The Stow Brothers - Walthamstow Reviews 

121
TrustScore 4.5 out of 5

4.7

236 Hoe Street, E17 3AY London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Thank you Ellie Smith & her colleagues at StowBrothers for the excellent care for, and management of, my property for the last three years. I was thousands of kms overseas and really grateful that I c... See more

Rated 5 out of 5 stars

We had a great experience letting our beloved family home through the Stow Brothers. Sotiria, Ryan and Dhurata were very helpful, guiding us through all the steps we needed to complete, and were alway... See more

Rated 5 out of 5 stars

They are responsive to our concerns and maintenance issues. A million thanks to Ellie Smith for always being so helpful. She would send an email or give us a call just to check if everything is okay i... See more

Rated 5 out of 5 stars

My partner and I just moved house - the Stow Brothers team were amazing! A particular shoutout to Ryan Goullée and Sophie Ismail who were consistently friendly and helpful. Thanks so much- keep up the... See more


Company details

  1. Real Estate Agents
  2. Real Estate Agency

Written by the company

“We keep things authentic. We act on our promises and make sure our clients are kept informed every step of the way.” We’ve grown up around East London, as a business and as people. This is a place packed with colour and character, constantly evolving and always full of surprises (good ones, that is). We keep our ears to the ground, so we are tuned in to property trends and know exactly what’s happening in our neighbourhoods.


Contact info

  • 236 Hoe Street, E17 3AY, London, United Kingdom

  • 02033979797

4.7

Excellent

TrustScore 4.5 out of 5

121 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(121)

251 reviews in the last 12 months

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Rated 5 out of 5 stars

Anita has always very helpful whenever…

Anita has always very helpful whenever we have had a problem or concern she has always solved it very promptly and success. She is an asset to your company. She has been managing our properties for years now. We are very happy with her service.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Guy from Stow Brothers was incredibly…

Guy from Stow Brothers was incredibly helpful in trying to accommodate our viewing times. It was a delight to be able to speak to. such personable, efficient, friendly and courteous person. He had never met us, this was our first encounter and I cannot speak highly enough about the service he gave us. Thank you Guy you have restored my faith Estate Agents. Hopefully we will one day find a property in Walthamstow. Jo & Charlotte Harpur

20 November 2025
Unprompted review
Rated 5 out of 5 stars

Bad experience turned positive

My initial experience wasn't great - the flat I was moving into had not been cleaned beforehand. However, my property Manager Anita Datta was extremely understanding and did what she could to rectify the issue. Thought my year at the property, any issues I raised was swiftly dealt with (even with a non responsive landlord). Anita would also frequently check in to make sure I was happy. She really turned what was a bad experience into a positive one. Thank you Anita!

11 November 2024
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

If I could leave 0 I would!

I’m extremely disappointed and frustrated with my experience with this landlord and agency. After moving out, they are trying to take over half of my deposit for completely unfair reasons.

I called the agency and arranged for someone to collect the keys and take over the property. If they failed to send anyone on that day, that’s not my responsibility, and I shouldn’t be charged £394.52 because of their mistake.

We moved out on 24 September, and we have witnesses and neighbours who saw us cleaning the property thoroughly and leaving it in good condition. We even spent over a week cleaning and repainting the walls ourselves. The landlord claims the property wasn’t clean and is charging a cleaning fee, yet our neighbours have cameras and can confirm that no one ever came to clean, only to remove some items from the garden.

This feels like a blatant attempt to take advantage of tenants, and I find it completely unacceptable. We’ve asked for invoices to prove the charges, but none have been provided.

It’s been an exhausting and unfair experience, and I would strongly warn others to be careful before renting from them.

29 October 2025
Unprompted review
The Stow Brothers  - Walthamstow logo

Reply from The Stow Brothers - Walthamstow

We are very sorry to hear about your experience and that you are disappointed with how your deposit has been handled. This certainly is not the outcome we want for any of our tenants.

We understand how important it is for the deposit process to feel fair and transparent. Please be assured that all proposed deductions are made in line with the landlord’s instructions and within the tenancy deposit protection guidelines.

We would really like the opportunity to review your case. Could you please give us on 0203 325 7228 as we have been unable to reach you or email propertymanagement@stowbrothers.com with a convenient time for us to call you and we will make sure a member of our management team contacts you directly to discuss this further.

Thank you for bringing this to our attention — we genuinely want to help resolve the matter.

Rated 5 out of 5 stars

Highly recommend

Sotiria has been wonderful to deal with throughout the tenancy process. She was always helpful, clear, and quick to respond, which made everything feel smooth and stress-free after our offer was agreed. I really appreciated how efficient and friendly she was — it made the whole experience much easier.

29 October 2025
Unprompted review
Rated 4 out of 5 stars

Sales progression

At the third time of trying, finally got the sale over the line. Stow Brothers did what they should do with regard to finding buyers and securing the best price. The sales progression system is not one that I generally like i.e. where the transaction is passed from the office to the backroom, regardless of agent. The manager Claudia D took over the case after my initial dissatisfaction and from then on, I received excellent service.

9 October 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Service – Highly Recommend Ryan Ndala and Stow Brothers

We would like to express our sincere thanks to Ryan Ndala for his outstanding professionalism and support in helping us let our property.
From the very beginning, Ryan demonstrated a high level of knowledge, attention to detail, and excellent communication. He provided clear, timely advice at every stage of the process and ensured we were kept well-informed throughout. Most impressively, he secured a suitable tenant within just 3 working days, a result that far exceeded our expectations!
Ryan's commitment, transparency, and efficiency made what can often be a stressful process feel seamless and well-managed. His personable yet professional approach gave us full confidence in his recommendations and decisions.
We would not hesitate to highly recommend Ryan individually, as well as the entire team at The Stow Brothers, for anyone looking to let or sell a property. This is not the first time we’ve used their services, and each experience has been marked by consistent professionalism, excellent customer care, and fantastic results.
Thank you once again, Ryan and The Stow Brothers, your continued support is genuinely appreciated!
Gary and Gillian

9 October 2025
Unprompted review
Rated 4 out of 5 stars

Ryan and Sotiria

Ryan and Sotiria, not to mention all of my interactions with Stow Brothers has been nothing less than reassuring, professional and friendly . They have been great at letting and managing my property.

26 September 2025
Unprompted review
Rated 5 out of 5 stars

The Stow Brothers Experience

After having my offer accepted the Stow Brothers’ team, especially Mia Francis (Sales Progresser) were very, very supportive and pro-active getting the sale to exchange of contract and completion, swiftly and efficiently dealing with any issue that arose. Thank you so much.

11 September 2025
Unprompted review
Rated 5 out of 5 stars

Smooth experience

We had a great experience with The Stow Brothers. Their team, especially Claudia, Kim & Will, who were all professional attentive and dedicated to helping my partner and I find a home right for us. They communicated clearly and promptly, which made the whole process stress free. Highly recommend thier services!

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Stow Brothers are fantastic

Stow Brothers are really fantastic. I previously sold my house through them and they did a brilliant job, and now I'm letting a property through them. The photos and listing were great and tenants were quickly found, and Elisa and Rhea have taken care of everything from start to finish despite many challenges, and have always been so thoughtful and polite.

12 August 2025
Unprompted review

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