Strawberrynet.com Reviews 26,595

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 86 reviews, reviewers had a great experience with this company. Customers frequently praise the wide selection of products, competitive pricing, and the overall ease of navigating the website. Many people appreciate the efficient ordering process and the prompt delivery service, often highlighting the comprehensive tracking provided. However, some customers experienced issues with their orders, including receiving leaked or expired products. A few people also noted difficulties with the website when using a mobile phone, and there were occasional reports of delayed shipments or issues with received items.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers appreciate the wide selection of high-quality... See more

Website

Users describe positive interactions with the website, highlighting its ease of use, clear design, and simple... See more

Order

Reviewers mention ambiguous feedback about order. Many customers praise the ease of ordering, great prices,... See more

Price

Consumers find price to be positive. Many reviewers praise the great prices, good discounts, and fair-priced... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Many customers praise the quick and free delivery,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Been ordering regularly for 15 years and have had good products and service almost every time. Loyalty discounts are nice on top of already good prices.

Rated 4 out of 5 stars

A very easy to use system. However, a bit harder to find the products online if using mobile phone. Great deal on 11/11.


Company details

  1. Skin Care Clinic
  2. Clothing Store
  3. Cosmetics Store
  4. Flavours, Fragrances and Aroma Supplier
  5. Hair Product Store
  6. Pharmacy
  7. Wellness Center

Written by the company

Strawberrynet.com is the leading shopping destination for beauty, carrying over 800 brands and 33,000 products at heavily discounted prices. Discover the best deals on the most diverse range of makeup, skincare, haircare, fragrances and home scents online with free worldwide shipping.


Contact info

4.1

Great

TrustScore 4 out of 5

27K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Did not receive order

I purchased an item from Strawberrynet via Cosmetify on 25/11. On 29/11 I had an update on the tracking to say that Yodel had my parcel. After 5 days of no update and once the expected delivery date had passed, I contacted Yodel to ask where my delivery was and was advised they had not received my parcel yet, despite the tracking saying they had it. I was advised to contact the seller which I did via Cosmetify. I was told to give the delivery another week to arrive, which I did. When it did not arrive, I again contacted Yodel who again advised me to go back to the seller as they still did not have my parcel. At this point it was over 3 weeks since I had paid for an item that I did not receive so I asked for a refund and since asking for a refund I can no longer log into my Cosmetify account so I am thinking they have blocked me. The item I paid for was £80.

25 November 2025
Unprompted review
Rated 1 out of 5 stars

There is an issue with the payment…

There is an issue with the payment process. The incorrect details are inputting and there is more than sufficient funds to cover the purchase but first whatever reason it is not accepting my payment

18 December 2025
Unprompted review
Rated 1 out of 5 stars

I spent over 7,700 NIS on SkinCeuticals products from StrawberryNet between May and August 2025. Several serums arrived oxidized and unusable, and a cream was manufactured in 2023 and close to expiry.

: Expired and oxidized products – very disappointing

I spent over 7,700 NIS on SkinCeuticals products from StrawberryNet between May and August 2025.
Several serums arrived oxidized and unusable, and a cream was manufactured in 2023 and close to expiry.
When I contacted customer service, they only offered me $20 compensation, which is unacceptable for premium skincare products.

This site sells old stock, and their customer service refuses proper refunds.
I will never purchase again, and I strongly warn others to be cautious before buying.

17 August 2025
Unprompted review
Rated 1 out of 5 stars

Scam alert

The parcel was supposed to arrive by 03.08 Today is 27.08 and I have received nothing. This is a total scam. Beware!

27 August 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look