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Store First Self Storage - Wakefield Reviews 18

TrustScore 4.5 out of 5

4.6

Store First Wakefield, Freeway Park, WF10 5QH Wakefield, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Polite, and helpful staff. Easy booking in procedure, good price & very flexible. The units are clean and secured with a sturdy padlock for peace of mind. The security is excellent, screens monitor... See more

Company replied

Rated 5 out of 5 stars

Very quick response to my initial enquiry. I needed to get a unit organised quickly and acheived this the following morning. Neil was professional and friendly. A very simple fuss free process.

Company replied

Rated 5 out of 5 stars

Knowledgeable, helpful and friendly. Great customer service from first enquiry to moving day. Clean unit. Highly recommend the pick up service. Team are always happy to help.

Company replied

Rated 4 out of 5 stars

Clear communication between colleagues. On renting an additional unit everyone was aware of my requirements . Refreshing to see as dealing with most organisations seems to require telling each person... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Storage Facility

About Store First Self Storage - Wakefield

Written by the company

At Store First, we believe in offering the best value self storage units, which is why we include a free collection service, flexible contracts, and an exclusive 50% discount for the first 12 weeks. Our facilities also provide free Wi-Fi, kitchen areas, boardroom access, and parking, making storage more convenient than ever.

Store First is the UK’s number one choice for self storage units, offering individuals and businesses a secure, modern, and cost-effective storage solution. Whether you’re moving house, renovating, or need extra space for your business, we provide clean, spacious, and easily accessible storage units in a variety of sizes to suit your needs.

Unlike outdated lock-ups and garage spaces, our purpose-built self storage centres are designed for convenience and security. We offer secure 24-hour access, CCTV monitoring, alarms, and fob-entry systems, ensuring your belongings are safe at all times. Plus, every unit comes with a free heavy-duty padlock for added security.

Our friendly, knowledgeable teams are on hand to provide exceptional customer service, and with locations across the UK, Store First delivers hassle-free, all-inclusive self storage tailored to your needs.


Contact info

  • Store First Wakefield, Freeway Park, WF10 5QH, Wakefield, England, United Kingdom

  • 01924 846 464

4.6

Excellent

TrustScore 4.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Always Helpful

Always quick to respond to any queries and very helpful.

4 June 2026
Store First Self Storage - Wakefield logo

Reply from Store First Self Storage - Wakefield

Thanks for the 5 stars for our Wakefield storage - we're glad to hear the team have been able to help with your storage needs!

Rated 5 out of 5 stars

From my first enquiry all staff that…

From my first enquiry all staff that have been really helpful.

5 June 2026
Store First Self Storage - Wakefield logo

Reply from Store First Self Storage - Wakefield

Thank you for the great review for our Wakefield storage. We're glad the team have been able to help with your storage needs - thanks again for choosing us!

Rated 5 out of 5 stars

Very helpful friendly and gave me all…

Very helpful friendly and gave me all the information needed definitely recommend

12 May 2026
Store First Self Storage - Wakefield logo

Reply from Store First Self Storage - Wakefield

Thank you so much for the recommendation! We’re delighted to hear that our Wakefield team provided the friendly service and clear information you needed. Thanks again for choosing Store First!

Rated 5 out of 5 stars

Very quick response to my initial…

Very quick response to my initial enquiry. I needed to get a unit organised quickly and acheived this the following morning.
Neil was professional and friendly.
A very simple fuss free process.

7 May 2026
Store First Self Storage - Wakefield logo

Reply from Store First Self Storage - Wakefield

Response:
Thank you for your fantastic review and 5 stars for our Wakefield store! We’re so glad we could help you organise your unit quickly and efficiently—it’s what we aim for. Neil will be thrilled to hear he made the process smooth and stress-free for you. We truly appreciate your feedback, thanks again for choosing us!

Rated 5 out of 5 stars

Downsizing my unit to suit my needs

Changed unit to suit my needs all done very easily in the same day with very minimal fuss and helpful staff

24 April 2026
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Reply from Store First Self Storage - Wakefield

Thank you for sharing your experience! It’s great to hear that the team at Wakefield made the process of downsizing your unit so smooth and hassle-free. Your feedback about their helpfulness and efficiency really highlights their commitment to customer service. We appreciate you taking the time to leave a review!

Rated 5 out of 5 stars

Very prompt service value for money

Very prompt service value for money

18 March 2026
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Reply from Store First Self Storage - Wakefield

Thanks for the great review for our Wakefield storage. It's good to know you've received prompt service and have found us to be good value for money. Thanks again for choosing Store First!

Rated 5 out of 5 stars

Store First - Impressed with everything

Polite, and helpful staff. Easy booking in procedure, good price & very flexible.
The units are clean and secured with a sturdy padlock for peace of mind. The security is excellent, screens monitored by reception.
Should be marketed as Castleford, not Wakefield. The Freeway Park is 10 mins drive from Castleford town centre, so very convenient for me in LS25 East Leeds - Kippax, Allerton Bywater, Garforth. Plenty of parking.

20 April 2026
Store First Self Storage - Wakefield logo

Reply from Store First Self Storage - Wakefield

Thank you for the great review for our Wakefield store! We’re so pleased to hear you’ve been impressed with everything, from the helpful team and smooth booking process to the cleanliness and security of the site. It’s great to know the location and parking work well for you too.

Rated 5 out of 5 stars

Absolutely nothing too much trouble

Absolutely nothing too much trouble, showed us various units ,and different calculations ,all very professional, with friendly banter, excellent service Neil was very helpful and patient

5 April 2026
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Reply from Store First Self Storage - Wakefield

Thank you for your fantastic review! We’re delighted Neil and the Wakefield team provided professional, patient, and friendly service, helping you explore unit options and calculations with ease. Your kind words about the excellent service and warm banter truly brighten our day!

Rated 5 out of 5 stars

Simple and Safe Self Storage

Knowledgeable, helpful and friendly.
Great customer service from first enquiry to moving day.
Clean unit.
Highly recommend the pick up service.
Team are always happy to help.

19 February 2026
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Reply from Store First Self Storage - Wakefield

Thank you so much for your wonderful feedback! We’re thrilled to hear that from your first enquiry to moving day, our Wakefield team provided knowledgeable, helpful, and friendly service. Keeping your unit clean and offering a reliable pick-up service are priorities for us, and it’s great to know these efforts made a difference. Thanks again for choosing Store First.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Very helpful team at Normanton.

20 February 2026
Store First Self Storage - Wakefield logo

Reply from Store First Self Storage - Wakefield

Thank you for the 5 stars for our Wakefield self storage - we're thrilled the team have provided a 5 star excellent customer experience for you. Thanks again for choosing Store First.

Rated 5 out of 5 stars

Very helpful and friendly

Very helpful and friendly
Storage space fantastic not too pricey

29 September 2025
Store First Self Storage - Wakefield logo

Reply from Store First Self Storage - Wakefield

Thanks for your feedback for our Wakefield storage. We're glad the team has been very helpful and friendly and you've found the storage package affordable. Thanks again for choosing Store First.

Rated 5 out of 5 stars

Very efficient staff who explained…

Very efficient staff who explained things thoroughly.

1 October 2025
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Reply from Store First Self Storage - Wakefield

Thanks for the 5 stars for our Wakefield storage - we're happy you have found the team to be efficient and they've explained the process thoroughly for you. Thanks for choosing Store First.

Rated 5 out of 5 stars

Spot on

Spot on. Helpful staff

20 October 2025
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Reply from Store First Self Storage - Wakefield

Thanks so much for the 5 stars for our Wakefield storage facility - glad the team have been able to help with your storage needs.

Rated 4 out of 5 stars

Clear communication between colleagues

Clear communication between colleagues. On renting an additional unit everyone was aware of my requirements . Refreshing to see as dealing with most organisations seems to require telling each person the same thing every time.

15 October 2025
Store First Self Storage - Wakefield logo

Reply from Store First Self Storage - Wakefield

Thank you for your feedback! We’re glad to hear that our team communicated effectively and made renting an additional unit straightforward. It’s great to know our approach made things easier for you.

Rated 5 out of 5 stars

2nd time using Store first

This is the second time using Store First Storage for me. They are very professional and the units are always spotless and really good value. I highly recommend them.

29 October 2025
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Reply from Store First Self Storage - Wakefield

We love a returning customer! Thank you for the 5 stars for our Wakefield storage. Glad to see you've found the team to be professional and spotless units at good value. Thank you for the recommendation - we greatly appreciate it.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, lovely staff, very efficient

9 September 2025
Store First Self Storage - Wakefield logo

Reply from Store First Self Storage - Wakefield

Thanks for the 5 stars for our Wakefield storage! We're glad to hear you've found the team to be fantastic and efficient. If you ever need storage again, we'd love to welcome you back.

Rated 5 out of 5 stars

Great service free pickup can’t fault…

Great service free pickup can’t fault the staff

1 November 2025
Store First Self Storage - Wakefield logo

Reply from Store First Self Storage - Wakefield

Thank you for the great review and 5 stars for our Wakefield storage - we're glad to hear the team have provided great service and you've taken advantage of our free pick ups!

Rated 5 out of 5 stars

EASY AND CONVENIENT TO USE

We used Store First prior to moving house. It was really easy to use. Helpful staff, unit clean and 24hr access. It definitely made moving day alot easier than moving everything in one go.

5 March 2025
Store First Self Storage - Wakefield logo

Reply from Store First Self Storage - Wakefield

Thank you for you great review and 5 stars for our Wakefield self storage! We're delighted to hear you've found the facilities clean and our team have been able to help with your storage needs. Thank you for choosing Store First. If you ever need storage again, we'd love to welcome you back!

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