Love Jelly Roll. However, did not like the opening act 3 Mafia. Other than that overall really good. Love the American Family Insurance venue.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About StubHub U.S. and Canada
Written by the company
This profile is not for international StubHub domains, which is operated by StubHub International (a different company).
Contact info
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Total scam do not buy anything from them
Total scam. They sold me tickets to an improve twice the price and then refused to give back the price difference and I’m not even exaggerating
Stunhub to the rescue!
When I got notified by Ticketmaster that my 4 tickets were canceled, I felt lost. It seems the instructions that were given didn't work and keep taking me to the same page. I called Stubhub, and the person I spoke with was very kind and assured me i6 works receive my tickets. And I did. I appreciated their patience. It was a great show!
Tickets were transferred quickly and…
Tickets were transferred quickly and worked just as they should have.
Great concert would’ve helped in the…
Great concert would’ve helped in the beginning if it was explained that you needed a handicap bracelet to sit down
Chris Brown
Chris Brown. CHRIS BROWN. DID I SAY CHRIS BROWN!!!!!!!!!! THIS EXPERIENCE IS ONE I WILL NEVER FORGET!!!!!! IT WAS EVERYTHING AND MORE!!!!!! EVEN IF IT WAS 7PM FRIDAY AND 95 DEGREES!!!!!! AND USHER! BOW WOW! DA BABY!!!! ANTHONY HAMILTON WAS THERE TOO BUT WE DIDNT GET TO SEE HIS FACE, UGH! BUT WE WAS THERE FOR BREEZY AND HE DID NOT DISAPPOINT!!!!!!!! THE HARDEST PART WAS GETTING TO OUR SEATS.... EVERYTHING ELSE, PERFECT! EASY! AND IT WAS CHRIS!!!!! WE'D PROBABLY GO TO HELL FOR HIM!!!!!!!
Great experience with StubHub
Decided a week before a Phillies/Dodgers game that I wanted to go. StubHub had many good seats available and the pricing was very fair. This was my first experience with StubHub and the process and follow-up was first class.
Flswless process
From ease of ordering through to frequent updates and finally the delivery of the tickets, the entire process was as a customer would hope and expect, flawless.
The concerts were great but the parking…
The concerts were great but the parking pass was a waste. I was told there would be a 50-50 chance my car would be towed so I didn’t want to chance it so paid for parking some where else
The 2nd game
The 2nd game, Yankees vs. Dodgers on Saturday July 18th was canceled, but rescheduled for the next day. I didn’t get a refund, and had to sell my tickets for a fraction of what I paid. There was no StubHub guarantee.
Great experience will order again
Great experience will order again! Wonderful experience.
This was a birthday gift for my son
This was a birthday gift for my son. It was his 21st birthday!!! He said they were great seats for him and his best friend. Buying process was easy and quick.
StubHub/FIFA tickets
Tickets were through FIFA but I purchased these a year and a half prior to the game. Tickets were honored and we were able to go to the final game.
Horrific and Dishonest
Took my money just fine. Gave me the wrong tickets. Told me it wasn’t their fault and that it was my responsibility to resell them and refused to issue a refund for their negligence. Terrible customer service and completely dishonest company!
Excellent communication and service
Excellent communication and service. Peace of mind and security buying from such a reputable reseller especially for a significant value order like Tomorrowland comfort full madness pass
American Family Field is a beautiful…
American Family Field is a beautiful ball park. Everyone there was friendly. It has Go-Ahead Entry which makes it very convenient to enter the stadium. If you go there, hope for a Brewers home run so you can see Bernie the Brewer go down the slide.
It was easy to choose my tickets
It was easy to choose my tickets, based on the floor plan provided. It was also easy to purchase them and bring them up at the venue.
Got great seats for less than face value!
Got great seats for less than face value. Communication was pretty good throughout the process of actually getting the wristbands shipped to us before the concert.
Easy access app
Easy purchase
Easy purchase! Tickets delivered quickly! Great concert! Great communication from stub hub!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








