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Superdry - Bromley Reviews 247

TrustScore 4.5 out of 5

4.6

Unit 264-265 The Glades Centre, BR1 1DN Bromley, GB


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Rated 5 out of 5 stars

Contacted the branch to see if they had a smaller size of jacket in stock and if so would they exchange for my online purchase. Member of staff checked the stock, confirmed it was available and that t... See more

Rated 5 out of 5 stars

I was in Bromley looking for a coat that I had my eyes on since October last year and a member of staff in the store helped me out as I couldn’t find it in the shop. He had an idea of what I was talki... See more

Rated 3 out of 5 stars

Good products but crammed onto rails so difficult sort out! Bad lighting ... too dark to see coats properly. Constant heavy beat music that actually made me feel panicky and anxious after 5 minutes.... See more

Company replied

Rated 5 out of 5 stars

Quick delivery, excellent fabric material,lasts long BUT tight on sleeves especially hoodies. Need some room or space there. Also items are very very expensive. Another personal opinion is that I dont... See more


Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Outerwear Store
  4. Streetwear Store
  5. Women's Clothing Store

About Superdry - Bromley

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • Unit 264-265 The Glades Centre, BR1 1DN, Bromley, United Kingdom

  • 02083 131324

4.6

Excellent

TrustScore 4.5 out of 5

247 reviews

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Rated 5 out of 5 stars

Customer service

Contacted the branch to see if they had a smaller size of jacket in stock and if so would they exchange for my online purchase. Member of staff checked the stock, confirmed it was available and that they would hold it for me and then swap the items. They also removed a shirt from the display model as the item wasn’t available from the shelf. Great customer service.

9 February 2026
Rated 5 out of 5 stars

First class

First class, shop service in Bromley from the staff. Return process, conducted by the staff was swift and efficient. Five 🤩 Stars

20 January 2026
Rated 5 out of 5 stars

Wide range of products

Wide range of products.

Great display of different products. I bought my second Superdry coat/jacket which( similar) is not sold at other stores. I loved the product.

16 December 2025
Rated 5 out of 5 stars

Exchanged a shirt for a different size

Exchanged a shirt for a different size. The young girl who served me was extremely polite and supremely proficient . My original purchase was online so I had ti wait for a refund but it came through within 2 days. Very pleased with the overall process and accomplished and professional staff.

15 November 2025
Rated 1 out of 5 stars

The shop was closed at 5pm

The shop was closed at 5pm. One hour before normal working day closing time. No notice on the website, no warning at all. I wasted all afternoon. Going to the shop took me over hour and I had to leave my work early. Just to see Superdry closed. Very disappointing.

6 November 2025

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