Sugardolls Reviews 260

TrustScore 3.5 out of 5

3.5

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers frequently praise the staff for being friendly, welcoming, and professional, often highlighting specific individuals for their exceptional service and caring approach. People often appreciate the pleasant atmosphere of the salons and the quality of the work, especially for services like nails and pedicures, with some describing the results as perfect and creative. However, some people were dissatisfied with various aspects of the service and staff. Issues included nails coming off quickly, uneven application, and being rushed during treatments. Several customers reported rude or unprofessional behavior from staff, including being spoken about to colleagues, being shushed, or staff speaking in a foreign language during appointments. There were also instances where customers felt their concerns were not addressed, or they were denied service due to perceived issues like a lack of a patch test or incorrect nail treatment identification.

What people talk about most

Service

Reviewers highlight ambiguous aspects of service. Many customers praise the professional, kind, and caring... See more

Staff

Customers had ambiguous experiences with staff. Many reviewers praised the staff as friendly, professional,... See more

Quality

People report ambiguous experiences with quality. Some customers praise the salon for its kind staff and... See more

Based on these reviews

Rated 5 out of 5 stars

Had my eyebrows tinted and shaped today in Athlone. I'm so pleased with the result. Kaylyn who did them was very pleasant and professional, and the salon has a lovely atmosphere. All the other staff s... See more

Rated 5 out of 5 stars

The girls in sugar dolls Athlone are so friendly & welcoming! Always love getting my nails done & nothing like the spa pedicure! Lovely atmosphere & always a great job.. ❤️

Rated 5 out of 5 stars

Jade in the Oliver Plunkett Sugar Dolls Salon is absolutely unreal, cannot recommend highly enough! So professional, genuine and caring individual, goes above and beyond the average salon personnel. G... See more

Rated 5 out of 5 stars

I had an nice experience in sugardolls Liffey valley!Girls over there are very kind and professional,also I was happy with the service I got!I’ll be back definitely!

Rated 1 out of 5 stars

My daughter had acrylics done and within 3 days they started to come off. She sent an email with a picture to which she did not receive a reply and within a further week, all nails were off. This is m... See more

Rated 1 out of 5 stars

They cancelled my appointment because I was 10 mins late I didn’t get no text or phone call to confirm if I’m still coming in or not and they already gave my slot to someone else Arrived and they s... See more

Rated 1 out of 5 stars

I went to sugar dolls swords and it was absolutely disgraceful,they were pulling me without communication and shushing me.i rang to get nail art and it was out of their ability but it was the simple d... See more

Rated 1 out of 5 stars

Shocking experience in sugar dolls navan booked an appointment for Yumi lashes no mention of needing a patch test on their website when booking or when I received a call the day before to confirm my b... See more

Rated 1 out of 5 stars

I had nail appointment on the 24th of August with Evelina. Never felt more disappointed. I was very dissatisfied with the service I received. Several of my nails are shaped inconsistently, some a... See more

Rated 1 out of 5 stars

Not a very nice experience here .. very rude staff. Elana in blanchardstown was so rude and made me feel so uncomfortable when she spoke in a forgein language to the girl beside her. Blatantly spoke a... See more

Rated 1 out of 5 stars

Had a spa pedicure today, which I have had numerous times there and was very happy with. Today however was a disgrace, €55 for a quick soak, barely brushed with the file on heals etc, no massage just... See more

Rated 1 out of 5 stars

I went to the Whitewater Newbridge Branch for a sock off and the team members were rude and adamant I had previously had acrylic done on my nails and this was not the case, as I tried to explain done... See more

Rated 1 out of 5 stars

My sister has just come back from Sugardolls nail bar in Blanchardstown and it was the worst experience of her life. Not only were the nail techs rude and rushing her but they blatantly did not listen... See more

Rated 1 out of 5 stars

I am writing as a regular customer of Sugardolls Wilton and was very disappointed with my recent experiences. After a routine BIAB refill, one nail fell off, which has never happened to me before.... See more

Rated 1 out of 5 stars

Booked in today 2/08/25 for a pedicure for me and my partner and for me to get biab afterwards. The original appointment was booked for 2:30 pm for me and my partner to get a pedicure together. I was... See more

Rated 1 out of 5 stars

Gel refills which I paid €70 for and chipped after 5 days, is not a great start. Sugar Dolls, Cork However, my overall experience during the process wasn’t very pleasant. Didn’t feel very wel... See more

Rated 1 out of 5 stars

My daughter bought me a gift voucher as a present as I was diagnosed with lukemeia & she thought it would cheer me up I was & am extremely unwell this salon in Wilton shopping centre is across from... See more

Rated 5 out of 5 stars

all the girls are lovely. Very friendly and professional. Would 100% recommend going to any Sugardolls branch. They offer a wide range of services & are always happy to help.

Rated 5 out of 5 stars

Lovely experience with Sherry. Very good technician with fabulous art work. Thank you. I will be back. Also a really clean salon with good hygiene practices.

Rated 5 out of 5 stars

Always pleasant and friendly staff, no matter which salon I went to( been in a good few), nails always look perfect

Rated 5 out of 5 stars

Sugar Dolls Athlone Regular visitor to this nail salon Friendly staff with excellent hygiene standards. Beautiful work really creative Five star service

Rated 5 out of 5 stars

Always a pleasant experience, the team go above and beyond every single time!

Rated 5 out of 5 stars

💅🏻💅🏻💅🏻SugarDolls🏆The best Salon , very kind staff and quality services💅🏻💅🏻💅🏻

Rated 5 out of 5 stars

There's always good service and great experience like always, amazing staff and work

Rated 3 out of 5 stars

Had a pedicure and manicure at the Galway store on separate days. The pedicure was fine expensive at €75 and the therapist had very long nails on one had which did not make for a great pedicure when i... See more

Rated 2 out of 5 stars

I had a BIAB refill done on the Wilton branch earlier this month- one nail chipped and one fell off the following day- I returned a week later to have this repaired (we were away on holidays). The gir... See more

Rated 2 out of 5 stars

The nail tech was extremely rude. Didn't talk unless she asked about what shade of colour and what shape I wanted my nails. Spoke over me to her colleagues. Just looked bored the entire time

Rated 2 out of 5 stars

Victoria was constantly speaking in her own language with a friend which I found incredibly rude


3.5

Average

TrustScore 3.5 out of 5

260 reviews

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Rated 1 out of 5 stars

I am writing as a regular customer of…

I am writing as a regular customer of Sugardolls Wilton and was very disappointed with my recent experiences.
After a routine BIAB refill, one nail fell off, which has never happened to me before. When I returned, it was repaired, but shortly after another nail began lifting. During a follow-up appointment, a nail came off while being filed, and when I requested a builder gel extension, I was informed the staff member was not trained and the manager, Laura, was called over.
I found the manager’s response unprofessional, as she raised her voice and spoke to me in a manner that I found upsetting. On a later visit, I also overheard a comment referring to me as “complaining again,” which I felt was inappropriate and disrespectful.
While I have previously been happy with the service, this experience has left me disappointed, and I will not be returning.

26 March 2026
Unprompted review
Rated 1 out of 5 stars

Unpleasant and hurtful experience

Gel refills which I paid €70 for and chipped after 5 days, is not a great start.

Sugar Dolls, Cork
However, my overall experience during the process wasn’t very pleasant. Didn’t feel very welcome, when I arrived. Then when filing my nails the nail file was rubbed along my skin multiple times along my nails, and quite roughly too, and after visible sign of discomfort, no effort was given to stop this. This caused 2 of my fingers to bleed which was not nice at all, and left my fingers very sensitive for days after.

Also, a top coat was put on under my nail, which I found very odd. Then after 48 hours they started chipping and peeling, which has left an unpleasant look on the nails as they look chipped.

Overall, will not be returning, which is a shame, as wanted to enjoy the experience. I usually don’t write something like this, and I don’t do it lightly.

2 February 2026
Unprompted review
Rated 1 out of 5 stars

Not a very nice experience here .

Not a very nice experience here .. very rude staff. Elana in blanchardstown was so rude and made me feel so uncomfortable when she spoke in a forgein language to the girl beside her. Blatantly spoke about me to her colleague, i really couldn't wait to get out of the place.

18 January 2026
Unprompted review
Rated 2 out of 5 stars

Won’t be returning to Sugardolls

I had a BIAB refill done on the Wilton branch earlier this month- one nail chipped and one fell off the following day- I returned a week later to have this repaired (we were away on holidays). The girl at reception was adamant they would not repair for free and I had to speak to manager to get this rectified. They credited my account for a new full set of BIAB. Due to the Christmas rush the next available appointment was in January. However another nail fell off a week later. I went to the branch to have it repaired on January 19th to be told they couldn’t fit me before Xmas (for one nail…) and I would have to come back after Xmas. After a heated conversation I ended up paying to have my nails redone in Regina nails and they have not budged since, far superior- I won’t be returning to sugardolls

19 December 2025
Unprompted review
Rated 5 out of 5 stars

Superb Service!

Jade in the Oliver Plunkett Sugar Dolls Salon is absolutely unreal, cannot recommend highly enough! So professional, genuine and caring individual, goes above and beyond the average salon personnel. Great atmosphere too, so welcoming and inviting! Can’t wait to go back !

23 December 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed

Had a spa pedicure today, which I have had numerous times there and was very happy with. Today however was a disgrace, €55 for a quick soak, barely brushed with the file on heals etc, no massage just some cream rubbed in for 10 seconds.. I was rushed out of the chair and had to point out my nails weren't dry.. 30 mins in total instead of the usual 60min treatment.. heals still dry .. I know they are busy but don't take the appointment if you don't have the time to provide the service yiu are charging for !!

17 December 2025
Unprompted review
Rated 5 out of 5 stars

Lovely experience in

all the girls are lovely. Very friendly and professional. Would 100% recommend going to any Sugardolls branch. They offer a wide range of services & are always happy to help.

28 November 2025
Unprompted review

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