Student Storage Box Reviews 91

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Much cheaper than using DHL as an individual. General guidelines are clear enough to follow. Good customer support.

Rated 5 out of 5 stars

Very grateful to this company. They picked up and held my items in storage for 2 months while I was away on holiday. I was also relocating to a different part of the UK once I returned and they were a... See more

Rated 5 out of 5 stars

I had a really good experience using Student Storage Box. The whole process was straightforward, and everything went smoothly from start to finish. The workers were very helpful and made sure I unders... See more

Company replied

Rated 1 out of 5 stars

Four boxes were to be delivered today but it's already past the delivery time and I have nothing. I waited in the house the whole day and this has to be the most frustrating experience ever. The onlin... See more

4.4

Excellent

TrustScore 4.5 out of 5

91 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very grateful to this company

Very grateful to this company. They picked up and held my items in storage for 2 months while I was away on holiday. I was also relocating to a different part of the UK once I returned and they were able to efficiently transport all my items perfectly intact in good time. What’s even more amazing is that I wasn’t able to attach my shipping labels on the boxes but they still kindly collected them and even placed the labels for me! Worth the amount of money paid as well. Much appreciated, I know who to contact next time!

7 January 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT RECOMMEND. ZERO CUSTOMER SERVICE IF ITEM LOST/RETURNED

I used Student Storage Box to move my boxes and suitcases from London to NYC 4 weeks ago, since DHL picked up my items, I received no update from Student storage. 4 weeks later DHL contacts me regarding a suitcase that got returned to my old address. Zero customer service, zero notification from Student Box. I paid near £ 1k for an incomplete service. I am completely unable to figure out if my 4 other boxes and suitcases will make it to me in NYC and I dont know what to do with the suitcase that is left behind.

Student Storage Box team, if you see this I don’t want a useless apology answer, I want am update on when my items will arrive and a re-collection/delivery of the suitcase that was returned to the UK.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Easy system and good servcie

Very simple instructions that’s re easy to follow. Website is clear and simple. Not too much of a cost for the length of time. All items returned promptly in perfect order

19 October 2025
Unprompted review
Rated 3 out of 5 stars

When my boxes arrived some were even…

When my boxes arrived some were even opened and torn. I had glass products in the boxes wrapped in bubble wrap and they were ALL broken, the box was literally leaking with glass. They didn’t even communicate properly, paying weakly for such poor service and just for my items to be broken.

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Storage

Storage
used the service for my son at uni. They sent out the boxes to pack and easy collection by driver. No complaints about the whole process. was even easier to arrange redelivery of my storage to my new accommodation. The driver was there before me! Great Service will use them again at the end of this year!

5 September 2025
Unprompted review
Rated 5 out of 5 stars

Definitely recommend! Go for it

I have used Studnet Storage box service every summer for the past three years in university and I have had a great experience everytime, they deliver on time whether it’s their label holders or your luggage, it’s all done very smoothly. Once you’ve booked the service and placed your luggage at reception, it’s all good.
Will definitely recommend 👍👍👍

29 August 2025
Unprompted review
Rated 1 out of 5 stars

Undelivered packing boxes

Four boxes were to be delivered today but it's already past the delivery time and I have nothing. I waited in the house the whole day and this has to be the most frustrating experience ever. The online portal does not provide a tracking number so I can't follow up even if I want to. Now I am questioning whether the potential collection will be a similar experience.

27 September 2025
Unprompted review
Rated 4 out of 5 stars

A nice storage experience with SSB.

Instruction are easy to follow, simple and clear response from customer service, the best thing is provide free boxed and tapes which help a lot. A nice storage experience with SSB.

20 June 2025
Unprompted review
Rated 5 out of 5 stars

It was a fantastic experience

It was a fantastic experience. They were very friendly and went out of their way to help me. I made a mistake with my booking, but thanks to them, my parcel arrived safely. Thank you!

22 August 2025
Unprompted review
Student Storage Box logo

Reply from Student Storage Box

Thanks for the positive feedback, we're so happy you had a good experience!

Rated 5 out of 5 stars

My go-to student storage service

This is my second time using Student Storage Box and I’ve been really happy both times. The process is simple, affordable compared to other options, and the team are very helpful. Would definitely recommend!

11 August 2025
Unprompted review
Student Storage Box logo

Reply from Student Storage Box

Thanks for the positive feedback, we're so happy you had a good experience!

Rated 5 out of 5 stars

Great Service and Helpful Staff

I had a really good experience using Student Storage Box. The whole process was straightforward, and everything went smoothly from start to finish. The workers were very helpful and made sure I understood how it all worked, which made the move much less stressful. My things were handled with care, and I felt confident they were in good hands. I’d definitely recommend them to other students who need reliable and friendly storage services.

26 June 2025
Student Storage Box logo

Reply from Student Storage Box

Thanks for the positive feedback, we're so happy you had a good experience!

Rated 5 out of 5 stars

Great service

I have used their service once. They moved my items from the UK to Austria quickly without any damage. The service is reasonably priced. They respond to all queries quickly.

28 October 2024
Unprompted review
Student Storage Box logo

Reply from Student Storage Box

Thanks for the positive feedback, we're happy you had a good experience!

Rated 4 out of 5 stars

Nice storage

I have used it two times last year and last 2 years. I quite satisfied with the service but if you have allergy about your skin I suggest you to wear a face mask and hand gloves.

7 September 2024
Unprompted review
Student Storage Box logo

Reply from Student Storage Box

Thanks for the positive feedback, we're happy you had mostly good experience. We're concerned about the allergy you mentioned though. Was this to our free boxes? We'll reach out privately via email for more details.

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