up…
Went in to just view and ended up buying some of the vintage t-shirts as love the vintage style
Excellent service throughout my visit!
Helpful and informative staff who found…
Helpful and informative staff who found the right size tee shirts in store.
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