Subside Sports Reviews 

350
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 218 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality, often finding authentic items and a wide selection. Delivery is frequently highlighted as fast and efficient, with many orders arriving promptly, even internationally. People also appreciate the helpful and responsive customer service. However, some people mentioned longer delivery times, especially for internationally sourced products. A few reviewers also noted occasional issues with product quality upon arrival, like creases or incorrect sizing. Some customers reported problems with order tracking or a lack of response from customer support for unresolved issues.

What people talk about most

Product

People report positive experiences with product quality, often praising the authenticity and excellent... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and efficient... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the superb and... See more

Order

Customers consistently note ambiguous experiences with order, with some reviewers reporting issues such as... See more

Service

Consumers find service to be positive, with many reviewers consistently reporting great and excellent service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant service Genuine item not like other copies on sale Correct sizing for Nike products Great piece sold out online but price not hiked up like 1 other stockist that I found Great fast del... See more

Rated 5 out of 5 stars

Over the moon with my purchase of a proper authentic latest Germany national football shirt. Immaculate condition sealed well protected. 👌 Top class shirts it’s worth the money. Starting to collect i... See more

Company replied

Rated 5 out of 5 stars

I bought a pro soccer team replica warm up jacket for my soccer crazy grandson. The site has tons of memorabilia options from which to choose and, evidently, I picked the right article because junior... See more

Company replied

Rated 5 out of 5 stars

Overall a great experience. A great selection and almost always have discounts on everything. Only issue is that sometimes fulfillment takes long time if the order includes items they have to get from... See more

Company replied


Company details

  1. Soccer Store
  2. Activewear Store
  3. Clothing Store

About Subside Sports

Written by the company

About Subside Sports

Subside Sports is one of the original online retailers for official football shirts from the world's leading suppliers. Formed in 1994, we specialise in authentic soccer kits from Nike, adidas and Puma, with the widest range of official shirt printing for all the top players.

From Barcelona, Liverpool and Inter Milan, to the new World Cup kits of Argentina, England and Spain, we offer the widest range of hero kits and patches possible.

With operations in the UK, US, Germany, Holland, Switzerland and Australia, we aim to bring the very best products to our customers.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

350 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 76% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(350)

231 reviews in the last 12 months

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Rated 5 out of 5 stars

I had to return my item no fault of…

I had to return my item no fault of subside sports . Royal Mail fault for not reading the address properly. When I rang subside they were very helpful in helping me trying to solve the problem and were gracious in letting me return item as I needed it before my trip to USA . 10/10

17 June 2026
Rated 3 out of 5 stars

UK sizes

Overall the product shipped very quickly for international, was delayed in customs but that’s likely due to World Cup. Product looked nice but was disappointed that it was the wrong size as they don’t clearly specify that they are using UK sizes. Had to spend money returning and am out the $25 shipping fee. Hopefully refund is processed quickly.

16 June 2026
Rated 1 out of 5 stars

Customer service was bad

Delivery was slow. Customer service was rude. And when I received my package my experience leading up to it ruined the excitement

10 June 2026
Rated 1 out of 5 stars
Subside Sports logo

Reply from Subside Sports

hi, many thanks for your message. We're sorry that the order has not arrived, but the arrived from the UK to United Arab Emirates on 4th May, a delivery was attempted and the local company reportedly left a note regarding attempting another delivery. Please email sales@subside.co.uk and we will see if the order has been return to us in the UK, or if it is still at your local depot.

Rated 1 out of 5 stars

These people sent me a misprinted…

These people sent me a misprinted jersey, admitted fault, then had the audacity to ask me to return it at my own time as I explained I am unable to take time off work to get to a post office.

When I pushed back, their generous solution was a 50% refund. Half my money. Gone. For a product I cannot use and never asked for.

I am being financially punished for their incompetence. They made the mistake, they keep half the money, and I am left holding a piece of garbage.
This company is a disgrace. Their customer service is an insult and their quality control is non-existent.

Anyone who gives them your money deserves fair warning: when they stuff up your order, and they will, you are on your own. Avoid at all costs.

22 June 2026
Unprompted review
Subside Sports logo

Reply from Subside Sports

Hi, appreciate your response and our apologies for the mistake. We did also offer to refund your order in full because the location of the front number was absolutely in the wrong place, totally our human error. We will arrange a collection of the shirt at your convenience, and refund you in full. Customer Services will contact you again directly to arrange. Apologies again.

Rated 1 out of 5 stars

Absolutely devastated their number…

Absolutely devastated their number prints completely ruined my new England shirt. I have been printing my own shirts for over 20 years. I have done so many and I use machine and also iron when needed. In all my years I have never come across anything like this before. The number would just not stick properly and the plastic would just not peel. I tried so many ways but the number would just rip if I attempted to pull away from the shirt. They must be faulty??? I have never come across anything like this? My new England World Cup shirt is completely ruined because of this. I definitely can not recommend buying any of their numbers or lettering or anything like that. I’m now without a shirt for the World Cup. How can something so simple go so wrong? Maybe I was unlucky and just got a dud one??? But that does not help now my shirt is ruined. I have pictures and videos of this. I have no response from them as of yet.

19 June 2026
Unprompted review
Subside Sports logo

Reply from Subside Sports

Hi Nathan, I think this may be an overlap as we have already spoken by email. We will of course investigate the issue thoroughly, but our prints come directly from Elms/IDUnlimited. The only official supplier of England prints. We will discuss with them directly and see what could have gone wrong.

Rated 2 out of 5 stars

I ordered this on June 5th and got it…

I ordered this on June 5th and got it the 18th, grandsons birthday already passed. He will like it but
I wished I had known how small it was and I would order a ten. Quality no better than a $12 shirt in Ocean City. It cost me $50!!! Will not order anymore.

5 June 2026
Subside Sports logo

Reply from Subside Sports

Hi, we're very sorry that the T-shirt wasn't satisfactory. The delivery time quoted for the US is 10-14 days, but absolutely no problem to return to us for a refund. Please contact sales@subside.co.uk so this can be arranged.

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