SunGod Reviews 

Excellent customer service. I ordered a pair of sunglasses and paid next day delivery but they didn't arrive in time and when they did they didn't suit me so I sent them back. It cost me £7.95 for the delivery and £4.95 to send them back. I didn't think this was right as I was basically paying nearly £13 to try on a pair of sunglasses. I put my complaint to the company and they refunded all my costs and sent me a complimentary pair of sunglasses of my choice as way of an apology. Very good of them and great customer service. Recommended

Excellent experience and customer service - thank you!

I bought a pair of the McLaren Renegades a couple of months ago after eyeing them up for quite a while. As an F1 fan, I thought they looked great and decided to treat myself.

Unfortunately, after the very first wear, I somehow ended up with a scratch on one of the lenses. I didn’t drop them or mistreat them in any way. If anything, I was extra careful because of how much they cost. The reflective coating makes even small scratches stand out, so it was really noticeable.

Because of that, I barely wore them. The second time I used them, another scratch appeared. At that point, I just didn’t want to wear them anymore because they seem to mark far too easily.

They’re advertised as being robust, hard wearing sunglasses, but in my experience they just don’t live up to that claim, especially for the price. I’d also mention the 8KO lenses that are heavily marketed as a premium upgrade. Personally, I couldn’t tell any difference compared with a £10 pair of sunglasses I own from River Island.

I bought these because I was fed up with cheap sunglasses getting damaged so easily, but ironically these haven’t been any better. For the money, I really don’t think they’re worth it, and I’m genuinely disappointed with my purchase.

my sunglasses frame faded in the sun so mariamme kindly sorted a fast replacement for me due to the lifetime warranty! fantastic service ! would not go anywhere else for sunglasses ! excellent product guarantee !

Trying to get someone to reply to messages here is difficult. Would welcome a level of communication around order placed nearly two weeks ago. There policy states orders are shipped the following day, this is not the case. I’ve tried contacting by email, posting and messaging on Instagram. Even received emails asking if I’m happy with my purchase but not yet received. All communication is by Bot , no real person helping . Like their products but not sure I'll be buying from them again or may get a refund.

Wish I could have made that -1
Do NOT buy from this company! While their web storefront looks impressive with great looking products.
( I watched for 2 years) finally bought and then :
I get notified by DHL I had to pay import fees high enough to be almost 1/2 the value of the sunglasses.
There is no phone support and e- mail was sketchy at best. I had No choice paid the fees. They have not cured the additional fees. I will never buy from them again, should have researched and chosen a better company.

I ordered over a month ago customer sunglasses and 2 sunglass cases. I finally received my custom sunglasses but no the 2 cases. I have had no luck getting to the bottom of this issue and Sungod have failed in every sense of the word to deliver my 2 sunglass cases. I have emailed them over 3 times but nothing. There is no phone number to contact them on which is totally unacceptable. I will never ever recommend this company again. I f I do not receive my 2 sunglass cases, I will be left with no option but to contact my bank and ask for the full monies to be returned to me. Absolutely disgraceful Sungod. You really need to do better.

Great support received from Sungod when my frames broke unexpectedly. They replaced the frames and gave me a discount on new lenses. The team especially Mariamme were so proactive and helpful throughout the process and the as always the shades are top level. Thanks Sungod!

Excellent customer service. Ordered and delivered promptly. Sunglasses are very cool at a very competitive price. Very good quality too when compared to other brands. Overall a great experience so far, very happy

SunGod make amazing sunglasses, I would highly recommend, further more their customer service is fantastic.
:-)

Used SunGod based off reputation. Unfortunately a very poor experience. Paid extra for the promise of next day service but the order was delayed and hasn’t been received in the timeframe offered. If you cannot complete the order as promised why offer the service. I have tried contacting customer services multiple times and have not had a response. A week has now passed.
Throughly disappointed and regrettably will not be purchasing any products in future.

If you have an issue good luck at getting hold of the customer services team. The IA chat Bot is useless and well as for a genuine reply to my issues and concerns I am yet to receive one.

I was reaching out for an replacement pair of sunglasses because the hinge on my current pair broken and they have been amazing the whole way thought. I know when I first sent in the request it was the start of summer which would obviously be there busy season so I did hear back right away. Thankfully it didn't take to long and everyone I worked with to help me with this problem was super nice and quick to respond. Thank you for your help Sungod

I have two pairs of Renegades, one pair of Velans. The glasses in themselves are solid built, good on eye strain and allround comfortable.
When the earsocks teared on the Velans, service showed true face and replaced them free of charge. Even sent them with express delivery! Received the day after and all good. Thanks for great sunglasses, thanks for great service!

I have owned SunGods since almost its founding year (2013), with my first being a pair of first generation Classics. I did have a slight issue with lens quality with this pair, but SunGod immediately replaced them and these went on to last me years.

Since then I have owned Renegades and Revolts (after joining the Kickstarter campaign), and have never had any further issues.

Fantastic lens quality and clarity, and easy to replace when they inevitably need changing due to wear and tear - althought it should be noted that it was 2 years between my last lens changes on my renegades.

I had recently ordered a pair of Tokas, and unfortunately it was found that there was a website error and these were out of stock. Shout out to Sophie who has helped me out today (2nd July 2026) and I look forward to receiving my new sunnies.

If you want stylish, comfortable, and (almost) indestructible glasses that last for years to come for an affordable price, SunGods should be your choice.

Absolutely best customer service I have ever experienced. If you have a problem just get in touch with them, and they’ll resolve it in no time. They’ve made me a customer for life!

Ordered some sunglasses yesterday and paid for DHL express delivery - which it stated is next day - it specifically said "Get them tomorrow".

From the tracking they haven't dispatched them yet so they definitely won't be coming today. I've had a brief chat with Sol the AI bot who was useless.

If you are busy, which seems to be the default response, do not offer next day delivery, and do not charge extra for next day delivery.

They may arrive in the next few days, if not I will eventually make a card payment claim.

EDIT. Glasses arrived the following day and have had a refund for the delivery charge.

I bought the Sierras sunglasses a des years ago and they are great for outdoor activities or just a walk around the city. I needed to ask for the lifetime guarantee as I accidentally broke my sunglasses. The customer service is wonderful with very quick answer and solution. I would recommand 100% with no hesitation

Superb customer service. Friendly kind and prompt. Great sunglasses. Will definitely come back and 100% recommend

The sunglasses are great, unfortunately the arm came off when I wasn’t wearing them and I couldn’t find it, but thanks to Mariamme and Jess from support, they are sending me out a new pair free of charge. Very helpful support and the glasses are great :)

Great customer service - ear socks on my sunglasses were starting to fall apart. I messaged and they sent new ones on the next day!