I had a last minute panic shopping to accomplish in a very limited frame of time. Our local store is so big, that sometimes one can get lost in it! Luckily one of the sales assistants was so kind to h... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered online got message to say it was ready for collection from store, store couldn't find it, told me to ring customer service following day, couldn't get a reply, gave up, Superdry charged me fo... See more
Found a lovely jacket in the local Superdry store for a Christmas gift for my Stepson. We are not seeing him over Christmas so had the jacket sent to the address where he will be spending the holiday,... See more
Company replied
Ordered a sports puffer jacketon-line which arrived within a couple of days. Inadvertantly, wife also bought the same item in store so had to return the ordered item. Within minutes of the return bein... See more
Company details
About Superdry - Bristol
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
51 The Mall, BS34 5DG, Bristol, United Kingdom
- 01179 502528
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Impressive customer service
Always impressed with the customer service. Beyond friendly, welcoming. The clothes are good quality,
Very helpful service in store.
Very helpful service in store.
Quick and efficient online ordering.
I bought this dress in the sale
I bought this dress in the sale. I did click and collect and when my hubby collected the parcel it was quick and easy.
Dress is going to be great in the warmer weather a little low at the neck but still kept it, quality was good.
Variety of clothes
Staff really friendly. Didn't feel rushed at the till. A nice variety of clothes. Ive shopped several times in store and will continue to do so.
Sizes are better than they used to be.
Sizes are better than they used to be.
Larger and better fitting.
Good store layout, Lots of choices.
Good quality clothes.
Great service.
Very good service as always.
Click and collect in store option…. Perfect.
The click and collect option was perfect and the staff in store were super helpful. Unfortunately none of the products were suitable. 😤
Love this dress
I saw this dress in the store and found it on the website with 50% off !! Ordered it to my local superdry store for free delivery so an extremely easy and convenient process. Looking forward to the summer coming so I can wear it now as I love it.
Great choice and great sales assistants!
I had a last minute panic shopping to accomplish in a very limited frame of time. Our local store is so big, that sometimes one can get lost in it! Luckily one of the sales assistants was so kind to help me choose all the right colours, models and sizes that I managed to accomplished my shopping in no time at all.
Friendly and extremly helpful staff…
Friendly and extremly helpful staff making a great shopping experience.
Short sleeved rugby shirt
Good product, very pleasant and efficient staff. Nice experience.
The coat is well made..good colour…very warm
The coat is well made..good colour…very warm..
my only problem is that the fake fur was mentioned as detached..It doesn’t totally come off the hood..which is a shame as I want to put a bright Pink one on..☹️ The actual ordering…collecting from the shop and staff service was brilliant 😃
Great staff who go the extra mile to please
Strong enough for the cold weather and…
Strong enough for the cold weather and durability is guaranteed
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







