subtel Reviews 

1,396
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I used Subtel for a replacement battery for a GPS unit. Their product was the only offering I could find that had any customer reviews (all of which were positive across a couple of sites), wh... See more

Rated 5 out of 5 stars

I have been very satisfied with the services of Subtel, very kind answer on the phone,(even for such a unimportant order), very short time between order and invoice! Thank you very much PS: I st... See more

Rated 4 out of 5 stars

The HP P106 compatible battery was quickly delivered. My old Pavilion 17 works great with it. Only difference with original : HP maintenance software does not recognoze it. But I don't care :-) Tha... See more

Rated 5 out of 5 stars

I order two seprate DELL accessories and they were delivered faster than DELL itself for half the price. Subtel is definitely my first stop for accessories and spares.

Company details

  1. Electronics & Technology

Written by the company

subtel is your accessories specialist for Smartphones, Cameras, Laptops, Electric screwdrivers and much more. The best priced products at subtel.ch


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

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Replied to 66% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(1,396)

60 reviews in the last 12 months

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Rated 1 out of 5 stars

"Akku für Gardena Mahroboter Sileno Ersatzakku 2600mAh Batterie"

We ordered the "Akku für Gardena Mahroboter Sileno Ersatzakku 2600mAh Batterie" from subtel.ch as an emergency replacement battery for our Gardena Sileno City 250 robot lawnmower. Firstly, the product didnt arrive as advertised on the website. After waiting for more than a week, upon inquiry they told me that the product was not available and will now be sent to you in the next 5 days! There was no communication of the product not being available or delay in delivery.
Finally when the product did arrive, the battery does not work. It does not charge at all and the lawnmower does not start.
I would highly advise to not buy this product from subtel.ch.

13 August 2021
Unprompted review
subtel logo

Reply from subtel

Dear customer,

In this case, please send your complaint to:

info@subtel.ch

Rated 1 out of 5 stars

I do not recommend it.

once I complete the purchase I received an email with the ticket but with an incomplete address compared to the one I entered, given this I immediately contacted Subtel, however one day later they told me that the package had already been sent. It has been more than a week without receiving my order. (No de commande: SCH2219990)

1 April 2021
subtel logo

Reply from subtel

The customer musst enter his delivery address correctly by placing the order.
We have no interest in changing your address on the contrary we would like the delivery to take place.

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