There's something about Jamie. Jamie Maslin that is! We've just bought our first all electric Mini Cooper SE Sport from Stratstone Mini Hull and couldn't be happier with the service we've rece... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Simply the best. We recently collected a New Mini from Sarah Dilkes - what a superstar, superb product knowledge and absolutely no ‘hard sell’ whatsoever. Plus as this was a factory order Sarah remain... See more
Company replied
I just bought a black Mini from Josh and honestly—he is AMAZING. The car was perfect… until I scuffed the alloys on day two (entirely my fault, and I’m still annoyed at myself!). From the moment I... See more
Company replied
Tried to twice to get a quote using their website box, but without success. Got a reply apologising and their head of Servicing then assured me that someone would contact me on the following Monday... See more
Company replied
Company details
- Car Dealer
- Car Inspection Station
- Car Manufacturer
- Car Repair and Maintenance
- Oil Change Service
- Used Car Dealer
Written by the company
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Contact info
Citadel Way, HU9 1TQ, Hull, United Kingdom
- 01482 605555
4.4
Excellent
53 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Mini cooper s.
We bought a mini cooper s 5 door from Stratstone mini Hull last week and was looked after by Sarah who was absolutely brilliant from start to finish. Thank you Sarah. 😊
7 October 2022
Unprompted review
Reply from Stratstone - MINI Hull
Hi John,
Thank you very much for 5* review!
We value your feedback and take pride in providing the best possible customer service!
Thanks again!
Customer Services
We were very impressed with Joshua Meehan, Sales Specialist, Stratstone Hull who was very professional, accommodating, patient, thorough and informative throughout our purchasing right up to vehicle c
We felt very well looked after and our requirements listened to by the staff at Stratstone Mini Hull throughout the whole experience of spec'ing and purchasing our new Mini Electric. We are very impressed and happy with it.
1 September 2022
Reply from Stratstone - MINI Hull
Hi Maria,
Thank you so much for your great review!
Your review is very important to us, as our goal is to deliver an outstanding customer experience.
Best wishes,
Customer Services
A pleasure to purchase from Sarah and…
A pleasure to purchase from Sarah and your Company.
Perfect from first telehone call to collection. I thoroughly recommend anybody interested in purchasing a MINI to visit Sarah at MINI Hull.
11 September 2022
Reply from Stratstone - MINI Hull
Hello Paul,
Many thanks for taking the time to provide us with this review.
We love to see such great feedback!
Customer Services
Reply from Stratstone - MINI Hull
Hi Andrew,
Thank you for your positive review.
We're always happy to help!
Have a great day!
Customer Services
Excellent MINI Head of Sales, Hull, Steve D
Steve D ,MINI Head of Sales, Hull is not only an excellent communicator but can address any issue swiftly with confidence in a very reassuring, honest manner. It was a pleasure doing business with him again. Hope others would learn from him.Best Wishes.
2 June 2022
Reply from Stratstone - MINI Hull
Hello,
Thank you so much for reviewing your recent experience with the MINI branch in Hull.
It’s great to hear you’ve had a positive experience.
Take care,
Customer Services
I have very good buying experience with…
I have very good buying experience with Strastone, especially the sales part. Really helpful and finding us the best option. From Lisa
31 May 2022
Reply from Stratstone - MINI Hull
Hi Ngan,
Thank you for taking the time to leave us this positive review!
It’s lovely to see you had a great experience with us!
Customer Services
Stratstone made it easy for us
Stratstone did a good job with our recent vehicle purchase. Their communication was exellent and everything was as it should be. Currently, you have to move fast to secure good quality second hand vehicles at a fair price. Stratstone made that possible for us even though we live 250 miles away. Sarah was very helpful and guided us through the process.
30 May 2022
Reply from Stratstone - MINI Hull
Hello Chris,
A huge thanks for taking the time to rate your recent experience with us.
The leadership team love to see such great feedback!
Have a nice day.
Customer Services
Excellent customer service
Excellent customer service , very attentive . Would definitely use Stratstone Mini again when purchasing my 7th Mini !
Steve was great and I love my new car .
30 May 2022
Reply from Stratstone - MINI Hull
Hi Emma,
Thank you for reviewing us!
We appreciate you taking the time to do this, and hope you have a great day!
Customer Services
Craig was great when taking details of…
Craig was great when taking details of a new car to order and when when this proved impossible he found several cars for me to look at. When I decided which car I wanted he took me through the various controls etc. He kept in touch with me throughout and waved me off and the end of the process.
The only disappointing aspect of my purchase was totally beyond Craig’s. I was hoping to pick up my new car from the newMINI showroom. Not to worry, maybe next time.
Barbara
25 May 2022
Reply from Stratstone - MINI Hull
Hi Barbara,
We love receiving positive feedback and we appreciate your positive review of your recent visit to the MIN branch in Hull.
We hope you'll consider us again in the future with your automotive needs!
Customer Services
2nd purchase recently no issues
15 May 2022
Reply from Stratstone - MINI Hull
Hi Mark,
A big thank you for leaving us a 5* review!
Have a lovely day!
Customer Services
Thank you to Sarah for her time and patience
19 April 2022
Reply from Stratstone - MINI Hull
Hi Caroline,
Thanks for the fabulous review!
Kindest regards,
Customer Services
Good experience as usual
17 March 2022
Reply from Stratstone - MINI Hull
Hi Janice,
Thank you for such a positive review.
Have a wonderful day!
Customer Services
Sarah has been so friendly and helpful
Sarah has been so friendly and helpful, it made the process of buying a car such a good experience.
Thank you!
3 February 2022
Reply from Stratstone - MINI Hull
Hi Amy,
Thank you for the positive review!
I will be sure to share it with the team here at the MINI branch in Hull.
Take care!
Customer Services
Craig was really really helpful
Craig was really really helpful. I would recommend anybody to go to him as he made the car purchase really easy and understandable. It was a very pleasant experience from start to finish. The car is lovely and the part exchange process was fair and simple.
2 January 2022
Reply from Stratstone - MINI Hull
Hi,
Thank you very much for taking the time to leave us this positive review!
Our aim is to deliver a positive customer service.
Have a great week!
Customer Services
Great staff
Great staff, wonderful service, nothing was a problem and we love our new mini
2 December 2021
Reply from Stratstone - MINI Hull
Hi,
Thank you for your positive review.
We're always happy to help!
Have a great day!
Customer Services
Reply from Stratstone - MINI Hull
Hello Alice,
Thank you for taking the time to review us.
You have really made our day!
Customer Services
Fab❤️
I could not fault the service I received at Stratstone Hull, I relayed the specifications I required for my new vehicle, and received the best choices and advice. I absolutely love ❤️ my new Mini, it’s Amazing, best experience and drove out with the best car , Thankyou Mr Steve Birks of Stratstone Hull couldn’t of done it without your expertise, Regards
30 November 2021
Reply from Stratstone - MINI Hull
Hi,
A huge thanks for taking the time to rate your recent experience with us.
The leadership team love to see such great feedback!
Have a nice day.
Customer Services
Helpful made you feel like a valued…
Helpful made you feel like a valued customer nothing was too much trouble
27 November 2021
Reply from Stratstone - MINI Hull
Hi Daphne,
Thank you so much for leaving us this great review.
Have a lovely day!
Customer Services
Great service
Great service from Craig at Mini Hull.
I would definitely recommend this business.
25 November 2021
Reply from Stratstone - MINI Hull
Hi Dawn,
We appreciate you taking the time to review us!
I am very pleased everything was handled to your satisfaction!
Enjoy your day!
Customer Services
Excellent service from Sarah a…
Excellent service from Sarah a thoroughly enjoyable experience in purchasing my first mini.
25 November 2021
Reply from Stratstone - MINI Hull
Hi David,
Thank you so much for the review.
We're thrilled that you had such a positive experience!
We hope that you'll consider us again in the future.
Customer Services
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.