I needed new clothes as I have lost a significant amount of weight doing slimming world. I loathe shopping so adopt the magpie principle and pick up what I need then narrow down the selection. I saw... See more
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Shop assistant went out of her way to help us find exactly what we wanted , searched the shop for the Oxford stripe short in my size and even though it couldn’t be found she was super helpful xx
My original visit to purchase garment was fine, I had a receipt for garment purchased for grandson, who returned garment without receipt. Unfortunately and understandably they refused to allow exchan... See more
Called the Basingstoke store to check stock on a jacket for my son. Only available online but the salesman was really helpful & helped me work out what size would be best for him. Ordered online & arr... See more
Company details
About Superdry - Basingstoke
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
13-15 Paddington House, RG21 7LJ, Basingstoke, United Kingdom
- 01256 843580
4.8
Excellent
186 reviews
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Quick easy online order
Quick easy online order.
Collection next day from my local store. Staff at collection were friendly.
7 May 2023
Reply from Superdry - Basingstoke
Hi David,
Thank you for taking the time to leave a review. At Superdry, we want our customers to have a really positive experience, so we love to hear from happy customers. Thanks for taking the time to leave a review. We really appreciate it.
Kind regards,
Superdry Care
Superdry is awesome … the range is…
Superdry is awesome … the range is vast, and quality is beyond reproach. It really frustrates and disappoints me that xxxl is usually out of stock …
4 May 2023
Quality clothes and a good instore experience
Good quality clothes and always a pleasant in store experience.
28 March 2023
I ordered a coat online which turned…
I ordered a coat online which turned out to be too big, I ordered the smaller size into a store and collected the new one whilst dropping off the original. The return was simple and the staff were friendly.
16 March 2023
Great Customer care in the Basingstoke…
Great Customer care in the Basingstoke store, the assistant was very helpful, courteous and shared some the great things Superdry are doing for the environment. Great experience and outstanding customer service.
1 February 2023
Good quality and service
The quality of their clothes is excellent. The service I received in the Basingstoke shop was very efficient and a friendly service
9 January 2023
Really easy and prompt online transaction
Really easy and prompt online transaction. Goods arrived into store the next day and the tracker was amazing 🤩! Other businesses could learn a lot from the great service provided by Superdry 😊
10 January 2023
Great product excellent service
9 January 2023
Service over & above the norm
Called the Basingstoke store to check stock on a jacket for my son. Only available online but the salesman was really helpful & helped me work out what size would be best for him. Ordered online & arrived earlier than expected & and as a perfect fit. Great service & product
20 December 2022
Great product
26 December 2022
Order has not been delivered by courier…
Order has not been delivered by courier Evri. Their tracking does not provide details of what has happened to it.
At what point can I have compensation or preferably the coat I ordered!
19 December 2022
My parcel never arrived.
19 December 2022
Great service and product
Easy on line purchase delivered on time and then great in store service on pick up. Thankyou
9 December 2022
Item we needed was not in stock so…
Item we needed was not in stock so ordered it from the store in Basingstoke and as promised arrived in 3 days,well impressed,and staff so good too
1 December 2022
Ordered in Basingstoke store for home…
Ordered in Basingstoke store for home delivery. Staff member was extremely helpful
30 November 2022
Pleased with the 20% off
Pleased with the 20% off. I was very impressed with the service in the shop and after. They didn’t have the size we wanted so they ordered it for us(a very slick process) and it arrived a couple of days later. The communication was great. A very good experience! Well done!
19 November 2022
Order was ready to collect almost as…
Order was ready to collect almost as soon as I had placed it and the service I received in the shop on collection was excellent - efficient and very polite and friendly.
23 November 2022
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