Sumissura Reviews 

3,263
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 270 reviews, reviewers had a great experience with this company. Customers truly appreciate the wide range of customizable options, styles, and high quality fabrics available for creating unique outfits that suit their personal tastes. Many people frequently enjoy the intuitive platform that allows them to easily design bespoke clothing while finding the overall ordering process smooth and engaging. However, some customers also noted recurring issues with the poor fit, incorrect sizing, and inferior quality of certain delivered garments. A few reviewers additionally mentioned experiencing unexpected shipping delays, poor communication, or receiving final custom products that simply did not match their original expectations.

What people talk about most

Product

People report ambiguous experiences with product customization and quality. While some consumers praise the... See more

Quality

Customers had ambiguous experiences with quality, reflecting a high level of disagreement. Many reviewers... See more

Order

Users describe ambiguous interactions with order, reflecting a stark divide in customer experiences. While... See more

User experience

Consumers find user experience to be very positive and enjoyable. Reviewers frequently highlight the... See more

Website

Clients share ambiguous opinions on website experiences, highlighting both helpful features and significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great fit and prompt delivery. Only downside is the creases in my jacket which I appreciate happens when travelling a long way. However I have followed the instructions and hung it in the bathroom whi... See more

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Rated 4 out of 5 stars

Extremely fun way to get shoes that you want, with a lot personalization options. It's a shame, though, that men store has more options. Also, I ordered shoes based on the size suggestion and they are... See more

Company replied

Rated 3 out of 5 stars

I had a shirt come ripped but that was repaired no problem. My issue is i had put some things (a number of shirts, x3 custom shoes and some trousers) in my favourites to buy after checking the s... See more

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Rated 5 out of 5 stars

My Wedding Suit i made custom Tailored for 339€ i believe came on the Expected Date It is a very well done Quality and fits perfectly i did have to write an email because it was supposed to come lat... See more

Company replied


Company details

  1. Women's Clothing Store
  2. Custom Tailor
  3. Formal Wear Store
  4. Plus Size Clothing Store

About Sumissura

Written by the company

Dress the Real You

In a world where the fashion industry forces people to fit into boxes, Sumissura exists to make people feel confident & secure by creating bespoke garments that reflect everybody’s uniqueness

Know more about us


Start designing now

Discover how we bring technology and craftsmanship together

Women's Suits Dress Shirts
Custom Jeans Women's Blazers
Custom Shoes Women's Tuxedos

At Sumissura, we champion the art of personal expression through bespoke fashion. We stand against the tide of one-size-fits-all, advocating for individuality, inclusivity, and sustainability in every piece we craft. Our mission is to ensure you feel confident and unique, with garments tailored not just to your measurements, but to your personality.

Explore our exclusive collections:

  • Businesswear for the modern professional woman, where style meets functionality.
  • Wedding Suits designed to make your special day truly unforgettable.
  • Pantsuits that offer a blend of chic versatility for any occasion.

We are committed to a zero-waste philosophy, embracing a made-to-order model to ensure every garment is crafted with purpose. This approach guarantees a perfect fit, while also contributing to a healthier planet by minimizing waste and promoting sustainable practices.

Join over 350,000 satisfied customers who have embraced the magic of custom-tailored fashion. With Sumissura, you don't just wear a garment—you make a statement. A statement of your individuality, your style, and your values.

Discover the joy of clothes that are made to fit you, not the other way around. Because at Sumissura, we don't just dress bodies—we dress the real you.

Sumissura Made to Measure

Written by the company

Sumissura believes a unique wardrobe should be accessible to everyone.
Our mission is simple: to give people the freedom to choose their own style and reveal their personality through their outfit. Every day. At an affordable price.

Perfect Fit Guarantee

If it does not fit you, we remake it for you

If it does not fit you, we remake it for you
All Sumissura garments are hand-made under strict quality control to provide you a perfectly fitted garment. In rare occasions your product may not have the right fit - that's why we created the Perfect Fit Guarantee. Because we know that fit matters. If, against all odds, your garment does not fit you properly we will cover some of the alteration costs made by your local tailor or, alternatively, we will make a new garment for you

Contact info

3.7

Average

TrustScore 3.5 out of 5

3K reviews

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Replied to 100% of negative reviews

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3.7

All reviews

(3,263)

445 reviews in the last 12 months

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Rated 4 out of 5 stars

Measurement, and experience so far

I’ve only just placed my order, so I can only speak to my experience using the site so far. Overall, the process was smooth, and I really enjoyed selecting the fabric and style. There were plenty of great options, and I was very happy with the selection available. Love that there's a wide leg option!

That said, I did run into a bit of confusion in the measurement section. There wasn’t an option to input hip measurements, only waist and stomach, which didn’t quite work for me since - like many woman - my hips are a significantly different size from the rest of my midsection. I would think a company designing suits for woman would account for this. I also noticed there was no inseam measurement, only outer leg length, which made me a little unsure about how the pants will fit.

Additionally, it would have been helpful to have a space for notes. I had originally planned to wear heels with the suit and wanted to mention that so the pant length could be adjusted accordingly. It’s not a major issue, as I’ve since decided on flats, but it would still be a useful feature.
Overall, a positive experience so far, with just a few small improvements that could make the process even better.

20 March 2026
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Reply from Sumissura

Hi Aria,

Thank you so much for taking the time to share your first experience with us—this kind of detailed feedback is incredibly valuable 💛

We’re really happy to hear that you enjoyed the design process and our fabric and style selection (and yes—wide leg options are here to stay! ✨). Creating your own garment should feel exciting and empowering, so it’s great to know that part delivered.

At the same time, you raise very valid points—and you’re absolutely right to expect that made-to-measure clothing fully considers different body shapes. Our sizing algorithm actually takes multiple proportions into account behind the scenes, even when only a few inputs are required, but we completely understand how not seeing fields like hip or inseam measurements can feel limiting or unclear. Your feedback here makes total sense, and we’ll make sure it’s shared with our product team as we’re always working to improve clarity and confidence during the process.

The note about having a comment section is also a great suggestion. Little details—like planning to wear heels—can make a big difference in the final fit, and giving you a space to share that is something we’re actively looking into improving.

If once you receive your suit anything doesn’t feel quite right, remember that we’ve got you covered with our perfect fit guarantee—we’ll make sure it fits you just the way it should.

We’re excited for you to receive your first piece and hope it’s just the beginning of many more 💫

The Sumissura team

Rated 5 out of 5 stars

Extremely satisfied!

The Sumissura team has been extremely responsive to my questions and excellent at crafting the clothes I ordered over the past two years, going the extra mile to ensure my complete satisfaction. I’m very happy with the clothes custom-made for me by Sumissura and plan to order more. The lookbooks with details on the fabrics in the photos are extremely helpful. I have ordered several blazers in colour/fabric combinations I would not have been able to find in stores. Swatches are available for many of the fabrics. I haven’t yet needed to order any before selecting fabric but may do so for some future items. TIP: the detailed information on each fabric specifies, among other things, the weight of the fabric - pay attention to the weight to ensure you don’t select a fabric too light for winter or too heavy for summer. The website navigation/structure could be improved, but overall, I am delighted with Sumissura.

11 March 2026
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Reply from Sumissura

Hi Greta,

Thank you so much for this thoughtful and detailed review—it truly means a lot to us 💛

We’re delighted to hear that you’ve been happy with your garments over the past two years and that our team has been there for you every step of the way. Going the extra mile is exactly what we strive for, so knowing you’ve felt supported makes us incredibly proud.

It’s also wonderful to hear how much you’re enjoying the creative freedom—those unique blazer combinations are exactly what Sumissura is all about: helping you design pieces you simply wouldn’t find anywhere else. And thank you as well for highlighting the fabric weight tip! That’s such valuable advice for other customers, and we love seeing our community share insights like this.

We also really appreciate your honest feedback about the website navigation. We’re continuously working to improve the experience, and comments like yours help guide us in the right direction.

We can’t wait to create your next pieces ✨

The Sumissura team

Rated 5 out of 5 stars

Great fabric, design, and service

Great fabric, great design, great service.

19 March 2026
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Reply from Sumissura

Hi Julie,

Thank you so much for your lovely feedback 💛

We’re thrilled to hear that you’re happy with the fabric, the design, and the service — that’s exactly the experience we strive to deliver with every piece we create.

It means a lot to have you as part of our community!

The Sumissura team

Rated 5 out of 5 stars

They communicated with me right away…

They communicated with me right away when I was having difficutly with my order

18 March 2026
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Reply from Sumissura

Hi Pamela,

Thank you so much for your kind words 💛

We’re really happy to hear that our team could support you quickly when you needed help — that’s exactly the experience we aim to provide. Making sure you feel guided and confident throughout your journey with us is truly important.

If you ever need anything else, we’re always here for you!

The Sumissura team

Rated 5 out of 5 stars

Hi there the experience was wonderful

Hi there the experience was wonderful, I was in communication with Jonathan Blasco the whole time who guided me throughout. He was so helpful and kind very good work. Thank you and can’t wait to get them.

17 March 2026
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Reply from Sumissura

Hi Miss Ohene,

Thank you so much for your kind words! 🌸 We’re thrilled to hear that Jonathan made your experience so smooth and enjoyable. Your excitement is contagious — we can’t wait for you to receive your custom pieces either!

Enjoy your perfect fit, and thank you for being part of the Sumissura community.

With love,
The Sumissura team

Rated 5 out of 5 stars

More than happy

Please thank the person who made my work suit, it is absolutely perfect.
Now for the review, the buying process was simple, I even made a mistake of selecting a navy fabric instead of black. The system gives you 24 hours to redo. I was able to rectify this online very easily without having to reach out for support. The quality and workmanship is outstanding. It’s so nice to have easy access to tailored clothes that fit properly.

23 February 2026
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Reply from Sumissura

Dear Gina,

Thank you so much for sharing your experience! 🙏 We’ll be sure to pass your kind words to the talented artisan who crafted your work suit – they’ll be thrilled to hear it’s absolutely perfect.

We’re delighted to hear that the buying process was smooth and that our system made it easy to correct your fabric choice. It’s wonderful to know you love the quality and workmanship, and that having tailored clothes that truly fit makes a difference.

Enjoy wearing your suit with confidence – you deserve it! 💛

Warm regards,
The Sumissura team

Rated 5 out of 5 stars

So far

So far, the website was great to work with and I was able to create what I hope will be almost perfect! I do wish they had vests for women though!

14 March 2026
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Reply from Sumissura

Thank you so much for sharing your experience, Jess!

We’re really happy to hear that you enjoyed using our website and that you were able to design a piece that feels just right for you. Creating your own made-to-measure garment should be a fun and empowering experience, so it’s wonderful to know you felt that along the way.

And thank you as well for your suggestion about women’s vests — feedback like yours truly helps us grow and improve. We love hearing what our community would like to see next, and we’ll be sure to pass your idea along to our product team.
We can’t wait for you to receive your garment and hope it feels almost perfect — or even better — once you try it on!
Warm regards,

The Sumissura Team

Rated 4 out of 5 stars

The first blazer i had made was too…small

The first blazer i had made was too small so i remeasured and ordered new blazer but i had a hard time trying to navigate the site for the new order. I think this next blazer will fit.

12 March 2026
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Reply from Sumissura

Thank you for sharing your experience, Michele. We really appreciate your patience and your trust in us.

Since every garment at Sumissura is made 100% to measure, getting the measurements right is key, and it’s great to hear that you took the time to remeasure for your new blazer. We truly hope this next one will fit you perfectly!

We’re also sorry to hear that navigating the website for the new order was a bit difficult. Your feedback is very valuable, as we’re always working to improve the experience of designing your custom garments online. If you ever need assistance while creating an order, our team is always happy to help guide you through the process.

Thank you again for giving us another chance and for being part of our community. We can’t wait for you to receive your new blazer!

Warm regards,
The Sumissura Team

Rated 5 out of 5 stars

The customer service is outstanding

The customer service is outstanding. I had a issue that was dealt with promptly and successfully. I would definitely recommend this company

13 March 2026
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Reply from Sumissura

Thank you so much for your kind words! We’re truly happy to hear that our customer service team was able to resolve your issue promptly and successfully.

At Sumissura, we always strive to make sure every customer feels supported throughout their journey with us, from designing their garment to receiving the perfect made-to-measure piece. Knowing that you would recommend us means a lot to the whole team.
Thank you for being part of our community!
Warm regards,

The Sumissura Team

Rated 5 out of 5 stars

My New Go To

Great customer service and excellent tailoring within promised timeframe. Because I lost weight I did have to take my trousers in just because my measurements for the hips is so crazy. The Tailor that I selected could not believe that the suit was tailor-made and that they only asked me a few questions about my measurements, he cannot believe the price and how well made the suit was. He kept asking me questions about the company and I finally had to show him the app. I just ordered my second suit. And dress shirts I’m 6’2 and I’m so excited to have suits with the trousers long enough and the jacket sleeves long even when I’ve been my arms😄

5 March 2026
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Reply from Sumissura

Hi Shay,

Wow, what an amazing story! 😊 We’re so happy to hear that your suit impressed even your local tailor — that’s exactly the kind of magic we aim for. It’s fantastic that the fit works so well for your height and proportions, and that you’re already back for a second suit and dress shirts!

Thank you for trusting Sumissura to create pieces that make you feel confident and perfectly fitted — we can’t wait to craft your next custom outfits.

Warm regards,
The Sumissura team

Rated 5 out of 5 stars

I customized a pair of monk style shoes…

I customized a pair of monk style shoes in light blue suede, and I am thrilled with them. From day one, they fit perfectly, and they look much more expensive then they were. The fabric and workmanship is quality. I will definitely be a repeat customer. I highly recommend them.

6 March 2026
Unprompted review
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Reply from Sumissura

Hi Tamyra,

We’re thrilled to hear that your custom light blue suede monk shoes exceeded your expectations! 😊 It’s wonderful that they fit perfectly from day one and that you love the quality and craftsmanship. Your recommendation means so much to us, and we can’t wait to create more pieces for you in the future.

Thank you for being part of the Sumissura family!

Warm regards,
The Sumissura team

Rated 5 out of 5 stars

Very easy to navigate

Very easy to navigate! I picked out the suit I wanted and the short videos showing how to get my measurements were simple to follow.

12 March 2026
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Reply from Sumissura

Hi Brandee,

We’re so glad to hear that you found our site easy to navigate! 😊 It’s great to know the short videos helped make taking your measurements simple and clear. We can’t wait for you to receive your custom suit and experience the perfect fit.

Thank you for trusting Sumissura!

Warm regards,
The Sumissura team

Rated 5 out of 5 stars

I love how the clothes fit on me

I love how the clothes fit on me. The quality is great, and I have many compliments

2 March 2026
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Reply from Sumissura

Hi Carmen! 🌟

We’re thrilled to hear that you love how your Sumissura clothes fit! Knowing that the quality impresses you and that you’re getting so many compliments truly makes our day. Thank you for being part of our community of +350,000 happy customers—it’s your unique style that inspires us!

With love,
The Sumissura team

Rated 1 out of 5 stars

Blazer did not fit and could not get…

Blazer did not fit and could not get through to anyone to assist. WILL NOT ORDER FROM THEM AGAIN and I advise that no one else use them. Customer service is absolutely a ZERO!!!
Don’t spend your money with these people!

7 February 2026
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Reply from Sumissura

Hello Nancy,

I’m truly sorry to read about your frustration and the experience you describe. I completely understand how disappointing it can be when a blazer made to measure does not fit as expected.

I have personally reviewed your case and I want to assure you that our team is already working on assisting you and moving forward with a remake of the blazer, as part of our Perfect Fit Guarantee. Our goal is always to make sure our clients end up with a garment that fits them exactly as intended.

I will personally reach out to you as well to make sure everything moves forward smoothly and that we can resolve this situation for you as quickly as possible.

Thank you for bringing this to our attention.

Kind regards,

Jonathan Blasco
Senior Experience Manager

Rated 5 out of 5 stars

Tailor made pants at a reasonable price

Tailor made pants at a reasonable price. Choose fabric and styles and enter measurements. The AI assistant helps with the measurements and suggests lengths- which were spot on. Easy to use. The quality of the first pair I received is excellent and fits well. However, I can’t seem to find the re-order button - keep having to go through the full selection process each time. Apparently it’s there- I just can’t find it.

4 March 2026
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Reply from Sumissura

Hi ASR,

Thanks so much for sharing your experience — we’re thrilled the first pair fit well and that the AI helped with measurements. 🙌 That’s exactly what we aim for: easy, reliable, and made-to-measure.

I am sorry about the lack of a reordering option.

If you’d prefer, you can also start a new order and we’ll apply your existing preferences as closely as possible once you contact us via cs@hockerty.com within 24 hours after placing an order. Either way, we’ve got your back — high-quality, made-to-measure pants at a fair price, every time. 💪

Thanks again for the great feedback — we’re grateful to have you in the Sumissura community!

The Sumissura team

Rated 1 out of 5 stars

I returned a pair of trousers because…

I returned a pair of trousers because they were not the correct measurements. They were incredibly mis-sized. The front hung half way down to my knees and the back side was extremely baggy. I was asked to send pictures which I did. The trousers were returned for correction over a month ago and I have had no communication with your company. I do however have confirmation that the pictures and the trousers were received. Terrible customer service. Lack of communication. Totally unprofessional. I would not recommend ordering from this company.

11 January 2026
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Reply from Sumissura

Hello Debra,

Thank you for taking the time to share your experience, and I’m truly sorry for the frustration this situation has caused you.

I completely understand how disappointing it must have been to receive trousers with such an incorrect fit, and even more so after you took the time to send photos and return them for correction. What concerns me most is reading that you have not received updates from us for over a month — that lack of communication is understandably very frustrating.

After checking the reference you shared, it appears your alteration unfortunately coincided with the holiday break of several of our tailors, which has caused delays in some ongoing adjustments. That said, we absolutely should have communicated more proactively with you during this time, and I sincerely apologize for that.

I’m going to personally review the status of your trousers right away and contact the tailoring team to get a clear update on your correction so we can move this forward as quickly as possible.

Thank you for your patience while we resolve this, Debra.

Kind regards,

Jonathan Blasco
Senior Experience Manager

Rated 5 out of 5 stars

Overall I love them

Overall I love them. Sure, the website still needs some work to become more user-friendly, but I've always managed to place my orders and got what I had wanted. The shirts I got last time fit like a glove, the pants still needed some help but customer service made sure to honor the fit guarantee. Just placed the third order and as a tall woman I'm more and more convinced that it's so worth the money to end up with clothing that actually fits.

2 March 2026
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Reply from Sumissura

Dear Jez,
Reading your review truly made us smile — thank you so much for sharing your journey with us. 💛
As a tall woman, you know better than anyone how frustrating off-the-rack shopping can be. That’s exactly why we do what we do: clothes should fit you, not the other way around.
We’re so happy to hear your shirts fit like a glove — that’s the magic moment we aim for every single time. And while the pants needed a little extra love, we’re glad our customer service team could step in and honor our Perfect Fit Guarantee. That commitment is something we take very seriously, because your confidence in your clothes matters.
Thank you as well for your honest feedback about the website. We’re continuously improving our 3D designer and overall experience, and comments like yours help us grow and refine every detail.
Your third order already — that truly means the world to us. Knowing you feel it’s worth the investment to have garments that actually fit is the biggest compliment we could receive. ✨
We’re so grateful to have you as part of our community of women choosing made-to-measure over standard sizing. Here’s to many more perfectly fitting pieces ahead!

The Sumissura team

Rated 5 out of 5 stars

Designing My Perfect Pair Made Simple!

I really appreciate how well-organized the website is when it comes to designing the shoe. The process is clear and easy to follow step by step, which makes the experience enjoyable. I also love the variety of materials available to customize the shoe to your personal style. The only thing I wish were available is a beige color option instead of just white. Aside from that, everything is excellent! I’d also like to thank the artisans and everyone working behind the scenes for helping turn our shoe ideas into reality.

28 February 2026
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Reply from Sumissura

Dear Isaura,
Thank you so much for your beautiful words! 💛

It truly makes us happy to read how much you enjoyed designing your shoes. We put a lot of love into creating an intuitive and well-organized 3D designer so that every step feels clear, creative and fun — so knowing that you experienced it that way means a lot to us.

We also love that you appreciated the variety of materials. Personalization is at the heart of what we do — from fabrics to the smallest details — because your style is anything but standard.

And thank you as well for your thoughtful note to our artisans and behind-the-scenes team. They will be so proud to hear this! Every pair is handmade with care, and your recognition truly honors their craftsmanship.

We also appreciate your suggestion about adding a beige option instead of only white. Feedback like yours helps us grow and expand our collection in ways that truly reflect what our community is looking for. We’ll make sure to pass this on to our product team.

Thank you for being part of our made-to-measure journey and for trusting us to bring your ideas to life. ✨

The Sumissura team

Rated 4 out of 5 stars

Positive outcome

I ordered a formal dress for a wedding, as I generally can’t buy off the rack due to my height. I was also recovering from surgery at the time, so I reached out to ask about the appropriate timeframe for having a dress made. Jonathan, the Customer Service Manager, responded promptly and was very helpful in guiding me through the process.

Unfortunately, the first dress did not fit well. The team quickly offered to remake it, which I appreciated. However, the second dress still wasn’t quite right, and by then it was too close to the wedding to allow for further adjustments. Although they were willing to remake the dress again, it wouldn’t have arrived in time for the event.

Naturally, I was disappointed that the fit couldn’t be resolved as hoped, especially given the occasion and the time constraints. That said, I was genuinely impressed with the level of communication and care shown throughout. Jonathan and his team stayed in regular contact, checked in consistently, and treated me with respect and understanding.

In the end, I was provided with a refund, and while the final outcome wasn’t ideal in terms of the dress itself, I was satisfied with how the situation was handled and the professionalism shown throughout the process.

25 February 2026
Unprompted review
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Reply from Sumissura

Dear P&M,
Thank you so much for taking the time to share your experience with us. 💛
First of all, we truly admire you for organizing a wedding look while recovering from surgery — that’s already a lot to handle. We completely understand how important this occasion was, especially when finding something off-the-rack isn’t an option due to your height. That’s exactly why we exist: to create garments that fit you, not the other way around.
We’re very sorry that despite the remake, we couldn’t achieve the perfect fit in time for your special event. We can only imagine how disappointing that must have felt, particularly with the wedding date approaching. At Sumissura, we guarantee a perfect fit, and while we were absolutely ready to remake it again, timing unfortunately wasn’t on our side.
That said, it means a lot to us that you felt supported and well cared for throughout the process. Jonathan and the whole team truly put their heart into every case, and knowing you felt respected, heard, and accompanied during the journey makes us very proud. Communication and care are just as important to us as craftsmanship.
Even though this time the dress didn’t make it to the wedding with you, we’re grateful you gave us the opportunity and that you were satisfied with how everything was handled in the end. Your trust means a lot to our community of more than 350,000 women who believe in made-to-measure fashion.
If you ever decide to give us another chance — with a little more time on your side — we would love to create a piece that fits you perfectly and makes you feel as confident as you deserve to feel.
Thank you again for your honesty and kindness. 💕
The Sumissura team

Rated 5 out of 5 stars

I purchased dress shirts and some more…

I purchased dress shirts and some more cases shirts. I have found the workmanship and quality of the is very good. I enjoy being able to design my own shirts.

19 February 2026
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Reply from Sumissura

Thank you so much for sharing your experience! I'm glad to hear you're enjoying the quality and craftsmanship of the shirts. It must be great to have the ability to design your own pieces!

The Sumissura Team

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