Polite helpful service as always. We changed OPC to Cambridge as the service and booking availability was better than former OPC. Car returned looking clean and smart. All service items done and visua... See more
Company replied
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See what reviewers are saying
Service was excellent overall and I am happy with the work carried out. The team clearly take pride in what they do. My only minor observation is that communication could be a touch more responsiv... See more
Company replied
Happy to do the work I was paying for (interim oil service) but the whole reason it was booked in; to replace a microswitch in the drivers door, wasn't investigated fully and not dealt with. With no... See more
Company replied
They did not call me for any update. I called for checking the day after and over the phone I was told that the car will be ready by the end of the day. After 15 mins someone else called and told car... See more
Company replied
Company details
- Car Dealer
- Car Inspection Station
- Car Manufacturer
- Car Repair and Maintenance
- Oil Change Service
- Used Car Dealer
Written by the company
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, including: Aston Martin, BMW, BYD, Ferrari, Jaguar, Land Rover, Mercedes-Benz, MINI, Porsche and smart. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Contact info
High Street, CB227QD, Harston, England, United Kingdom
- 01223 081 183
4.4
Excellent
174 reviews
Asks customers to review
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They did not call me for any update
They did not call me for any update. I called for checking the day after and over the phone I was told that the car will be ready by the end of the day. After 15 mins someone else called and told car is ready for collection!!!!
26 August 2026
Reply from Stratstone - Porsche Centre Cambridge
Hi,
I am sorry to hear of your experience
It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.
We will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Stratstone Brand Customer Services
Very poo customer service
Incorrect details for the service, slow and lack of communication, in fact I had to do the chasing and made to wait at the garage for service department to receive and give my car
29 August 2026
Reply from Stratstone - Porsche Centre Cambridge
Hi John,
Thank you for taking the time to rate the experience you have had with Stratstone Brand . Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience to our customer service team at stratstonecustomercare@stratstone.com who will be happy to investigate your concerns.
Once again, we would like to thank you for taking the time to leave this review. Your support to Lithia is much appreciated.
Stratstone Brand Customer Services
Reply from Stratstone - Porsche Centre Cambridge
Hello Corin,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Excellent customer service
Excellent customer service, Porsche Cambridge runs like a Swiss watch.
Service is excellent,
Communication is excellent,
Hospitality is excellent
26 August 2026
Reply from Stratstone - Porsche Centre Cambridge
Hello Stephen,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Porsche Centre Cambridge Customer Services
Reply from Stratstone - Porsche Centre Cambridge
Hello Les,
Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.
We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at stratstonecustomercare@stratstone.com.
This will enable us to address any areas of concern and ensure a better experience for you and others.
Thank you once again for taking the time to review us.
Porsche Centre Cambridge Customer Services
Reply from Stratstone - Porsche Centre Cambridge
Hello Peter,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
The people in this dealership are easy…
The people in this dealership are easy to deal with and very professional.
I drive 2 hours to get there for this reason alone.
20 August 2026
Reply from Stratstone - Porsche Centre Cambridge
Hello,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services
Porsche satisfactory experience
A very relaxed atmosphere and all the information
regarding my vehicle well explained to me.
11 August 2026
Reply from Stratstone - Porsche Centre Cambridge
Hello Edualdo,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Reply from Stratstone - Porsche Centre Cambridge
Hello,
A big thank you for leaving us a review!
Have a lovely day!
Stratstone Brand Customer Services
Reply from Stratstone - Porsche Centre Cambridge
Hello Jocelyn,
A big thank you for leaving us a 5* review!
Have a lovely day!
Stratstone Brand Customer Services
Impossible to get through over the…
Impossible to get through over the phone.
Massively over priced tyres
3 August 2026
Reply from Stratstone - Porsche Centre Cambridge
Hi Sofia,
Thanks for sharing your feedback on your experience with Porsche Centre Cambridge. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Porsche Centre Cambridge Customer Services
Reply from Stratstone - Porsche Centre Cambridge
Hi,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Harriet at Dealership
Have a lovely day!
Porsche Centre Cambridge Customer Services
I rang the dealership because i noticed…
I rang the dealership because i noticed from the service book it appeared my Cayenne needed a service and i was four months late……….. I Rand through to service and because of the high turnover in the service team, they had no idea who i was, couldn’t find me in the system, and when they did my car was still in the old owners name. More than that i was informed my car did indeed need a service, I hadn’t been told by email because the car was in the wrong name………..and that service the car needed was a 6 year service costing 1200 pounds……… I almost booked it in and would have paid until I couldn’t believe it did need a service. I rang sales and within 5 mins i was informed it had indeed had a service before i bought the car and it isn’t due another until October 2027………… I almost booked it in and would have paid for a service not needed…….. Thank goodness for the brilliant sales team.
30 July 2026
Reply from Stratstone - Porsche Centre Cambridge
Good Morning/Afternoon, Mark
Thank you for your feedback.
We are sorry that our service did not meet with your expectations, and we appreciate you bringing this matter to our attention.
To help us improve our service to our customers, please could you provide further details about your experience to our Customer Services team via stratstonecustomercare@stratstone.com
Thank you
Stratstone Brand – Customer Services
Helpful and polite but slow service
All very polite , helpful staff - but a job I told would only take a few minutes to do , took nearly 90 minutes
31 July 2026
Reply from Stratstone - Porsche Centre Cambridge
Good Morning/Afternoon
Thank you for taking the time to leave us a review.
We appreciate your feedback and are pleased that aspects of your experience met with your expectations.
To better understand your perspective and understand the ways in which we can improve, we welcome you to contact our Customer Services team via stratstonecustomercare@stratstone.com
Thank you
Stratstone Brand – Customer Services
After sales service in need of…
After sales service in need of improvement - simply having someone answer a phone would be a start.
28 July 2026
Reply from Stratstone - Porsche Centre Cambridge
Hi,
Thank you for taking the time to share your feedback.
We are sorry to hear that you have not been contacted.
Please email our Customer Services team via stratstonecustomercare@stratstone.com and we will ensure that contact is made with you.
We apologise for any frustration caused to you in the meantime.
Thank you
Porsche Centre Cambridge – Customer Services
Great service from the team at Porsche…
Great service from the team at Porsche Cambridge, as always. Can't do enough to help you and always go the extra mile to resolve any issues.
17 July 2026
Reply from Stratstone - Porsche Centre Cambridge
Hello Pas,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
Good communication
6 July 2026
Reply from Stratstone - Porsche Centre Cambridge
Hello Mike,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Cambridge Customer Services
Cambridge Porsche excel at excellence
Cambridge Porsche excel at excellence. All the teams compliment each other, front of house, service and sales.
1 July 2026
Reply from Stratstone - Porsche Centre Cambridge
Hello Johnt,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Porsche Centre Cambridge Customer Services
Reply from Stratstone - Porsche Centre Cambridge
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Porsche Centre Cambridge Customer Services
Excellent customer service as always
Excellent customer service as always, there’s no dealership like it
26 June 2026
Reply from Stratstone - Porsche Centre Cambridge
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Cambridge Customer Services
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