Banner for Superdry - Bury

Superdry - Bury Reviews 

174
TrustScore 4.5 out of 5

4.6

E04, The Rock, BL9 0ND Bury, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Love Superdry products however not happy about the shipping fee not being refunded recently following the return of products ordered on line which did not fit even though the staff member spoke to cus... See more

Rated 5 out of 5 stars

The young lady that served me at the till was extremely helpful and understanding as I was abs full of flu and had left home without a jacket and needed 1. The floor staff didn't swarm me being over... See more

Rated 3 out of 5 stars

The Superdry Store in Bury is good, & I often purchase clothes from there. However I find it rather pathetic that they have now started charging for Paper carrier bags !! I know it’s not much of a c... See more

Rated 5 out of 5 stars

Superdry always has smart clothes & accessories at a reasonable price. They always have offers like the use of Blue Light Card. Staff are always happy & helpful & are very understanding when returning... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Bury

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

174 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(174)

13,562 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Return item

I had to exchange a t-shirt bought from the airport in euros, the staff were very helpful and I got a different size.

21 June 2024
Superdry - Bury logo

Reply from Superdry - Bury

Hi Julie,

We appreciate you taking the time to review your recent experience with us. We love to hear from happy customers.

Thanks so much for your review and comments.

Kind regards,
Superdry Care

Rated 4 out of 5 stars

Friendly costumer service

Friendly costumer service. Willing to help the costumer to find what they are looking for.

16 June 2024
Superdry - Bury logo

Reply from Superdry - Bury

Hi Jeannifer,

Thank you for taking the time to give us your feedback. At Superdry, we want our customers to have a really positive experience, so we're really happy to to read your comments.

Thanks so much for your review and comments.

Kind regards,
Superdry Care

Rated 5 out of 5 stars

Brilliant

Picked up my parka ordered it on line.
Staff very helpful and pleasant.
Definitely go back,quality lovely

28 January 2024
Rated 5 out of 5 stars

Exceptional customer Service

Went in to pick up a new jacket I had ordered and had trouble with my order that had arrived, Luke the AM went above and beyond to help me get that order rectified and walk out of the shop happy. I have bought many items off superdry and the service is always great.

31 January 2024
Rated 5 out of 5 stars

Sweater Order

Ordered my sweater online and went to collect instore. Process was straightforward and hassle free. I was emailed when it had arrived and had no trouble in store with the collection. Unfortunately the item was too big for me so I had to return but again no trouble to do so and refund given within a couple of days

9 January 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look