Student Beans Reviews 1,181

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 221 reviews, reviewers had a great experience with this company. Customers are really happy with the discounts offered, finding them significant and available from many well-known brands. People also appreciate the helpful and responsive staff, often highlighting excellent customer service and quick assistance. The verification process is generally described as simple and quick, making it easy to access deals. However, some people were dissatisfied with the customer service, mentioning slow response times or a lack of follow-up on issues. A few other people also felt that the verification process could be difficult or lengthy, and some noted problems with discount codes not working as expected or receiving notifications for expired offers.

What people talk about most

Discount

Users describe positive interactions with discounts, often praising the significant savings and the wide... See more

Customer service

Clients share ambiguous opinions on customer service. While some reviewers praise the support, highlighting... See more

Response time

Consumers find response times to be ambiguous. While many reviewers praise quick and helpful responses, with... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the professionalism,... See more

User experience

People report ambiguous experiences with user experience. Many customers praise the platform for being easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Had a verification problem with the automated system, but received assistance very quickly when I used the support chat—and on a Saturday too! Very pleased. And surprised.

Company replied

Rated 5 out of 5 stars

So far, I've saved over £500 with discounts from Student Beans. That's from 30% off at Logitech, 40% off at Ted Baker and 25% off at M&S. I'm on benefits, and self-funding my degree (it's my seco... See more

Company replied

Rated 5 out of 5 stars

Student Beans has been a great experience. The verification process was simple and quick, and I was able to access real discounts right away without any hassle. The site is easy to navigate, and t... See more

Company replied

Rated 5 out of 5 stars

They take their responsibility seriously. It took me almost 18 days to get verified, mainly because I didn’t provide the correct documents at first. Once they explained exactly what was required, the... See more

Company replied


Company details

  1. Education & Training

Information provided by various external sources

Student discounts, offers & voucher codes. Sign up and discover the latest student All discount today


Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 65% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

I was trying to get a military discount…

I was trying to get a military discount for Huel and they use Student Beans. I created an account and uploaded my DD-214 but there was an error. I thought I'd try again with a different account but had the same error. I contacted their customer support, and all they told me is that I was banned for trying to use two accounts. I told them I don't want to use two accounts, I had errors trying to sign in, but they gave me a cookie cutter response about being banned. Needless to say, this has been a terrible experience for me.

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Joshua Torio was fantastic. I did not have a student ID card or email address and I have learning difficulties. Joshua provided me with an easy way to show proof of being a student during my assessment phase, between joining the second test and beyond. Joshua gave me clear, easy to understand instructions and I was never required to repeat myself and I never felt that he was not understanding me or dealing with what I had asked for. He personalised the customer service to meet my needs. I am truly grateful.

9 April 2026
Unprompted review
Rated 1 out of 5 stars

WARNING AVOID STUDENT BEANS! ID HARVESTERS!!!

WARNING AVOID STUDENT BEANS!

WEBSITE IS COINCIDENTALLY "BROKEN"

THEIR WEBSITE STATES YOU CAN REGISTER WITH A COLLEGE/UNI .EDU EMAIL FOR VERIFICATION - I DID THAT.

FOR SOME IDIOTIC REASON - THEY CLAIM THEIR WEBSITE DOESN’T RECOGNIZE "SOME" EDU EMAIL ADDRESSES - HOW RIDICULOUS CAN YOU GET - ALL EDU EMAILS END WITH EDU.… HOW CAN A SYSTEM THAT’S PROGRAMMED TO DETECT THEM POSSIBLY RECOGNIZE SOME AND NOT OTHERS… LOL…

LET’S JUST SAY, FOR ARGUMENTS SAKE THEY DEVELOPED A SYSTEM THAT DID ONLY DETECT SOME EDU ADDRESSES - HOW LONG WOULD IT TAKE A CODER TO FIX THAT ISSUE???? SECONDS!!!! - THAT’S HOW LONG.

BUT NO!!!!!! STUDENT BEANS - ONE OF THE LARGEST STUDENT ONLY WEBSITES OUT THERE - HAS AN IMPOSSIBLE-TO-FIX BUG IN THEIR SYSTEM -
WHERE "SOME” EDU EMAILS ARE UNRECOGNIZABLE AND THEY CANT GET ANYONE TO FIX IT.

HOW STUPID DO YOU THINK WE ARE STUDENT BEANS - OR HOW STUPID ARE YOU?

EVEN SO - I EMAILED THEM FROM MY .EDU EMAIL ADDRESS, ASKING THEM TO VALIDATE MY ACCOUNT - THEY SIMPLY SAID:

"WE RECOMMEND SKIPPING THE ACADEMIC EMAIL ADDRESS SECTION... AND SIMPLY SENDING US YOUR ID INSTEAD"

WHAT ABOUT THE FACT IVE JUST EMAILED YOU FROM MY EDU EMAIL ADDRESS STUDENT BEANS – AND YOU CAN SEE THAT????

ABSOLUTELY UNBELIEVABLE – WHAT IF I DONT WANT TO SEND MY ID DOCUMENTS TO A COMPANY ON THE INTERNET FOR NO REASON? WHY IF I WANT TO KEEP MY PRIVATE, PERSONAL ID DOCUMENTS PRIVATE?

WELL YOU CANT – BECAUSE STUDENT BEANS WANTS THEM!!!!

INSTEAD OF FIXING IT THIS “UNFIXABLE BUG” - THEY PUT UP A FULL HELP PAGE, WITH SCREENSHOTS, DEVOTED TO TELLING THEIR RIDICULOUS STORY. GOOGLE FOR IT, IT’S CALLED:

" Institution email address not recognised?"

WHY NOT JUST FIX THIS BUG STUDENT BEANS – ITS BEEN RESPONSIBLE FOR STUDENTS HAVING TO GIVE UP THEIR IDENTITY DOCUMENTS FOR YEARS!!!!

INSTEAD OF FIXING IT – THEY CREATE THAT PAGE – DEDICATED TO EXPLAINING IT AWAY!!!!

BUT THEY ALSO EXPECT US TO SEND OUR IDENTIFICATION DOCUMENTS EVEN AFTER WE HAVE REACHED OUT TO THEM FROM AN EDU EMAIL ADDRESS

THEY PERSON RECEIVING THE EMAIL STILL WILL NOT VALIDATE YOUR STUDENT ACCOUNT – AND STILL REQUESTS YOUR ID DOCUMENTS!!!!

TO SUMMARIZE:

AN INTENTIONALLY “BROKEN” WEBSITE THAT CANNOT RECOGNIZE “SOME” EDU EMAIL ADDRESSES

THEY HAVE NEVER, AND PROBABLY WILL NEVER, FIX THIS “BUG” – INSTEAD THEY PUT UP A HELP PAGE EXPLAINING IT AND TELLING YOU TO IGNORE IT… “CONTINUE AND SEND US YOUR ID”

EVEN AFTER YOU EMAIL THEIR STAFF, FROM YOUR EDU EMAIL, THEY STILL REFUSE TO VALIDATE YOUR ACCOUNT, AND STILL DEMAND YOUR ID… LOL!

THEY ARE CLEARLY SET UP TO HARVEST PEOPLES VALUABLE, PERSONAL, PRIVATE IDENTITY DOCUMENTS

THEY ONLY WANT TO HARVEST STUDENT IDENTIFICATION EN MASSE!

I WONDER IF THEY HAVE A CLAUSE IN THEIR T’S AND C’S WHICH SAYS THEY ARE ALLOWED TO SHARE OUR DOCUMENTS WITH “TRUSTED PARTNERS” – WHO MIGHT JUST HAPPEN TO PAY THEM MONEY TO BE THEIR “PARTNER”?

AVOID STUDENT BEANS AT ALL COSTS – IF THEIR SUPERINTELLIGENT SYSTEM CANNOT RECOGNIZE YOUR ID – AND THEY WILL NOT ACCEPT RECEIVING AN EMAIL DO NOT GIVE THEM YOUR ID!!!!

9 April 2026
Unprompted review
Rated 5 out of 5 stars

I LOVE Student Beans!

I LOVE Student Beans! To me, every little saving I make is a great help. I always check on the app if I can make a saving before buying something. Super easy to use and generate a code.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Super useful

Super useful. I have saved many times using Student Beans. There integration of the browser extension on PC is really good, it almost immediately offers discounts on eligible websites.

11 March 2026
Unprompted review
Student Beans logo

Reply from Student Beans

Thanks for choosing Student Beans. We love that our extension is giving you those discounts at lightning speed ⚡. Don't forget to check every time you shop!

Rated 5 out of 5 stars

Amazing!!

Amazing!!! Life saver for students!

11 March 2026
Unprompted review
Student Beans logo

Reply from Student Beans

Thanks for the 5* review and continuing to use Student Beans! 🕺

Rated 5 out of 5 stars

Good overall, issues signing up but customer support was great 👍🏻

Had a few issues signing up but Almira from the customer support was fantastic and sorted my issues. Very professional service. The app is free and there seems to be some good deals so I am very happy overall

28 February 2026
Unprompted review
Student Beans logo

Reply from Student Beans

Thank you for your feedback. We are sorry to hear you had issues but are thrilled you had a great experience with our support team! Almira is a valued member of the team and we are glad she was able to help assist you. Thanks for choosing Student Beans and enjoy shopping!

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