Complete pointless ordering from this company if in the UK, I could of purchased this for far cheaper in the UK like £50 cheaper ! Just rubbish, the company needs to make people better aware of the hi... See more
Company replied
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Complete pointless ordering from this company if in the UK, I could of purchased this for far cheaper in the UK like £50 cheaper ! Just rubbish, the company needs to make people better aware of the hi... See more
Company replied
This is a nightmare company. Deliberately misleading consumers regarding zero mention of UK import taxes. In my case the customs charges are 50% of the item’s value. Now the parcel is held up for 20 d... See more
Company replied
I wish I had read the reviews on here earlier. Claim to offer goods at a reasonable price but entirely fail to mention that customs charges may apply. It would have been cheaper to buy direct from the... See more
Company replied
I read reviews on Tristpilot and was a little unsure of ordering. Some reviews are awful however some are great. I gambled as really wanted a pair of Nike's unavailable in the UK. Ordered late last we... See more
Company replied
On the Stylefile online shop you can find everything related to streetwear, sneakers and graffiti. Our range includes over 120 popular brands and more than 2,000 sneakers. Naturally we have your favourite brands at hand such as, Nike, Adidas, New Balance and Naketano. Shop for your favourable articles now at Stylefile.com!
Bauhofstr. 30, 63762 , Großostheim, Germany
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They sent the incorrect product or they have incorrect descriptions on their webpage. I ordered 2 pair of jeans shorts. They are listed as 100% cotton. Both pair received are a bland between cotton and elastan. For some this does not matter at all, but it is a deal breaker for me. They do not have accurate delivery times on their webpage either - I know it is Covid19 times but Stylefile indeed also knows that is Covid19 times and should amend their delivery times accordingly. They took double the time on their delivery. For me, these are all signs of an unserious business and I do not trust to get my money back. I will not recommend other to buy products from this seller.
So far quite bad, I placed my order on 21 june(declared delivery time 3-6 working days) today 30th june no even shipment information and all my emails were ignored.
I was looking for a winter jacket that was sold out almost everywhere and found it on sale from Stylefile. I got it today and it was a perfect fit. Delivery was a little late due to the current coronavirus situation, but I was notified by email the next day. Overall a good first shopping experience, I will definitely order from this site again.
I WAS A LITTLE HESITANT TO BUY FROM STYLEFILE AFTER READING SOME REVIEWS BUT I WENT FOR IT ANYWAY. BOUGHT 3 T SHIRTS AND A PAIR OF SHORTS. THE PRICES WERE GOOD AND I GOT EXACTLY WHAT I ORDERED. SO IM HAPPY THEY ARRIVED TODAY. I WAS EXPECTING THEM IN 3 TO 6 WORKING DAYS BUT IT TOOK 10 WORKING DAYS AND I WAS GETTING A LITTLE NERVOUS . BUT I EMAILED AND TRACKED AND IT WAS ALL GOOD. ITS IMPORTANT TO HAVE YOUR ORDER NUMBER IF YOU HAVE ENQUIRIES. I DONT BLAME THEM FOR THE DELAY BECAUSE OF COVID 19 AND COURIERS UPTO THERE EYES IN ORDERS. SO ALL IN ALL I WILL BUY FROM STYLEFILE AGAIN.
It sais on email 2-4 days to get the item delivered, yet it has not yet been delivered and it’s been over a week
Keep well away from this site! After I had placed an order for trainers for my daughter I received an email to say they did not have her size so cancelled my order a few hrs after it was placed. To make sure it was cancelled I was on contact with their 'customer support' and was assured my order was cancelled. Today I received an email to say the trainers, in the wrong size😠 was shipped. This is just so unprofessional I will never shop on this site again. My advice stay well away

Reply from Stylefile.com
Ordered my item(I'm from the UK), but was dubious with the bad reviews. I couldn't find the item I wanted anywhere else, so thought I'd take a chance. I wasn't expecting delivery to be quick, with the current situation of the pandemic, and my order coming from oversea. However, less than a week later, my item arrived. Absolutely brilliant customer service, thanks very much.
Good prices and fast delivery! Received the package to Malta within a week!
Rubbish company, fake tracking information. Pretty sure my item was never sent out considering when I emailed stylefile to find out a where my package was they mention 2 different courier companies in the response emails, seems very odd.

Reply from Stylefile.com
This company has very poor customer service. I ordered sandals a week ago and immediately received an email confirmation showing payment accepted. Today I went online to check the status and saw that my ordered was cancelled without any explanation or email notifying me of the cancellation. I emailed customer service and learned that it was cancelled "because my billing address was in a different county than my shipping address." I suspect it was cancelled because they did not actually have the shoe I ordered. After many emails back and forth I tried to reorder using paypal and learned they no longer have the shoe I ordered in my size. In the meantime, they have a hold on funds through my credit card for 14 days. Based on others reviews, the bottom line seems to be that they only provide good service if they can actually get a hold of your item once you have ordered it.

Reply from Stylefile.com
After looking at all of the reviews on here I was quite turned off using this site. But they were the only site that had the jumper I was looking for in stock so I took a chance that paid off. I ordered a Patagonia fleece on Sunday 7 days ago it arrived at my home in Ireland this morning. Great speed especially during the lockdown. Product was perfect and as described.
Great service.
I was skeptic to use the website as never had before and must say the service and speed of delivery was excellent. Ordered Nike runners and they were perfect, not copied, not fake, perfect condition and came in Nike box. Arrived within a week and on good Friday! Would defo recommend using ☺️
Excellent service T-shirt arrived in 5 days Germany to UK during the global lockdown thank you stylefile
Ordered a pair of Birkenstocks (pattern unavailable In Canada), arrived in only 1 week from Germany and price was cheaper than I could buy here. Perfect packaging. First time using Stylefile and was skeptical but now am a loyal customer!

Reply from Stylefile.com
Couldn’t even be happier with this website, I ordered a Levi’s jacket that was out of stock everywhere else and the delivery was so efficient, arrived to me in 3 days ! Thank you Style File
I ordered a Nike hoodie Dec. 26 and JUST received on Jan 15. Needless to say the item I received was a cheap looking SCARF!! Not at all close to the item I ordered. I have since requested a refund..... waiting on a reply. Please proceed with caution!!!!

Reply from Stylefile.com
I was a bit skeptical based on previous reviews but I received my order in UK shipped from Germany in 8 days. The price was very competitive as well and the shoes arrived in excellent condition. I have nothing to complain about and would use again!
Website is fine sent my order. Northface gotham iii coat. However it did take like a month to arrive and after reading these reviews here I got scared because they claim 3-5 days delivery. But was no fault of theres it was a problem with parcel force lying about attempting delivery everyday for about 3 weeks until I finally went to depot and collected myself

Reply from Stylefile.com
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