Stratstone - Porsche Centre Colchester Reviews 

175
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TrustScore 4.5 out of 5

4.5

Auto Way, Ipswich Road, CO49HA Colchester, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Excellent service from start to finish at the Colchester Porsche car dealers. Our salesman, James Waller was professional at all times. He went out of his way to ensure that we received the best exper... See more

Rated 5 out of 5 stars

Excellent service from start to finish at the Colchester Porsche car dealers. The staff are friendly and professional at all times. The staff go out of their way to ensure that you receive the best ex... See more

Rated 3 out of 5 stars

MoT for my car, first visit following purchase of 4 year old Porsche with Porsche dealer warranty (not purchased here). Had been noticing a "rattling" sound from engine, asked if someone would just l... See more

Rated 5 out of 5 stars

Had a totally amazing customer experience! Joe Mitchell was my service advisor and looked after me very well. My car was booked in to investigate a fault light / warning message… At the... See more

Company replied


Company details

  1. Car Dealer
  2. also in
  3. Car Inspection Station
  4. Car Manufacturer
  5. Car Repair and Maintenance
  6. Oil Change Service
  7. Used Car Dealer

Written by the company

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Contact info

  • Auto Way, Ipswich Road, CO49HA, Colchester, United Kingdom

  • 01206 598 209

4.5

Excellent

TrustScore 4.5 out of 5

175 reviews

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4.5

All reviews

(175)

4,543 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I needed to set up the tracker on my…

I needed to set up the tracker on my car but hadn’t used the my Porsche app for sometime so was having difficulty.I spoke to Ian Burrows who was extremely patient with me and most helpful.We cancelled the tracker on my current car and he set up the new one for me.Not being too tech savvy it was a great help to have such efficient assistance

11 June 2026
Unprompted review
Stratstone - Porsche Centre Colchester logo

Reply from Stratstone - Porsche Centre Colchester

Hi Eddy,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Ian at Dealership
Have a lovely day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Extended my manufacture warranty

Extended my manufacture warranty. Process was quick and easy. Service team especially Isabella were excellent.

17 June 2026
Stratstone - Porsche Centre Colchester logo

Reply from Stratstone - Porsche Centre Colchester

Hi Lee,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Isabella at Dealership
Have a lovely day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Service

Simple, easy and reliable

16 June 2026
Stratstone - Porsche Centre Colchester logo

Reply from Stratstone - Porsche Centre Colchester

Hello Paul,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Very professional.

Very professional.
Kevin went out of his way to re-schedule visits and courtesy car when a second car broke down during service of a first one. All arranged within minutes. I will keep going back here.

15 June 2026
Stratstone - Porsche Centre Colchester logo

Reply from Stratstone - Porsche Centre Colchester

Hello Tom,
Kevin will appreciate you leaving this a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Fantastic communication and customer…

Fantastic communication and customer service from the team, particularly Heather and Kevin.

10 June 2026
Stratstone - Porsche Centre Colchester logo

Reply from Stratstone - Porsche Centre Colchester

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

All good as usual

All good as usual
Thanks

10 June 2026
Stratstone - Porsche Centre Colchester logo

Reply from Stratstone - Porsche Centre Colchester

Hello Peter,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Colchester Customer Services

Rated 5 out of 5 stars

The Team at Porsche Colchester are…

The Team at Porsche Colchester are exceptional and I wouldn’t be happy sending my car anywhere else.

6 January 2026
Stratstone - Porsche Centre Colchester logo

Reply from Stratstone - Porsche Centre Colchester

Hello Toby,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Efficient and well priced service.

Service completed efficiently and looked after well whilst having to wait whilst it was done. Well priced thanks to long standing loyalty earned by consistently high standards.

27 May 2026
Stratstone - Porsche Centre Colchester logo

Reply from Stratstone - Porsche Centre Colchester

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Porsche Centre Colchester Customer Services

Rated 5 out of 5 stars

Customer service

Treating customers as, customers. The staff are genuinely nice people. That matters a lot to us. But I suppose that goes hand in hand with quality of the Porsche brand

15 May 2026
Stratstone - Porsche Centre Colchester logo

Reply from Stratstone - Porsche Centre Colchester

Hello Steve,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Great Customer Service for a Great…

Great Customer Service for a Great Product

20 May 2026
Stratstone - Porsche Centre Colchester logo

Reply from Stratstone - Porsche Centre Colchester

Hello Anon.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Porsche Centre Colchester Customer Services

Rated 5 out of 5 stars

team lead by Heather M kept me informed…

team lead by Heather M kept me informed at all times and even gave me a little discount. Thank you

23 April 2026
Stratstone - Porsche Centre Colchester logo

Reply from Stratstone - Porsche Centre Colchester

Hello Darren.
Heather will appreciate you leaving this a review - thank you!
Have a nice day!
Porsche Centre Colchester Customer Services

Rated 5 out of 5 stars

Best service at Porsche

Ask for Joe Mitchell in the service department and you will get someone who delivers 5* Service from start to finish.

Couldn’t recommend the service any more - thanks Joe for making it such a good experience.

14 May 2026
Unprompted review
Stratstone - Porsche Centre Colchester logo

Reply from Stratstone - Porsche Centre Colchester

Hi David.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Joe at Dealership.
Have a lovely day!
Porsche Centre Colchester Customer Services

Rated 4 out of 5 stars

Fantastic communication

Fantastic communication

19 May 2026
Stratstone - Porsche Centre Colchester logo

Reply from Stratstone - Porsche Centre Colchester

Hello Mark.
Thank you for your review. We'd love to understand what would have made it a five-star experience so we can continue developing our service. Please don't hesitate to reach out directly if we can assist further.
Porsche Centre Colchester Customer Services

Rated 5 out of 5 stars

From the time I bought the car

From the time I bought the car
I have experienced nothing but the best
The very fact that I would prefer to buy the next one should say it all
Hopefully another Maccan S is available

10 July 2025
Stratstone - Porsche Centre Colchester logo

Reply from Stratstone - Porsche Centre Colchester

Hello Ratneswaran.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Porsche Centre Colchester Customer Services

Rated 5 out of 5 stars

Great service and fault finding

Great service and fault finding, and a lovely courtesy car for the day too.

5 May 2026
Stratstone - Porsche Centre Colchester logo

Reply from Stratstone - Porsche Centre Colchester

Hello David.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Porsche Centre Colchester Customer Services

Rated 5 out of 5 stars

Looked after well by Joe

Looked after well by Joe, all sorted with good comms throughout

8 May 2026
Stratstone - Porsche Centre Colchester logo

Reply from Stratstone - Porsche Centre Colchester

Hi Nigel,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Joe at Dealership.
Have a lovely day!
Porsche Centre Colchester Customer Services

Rated 5 out of 5 stars

Everything from booking to collection…

Everything from booking to collection was excellent and could not have been bettered

27 April 2026
Stratstone - Porsche Centre Colchester logo

Reply from Stratstone - Porsche Centre Colchester

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Porsche Centre Colchester Customer Services

Rated 2 out of 5 stars

My service

the car was delivered in a covered trailer and returned in the same at my expense. The car was imaculate when it left and delivered back covered in dew dust and several layes of dust at that and bird poo

1 May 2026
Stratstone - Porsche Centre Colchester logo

Reply from Stratstone - Porsche Centre Colchester

Hi,

Thanks for sharing your feedback on your experience with Stratstone Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.

Stratstone Brand Customer Services

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