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StreamVia Reviews 6

•
TrustScore 4 out of 5

4.2

Internet Service Provider
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Company details

  1. Internet Service Provider
  2. Computer Accessories Store
  3. Software Company
  4. Telecommunications Service Provider

Written by the company

StreamVia have been providing VPN and Proxy services for almost 15 years. Specialising in niche UK Residential IP VPNs and UK 4G Mobile Proxies. We don't outsource our support, the same engineers that design, build and operate our platforms will respond to your queries, quickly and professionally.

Contact info

4.2

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

10/10 Customer Service

I can't fault this service. Easy to set up with my VPN router. Customer service is top notch, from diagnosing any issues with my ISP in Thailand to detecting faults in cables on the route back to UK. The team are always happy to help and go above and beyond. Highly recommend for remote workers.

26 February 2026
Unprompted review
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Reply from StreamVia

Hi Mike,

Thank you very much for your fantastic review - we truly appreciate it.

While many of our competitors are leaning heavily into AI chatbots, we prefer the ‘real person’ approach. We’re always happy to go the extra mile to keep things running smoothly.

Many thanks,

James

Rated 5 out of 5 stars

Streamvia VPN DNS

I got into a lot of problems with my new Starlink system in Spain which caused yet more problems with my Streamvia VPN.The boys at Streamvia had me up and running in no time and sorted the Starlink problems as well.An absolutely superb service for over 10 years ,absolutely faultless performance by them day and night.great help to me

10 January 2025
Unprompted review
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Reply from StreamVia

Hi there,

Thank you so much for your lovely message — and for being with us for over ten years. That really does mean a great deal to the team here :)

Kind regards,

James

Rated 5 out of 5 stars

Customer service was amazing

Customer service was amazing. Had an issue on my end of the configuration and James was extremely fast to respond, was good at helping me trouble shoot and right off the bat suggested fixing something that I wouldn't have thought or chatGPT did not suggest.

22 January 2025
Unprompted review
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Reply from StreamVia

Hi there,

We really appreciate you taking the time to share your experience.

Configuration issues can sometimes be surprisingly subtle, so it’s always satisfying when a simple adjustment does the trick. We’re just glad we could help you pinpoint it without too much back and forth.

Much obliged,

James

Rated 5 out of 5 stars

Best of the Best

I have been a hugely satisfied and grateful customer of Streamvia for five years or more. Like many others I used a number of VPN providers before alighting on SV after being directed there by my (then) satellite TV supplier. There are no words of praise too high for this customer-aware, exceptionally responsive company. Many is the time James has rescued me from inaccessibility - and once even managed to have me connected at Doha airport which, as those who have passed through this terminal will know, is a considerable achievement. I truly believe that only James could have solved my latest connectivity challenge in South East Asia. Without a doubt James - and, indeed the whole SV team - are the best of the best and, imho, so reasonably priced, it makes me feel guilty not paying more for their outstanding technology and service.

27 November 2024
Unprompted review
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Reply from StreamVia

Hi Charles,

Thank you so much for taking the time to write this - it genuinely means a great deal to all of us.

We’re just glad we could keep everything running smoothly for you, wherever in the world you happen to be.

We know there are plenty of providers out there, so your continued trust over the past (now) 10+ years is something we don’t take for granted.

Kind regards,

James

Rated 5 out of 5 stars

Been using these guys for years

Been using these guys for years - they're a small company, but the service and customer service I've received for the last 8-9 years is second to none. They put the big-boys to shame, many times over.

Well done StreamVia team, ignore the other review, keep going - it reads a little suspect to me anyway.

2 November 2022
Unprompted review
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Reply from StreamVia

Hey there,

Many thanks for taking the time to leave a review, much appreciated ;)

James

Rated 1 out of 5 stars

Don't use these people

Don't use these people. I tried to install their service on my iPad. It wasn't easy and their support people were very uncooperative. No phone or live chat to help. Their attitude was.. tough, you don't like it, go somewhere else.

30 October 2021
Unprompted review
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Reply from StreamVia

Hi Kerry,

Needless to say, our recollection is a little different from yours ;)

You demanded a telephone call; we explained that we do not provide telephone support. When you indicated that you would move to another provider, we offered to refund your most recent payment as a gesture of goodwill.

We appreciate that public reviews are part of doing business. That said, when readers look at a reviewer’s wider profile, they are naturally able to form their own conclusions. It becomes evident that you try to weaponise reviews when you don't get your way - by leaving 1-star reviews.

Interestingly, the review has prompted quite a few conversations with both new and long-standing customers, so it may not quite be having the effect you intended. ;)

Wish you all the best anyway.

James

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