Normal dealership frustrations. Thorough and pricey process, but some mixed quality. Tyre pressures taken from spot on to all over the place and car washed without due care and attending to drying off... See more
Company replied
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See what reviewers are saying
Porsche Wolverhampton sold me a car with a non genuine part on & are saying this isn’t possible. I wouldn’t know how to change the part and don’t have the tools !! Terrible customer service suggest... See more
we purchased our new 911 last week from Jase in sales, the whole process was a complete pleasure from start to finish, no pressure at all. We recommended Jase and Porsche Wolverhampton to a college of... See more
Excellent service and great value from Porsche Centre Wolverhampton. The car was prepared to an exceptionally high standard, and the whole experience was first class. A special thank you to Dave... See more
Company replied
Company details
- Car Dealer
- also in
- Car Inspection Station
- Car Manufacturer
- Car Repair and Maintenance
- Oil Change Service
- Used Car Dealer
Written by the company
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Contact info
Stafford Road, WV10 7ER, Wolverhampton, United Kingdom
- 01902 394010
4.4
Excellent
344 reviews
Asks customers to review
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All good thank you
25 March 2025
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Jem,
We appreciate your kind words and are glad you had a positive experience.
Customer Services
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Mark,
Thank you for your kind words.
We're happy to hear you had a positive experience.
Customer Services
Fantastic Customer Service
Been dealing with Jason Webb on the delivery of a brand new Porsche. He was polite and friendly from my first contact with him and kept me updated on the progression of the delivery date throughout. Jason answered all my questions and nothing was too much trouble. He even got back to me promptly when away on leave. He is obviously very passionate about what he does and puts the customer first. Very impressed
13 March 2025
Unprompted review
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Micki,
We are thrilled to hear about your positive experience with Jason.
We appreciate your recognition of his dedication to providing exceptional customer service, it is rewarding to know that he went above and beyond to ensure your satisfaction.
We are committed to providing our customers with the best possible experience, and we are grateful for your feedback.
Customer Services
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Andrew,
Thanks for taking the time to give us 5 stars.
Kind regards,
Customer Services
Genuinely helpful and pleasant
The staff are so lovely and helpful, such a pleasant experience.
28 February 2025
Reply from Stratstone - Porsche Centre Wolverhampton
Hi,
Thank you for your kind words.
We're delighted to hear you had a pleasant experience.
Customer Services
Just had a new car
Just had a new car, great staff, Dave helping with the spec, Mark in finance doing the deal.
Cannot fault the experience from start to finish.
Looking forward to my next one!
Andy M
5 March 2025
Unprompted review
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Andy,
We're thrilled to hear you had a positive experience with our staff, particularly Dave and Mark.
We strive to make every customer feel valued and appreciated, and we're glad we were able to exceed your expectations.
We look forward to welcoming you back in the future.
Customer Services
Friendly efficient staff from front of…
Friendly efficient staff from front of house all the way to delivery team
3 March 2025
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Phil,
Thank you for your kind review.
We are pleased to hear you had a positive experience with our staff.
Customer Services
Porsche service
Exceptional service once again at Porsche Wolverhampton Wolverhampton and in particular i was well looked after by Avril and Daisy
28 February 2025
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Mr Pugh,
We're thrilled to hear about your positive experience and that you were well looked after by Avril and Daisy.
We appreciate your business and look forward to seeing you again soon.
Customer Services
Reply from Stratstone - Porsche Centre Wolverhampton
Hello Mike,
We strive to provide excellent customer service and appreciate your kind words.
Customer Services
Get me what I paid for and not rip me…
Get me what I paid for and not rip me off !!!!
19 February 2025
Reply from Stratstone - Porsche Centre Wolverhampton
Hello Paul,
We're sorry to see that you haven't had a positive experience. If there is anything that we can assist you with, please get in touch with us at service.followup@stratstone.com.
Thank you,
Customer Services
Oil Service
Porsche Wolverhampton are always very welcoming and friendly. They always look after me and go the extra mile to make sure that everything goes well.
24 February 2025
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Paul,
We are delighted to hear that you have had such a positive experience with our team.
We strive to provide exceptional customer service and are thrilled that you have felt valued and well looked after.
Customer Services
Terrible job cleaning my car
17 February 2025
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Sukhjeevan,
We understand your disappointment with the cleaning service you received.
We strive to provide high-quality cleaning services and are sorry that your experience did not meet your expectations.
We value your feedback and will use it to improve our services.
Customer Services
Brilliant service.
Brilliant service.
Range to book car in due to whether failure. Dropped car in the same day. Finished by Monday and ready to collect, cleaned and fully charged.
Fantastic!
6 February 2025
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Dale,
We appreciate your kind words and are thrilled to hear about your positive experience.
We strive to provide excellent service and are glad we were able to assist you during a challenging situation.
Customer Services
Perfect Porsche
Being go here since it opened, fantastic showroom, and fabulous vehicles. But what really makes it special is the staff. The service team in particular are some of the best I’ve ever dealt with. It consistently focused on customer satisfaction and exceeding your expectations.
10 February 2025
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Michael,
Thank you for your kind words.
We are delighted to hear you are enjoying our showroom and vehicles.
We are proud of our service team and appreciate your recognition of their dedication to customer satisfaction.
Customer Services
Felt very welcomed by extremely…
Felt very welcomed by extremely friendly staff, overall very pleased
7 February 2025
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Ranbir,
Thank you for your kind words.
We're delighted to hear you had a positive experience.
Customer Services
Great customer service from hannah and…
Great customer service from hannah and Avril - superb team :)
29 January 2025
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Lloyd,
It's wonderful to know that you received such great customer service from both Hannah and Avril.
Customer Services
From Reception through to Sales and…
From Reception through to Sales and Service my experience all levels has been excellent.
very ones been first class and a tribute to your recruiting process.
20 January 2025
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Keith,
Thank you for your kind words.
We are delighted to hear that you had a positive experience at all levels.
We appreciate your feedback and will share it with our team.
Customer Services
Master Class
We attended a Master Class for our Macan S and your Jack was excellent with his explanation of each query we raised.
17 January 2025
Reply from Stratstone - Porsche Centre Wolverhampton
Hello David,
We're thrilled to hear you had such a positive experience with our Master Class.
We appreciate your kind words about Jack's expertise and dedication to providing clear and helpful answers.
Customer Services
I was looked after with care and…
I was looked after with care and consideration and kept informed of the process at all stages.
17 January 2025
Reply from Stratstone - Porsche Centre Wolverhampton
Hello Paul,
We're so glad to hear you had a positive experience.
Thank you for sharing your feedback.
Customer Services
Unclear and amateur service..
Unclear and amateur service... I had to chase everything.... Drove away in an uninsured hire car. No apologises. Used to be a good centre when it was new but lost it
10 January 2025
Reply from Stratstone - Porsche Centre Wolverhampton
Hi Philip,
We understand your frustration with your recent experience.
We strive to provide a seamless and professional service, and it's clear we fell short of your expectations.
We appreciate you bringing this to our attention and will use your feedback to improve our processes.
Customer Services
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