Sunshine Home Improvements Reviews 

514
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 152 reviews, reviewers overwhelmingly had a great experience with this company. Paying customers consistently praise the staff and installation teams for their exceptional professionalism, friendliness, and remarkable efficiency throughout the entire home renovation process. Many consumers also deeply appreciate the outstanding quality of the products and windows, noting significant and immediate improvements in indoor warmth, comfort, and general appearance. Some reviewers were not happy with the sales process, mentioning that company representatives could be overly pushy or persistent when delivering property quotes. A few customers additionally experienced occasional issues regarding installation cleanliness, rushed project timelines, or minor finishing touches being left completely incomplete.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, professional, and friendly throughout the installation... See more

Service

Reviewers mention satisfaction with the service, highlighting professional installations and clean work areas... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the stunning windows,... See more

Product

People report high satisfaction with the product quality, noting that windows and doors are stunning, secure,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting an effortless and smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Paul and Joel from Sunshine Home Improvements installed our new triple glazed windows and doors over the last 2 days. They were superb! Friendly and professional at the same time and they were very go... See more

Rated 5 out of 5 stars

I looked this company up on Trust pilot before ordering windows and doors and was sceptical that they had such good reviews. However, Thomas and Iestyn fitted our order today and I now know they are a... See more

Rated 5 out of 5 stars

After having previous work done by this company we decided to take the plunge and have a full new bathroom refit. David was the first we met who talked us through it all, then Lee coming to measure u... See more

Rated 5 out of 5 stars

James & Lee came to fit my windows & door, excellent work done by both they are such a friendly men with good banta. Professional workmanship completed by both, look forward to having this company and... See more


Company details

  1. Home Improvement Store
  2. also in
  3. Double Glazing Installer
  4. PVC Windows Supplier
  5. Window Installation Service

Written by the company

At Sunshine Home Improvements, we are your trusted experts in installing windows, doors, conservatories, fascia & guttering and various home improvements across South Wales and the whole of Wales. With our Certass registration and QANW association, you can rest assured that your project is in safe hands. Our commitment to quality and customer satisfaction has earned us recognition, including being awarded Best Family Run Business 2024. Specializing in Triple Glazing, our dedicated team brings years of experience and expertise to every project, ensuring superior craftsmanship, unbeatable prices, and outstanding service. Whether you're looking to enhance the beauty and functionality of your home or boost its energy efficiency, count on us to deliver exceptional results tailored to your needs. Your peace of mind is our priority.


Contact info

4.8

Excellent

TrustScore 5 out of 5

514 reviews

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4.8

All reviews

(514)

136 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Very good

Had three windows fitted today by Sunshine Home Improvements. Fitters were pleasant and arrived on time, and they also cleaned up after themselves. Would use this company again

14 February 2026
Unprompted review
Rated 5 out of 5 stars

Huge shoutout to Morgan and his team…

We had the pleasure of having Morgan and his team recently install 9 windows and 2 doors at our property and their level of workmanship, professionalism and general friendliness was admirable. We have 2 young daughters who were present during the fitting and I can’t put into words how grateful I am for how Morgan and his team were around them.

They’ve done an excellent job with the install and no stone was left unturned. Would highly recommend.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

An amazing experience with Sunshine…

An amazing experience with Sunshine home improvements this week. Paul and Joel were straight into get the job done on the 21st January. They made the process seem less and were great comfy for the 3 days they were here. Very happy with the windows and doors and has already made a huge improvement to inside and outfit of our house.
Thank you again ☺️

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Fare play paul and Joel done an…

Fare play paul and Joel done an excellent job in fitting 10 windows and a door for me in no time at all and was very happy with the job they've done would recommend these guys highly thanks again👌

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Just had new windows through sunshine…

Just had new windows through sunshine home improvements and results are brilliant
Good service and the team of ash and josh couldn't ask for anything better
Didn't stop all day and I just left them to it
Really really happy with my windows and door and would recommend to anyone

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Home Improvement Service

Paul and Joel from Sunshine Home Improvements installed our new triple glazed windows and doors over the last 2 days. They were superb! Friendly and professional at the same time and they were very good with our 3 year old son too. The windows and doors are excellent and we can already feel a difference in the house with warmth and noise reduction. Work was carried out with minimal disruption and utmost efficiency. Highly recommend!

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Ashley and Josh

Ashley and Josh the fitters did a fantastic job from start to finish! They worked non stop and completed the job of 3 windows within 4hours.They left no mess whatsoever and were so polite and friendly.

16 January 2026
Unprompted review
Rated 5 out of 5 stars

3 sash windows installed.

3 sash windows installed yesterday, and they look fabulous.
The whole process was easy, and all the staff are friendly to speak to.
The guys doing the work put dust-sheets everywhere, worked efficiently, with as little impact on the rest of the house as possible, and swept up after themselves.
All in all, I’m happy.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Paul and Joel's work in Blaenavon.

I would like to say how impressed we were with Paul and Joel for doing such a professional job to high standards. They were punctual and efficient and cheerful and cared about their work, leaving our home with three nice windows and a draft-free, waterproof door.

16 January 2026
Unprompted review
Rated 3 out of 5 stars

Mostly satisfactory but not without issues.

Recently had 16 triple glazed windows, 3 external composite doors and double French patio doors with Sunshine January 2025.
Mostly satisfactory but not without issues.

Sales person was nice and answered our questions. Sales pitch regarding pricing was the usual tactics that we’ve come to expect with all Window companies during home quotes, they must all have the same handbook.
Made a few phone calls back and forth the boss to “knock the price down”.
Sunshine were advertised as offering NHS Blue Light discount which was nice and apparently worked out at roughly £200 off each window.
Were they the cheapest? Not by a mile, but I was happy that I was getting what I wanted so went ahead with the contract during that visit.
Windows and doors were arranged to be installed 2~ months after contract agreed due to Christmas and the job was mostly completed in 3 days.

The team who completed the install, lead by Morgan, were very friendly and overall I was happy with their work. No scaffolding was required as they completed the install from the inside of the house.
My only caveat is that they may want to work a little bit on their clean up skills once they’ve finished though as there was quite a bit of mess from dust/debris around window/door frames both inside and out and something red that had dried on a window handle that needed to be cleaned off.
The work men themselves were fab and would get a 4 star rating if this review was solely based on their performance and finished work, would have been 5 if they’d done a better job cleaning up at the end!

However this is where this review loses another star.
We’re awaiting some child restricters to be added on to 3 upstairs bedroom windows as whilst they were on the original point of sale contract, the surveyor who came to measure up left them off his report.
We’re also awaiting additional thumb turn locks to be added to the inside of all 3 external composite doors, at no additional cost, as they are Yale key locks but require keys to open on both sides due to having a pull bar instead of a handle, so bare this in mind for your own door choices as we were not made aware of not having keyless opening from the inside at point of sale, only advised how Yale locks worked with instant locking when door closed (we were already aware with our old door).
This for us as a family with young children is a safety hazard in the event of needing to escape urgently and weren’t happy or willing to leave them as is.
These additional works will take an additional 7-10 working days to complete due to needing to be ordered in and then installed.

I was also extremely disappointed by the final colour of the composite doors as I had chosen what was labelled as “Premium Pastel Blue” and was pictured on a door as a nice turquoise/vibrant sky blue but turned out to be more of a pale grey blue which is in fact closer to the “Premium Pigeon Blue” RAL colour option, which was still nice but not what I was expecting when I made my colour choice from the brochure pictured selections.
The door colour RAL code advertised matched the brochure and the paint can that was used to spray the trim to match so the correct code had been ordered.
When the boss came out the next week to inspect the issues, we agreed to disagree as to his eyes it matched on the block colour example pictured in the brochure and I couldn’t be bothered to argue as I just wanted my house back to normal after moving everything for the work access and didn’t want to have to wait even longer for the doors to be resprayed a different colour, most likely at extra cost if we would have needed to colour match a custom colour that I was actually wanting and just wanted the door and window locks sorted and be done with it.

Maybe the company should update the picture used of the “Premium Pastel Blue” Composite Six/Four door on page 25 for the composite door collection in the brochure to actually match a true life representation of the final colour as I wish I could add pictures to this review to show the difference…

By the end of it, I was left with the impression that he only cared about us signing the work off so the finance company would release the payment, rather than actually wanting the customer to be 100% happy with their decision to spend £27,000…
As per our conversation during his visit he said he’d send us an email confirming the above work still to complete and another email to sign off the work to release the finance to their company.
Upon receipt of said emails, my husband queried via email about not signing until all the work was finished and he instantly rang me to confirm that his prior email was a guarantee of the additional work to be completed within the next 7-10 days and the parts had been ordered once he’d gotten back to the office as discussed.
I felt pressured into complying quite honestly.

Let’s see how it turns out…

7 January 2026
Unprompted review
Rated 5 out of 5 stars

window instalation

Morgan & his team were very experienced & worked well as a team, great workmanship & cleaned up after completing the work. would highly recommend sunshine home improvements & especially Morgan & the boys, Thanks again.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Paul and Joel fitted our new windows…

Paul and Joel fitted our new windows seamlessly without any hassle. They informed us how the fitting work as they were installing the windows, giving us guidance on maintenance and how to ensure good ventilation once our new windows are installed. Excellent service!

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Morgan Thank You!! Great customer service and expertise

Really impressed from start to finish!!
Each day Morgan and the team arrived on time, and completed the work with minimal disruption while myself and the wife worked from home.

Morgan was professional and very approachable ensuring the team completed a high quality install, and went the extra mile to ensure we were satisfied with all aspects of the work!!

As promised by the Sales rep, the products are quality/high end! Really impressed … they have transformed our home.

I would highly recommend Sunshine Home Improvements to anyone thinking of changing their windows and doors!

Also, if at all possible request Morgan and his team!!

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Had a great experience with this company. Everything ran smoothly. All team members of the company I dealt with were friendly and professional. I Would highly recommend Paul and Joel the window fitters, they work so hard! The temperatures they had to work in whilst doing my windows were freezing but there was no complaints from them just hard working lads with great attitudes. Thank you very much.

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Professional and friendly

Paul and Joel were very professional and friendly. They changed my four windows in less time than I thought and the job was clean and neat!
I also found the whole process very smooth, and was very happy with the interactions I had throughout, from the salesperson to the all the people I spoke to on the phone!

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Top class service throughout 5*

Had three windows a new front door and a new roof on the porch on side of the house fitted end of November by Morgan and his team all windows fitted quickly and too a high standard. The roof was fitted well, yet had to contact sunshine within a few days due to a water leak they sent someone down after a couple of days to sort it out. Excellent service.

24 November 2025
Unprompted review

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