From my initial call to filling the unit, the customer service has been first-class. Not only that, but the pricing is very competitive, saving me over £100 a month compared to what I was paying back... See more
Location
Switch locationStore First Leeds, 2 Stourton Haigh, LS10 1AX Leeds, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
A great storage unit company, we recently downsized from a 100 sq ft unit down to a 75 sq ft unit and the transition was handled perfectly. They made sure the new unit was on the same floor and nea... See more
Company replied
Amazing service from the minute you call . From the pick up service to the allocation of pod simply flawless. Pricing is extremely good value for money. I would highly recommend to anyone who is loo... See more
Company replied
Very friendly, helpful and efficient service. Very good offers and prices. The fact that you don't need to pay an extra month's deposit or give notice of leaving is a refreshing change from other stor... See more
Company replied
Company details
About Store First Self Storage - Leeds
Written by the company
At Store First, we believe in offering the best value self storage units, which is why we include a free collection service, flexible contracts, and an exclusive 50% discount for the first 12 weeks. Our facilities also provide free Wi-Fi, kitchen areas, boardroom access, and parking, making storage more convenient than ever.
Store First is the UK’s number one choice for self storage units, offering individuals and businesses a secure, modern, and cost-effective storage solution. Whether you’re moving house, renovating, or need extra space for your business, we provide clean, spacious, and easily accessible storage units in a variety of sizes to suit your needs.
Unlike outdated lock-ups and garage spaces, our purpose-built self storage centres are designed for convenience and security. We offer secure 24-hour access, CCTV monitoring, alarms, and fob-entry systems, ensuring your belongings are safe at all times. Plus, every unit comes with a free heavy-duty padlock for added security.
Our friendly, knowledgeable teams are on hand to provide exceptional customer service, and with locations across the UK, Store First delivers hassle-free, all-inclusive self storage tailored to your needs.
Contact info
Store First Leeds, 2 Stourton Haigh, LS10 1AX, Leeds, England, United Kingdom
- 0113 819 9819
4.6
Excellent
34 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
From my initial call to filling the…
From my initial call to filling the unit, the customer service has been first-class. Not only that, but the pricing is very competitive, saving me over £100 a month compared to what I was paying back in Manchester.
17 April 2026
A great storage unit company
A great storage unit company, we recently downsized from a 100 sq ft unit down to a 75 sq ft unit and the transition was handled perfectly.
They made sure the new unit was on the same floor and near the lift.
Overall the staff are friendly, the units are easy to access and their is a lift nearby.
5 April 2026
Reply from Store First Self Storage - Leeds
Thanks for your great feedback on our Store First Leeds site! We’re really pleased to hear your move from the 100 sq. ft unit to the 75 sq. ft unit went smoothly, that’s exactly the kind of seamless transition we aim for. It’s great the team were able to keep you on the same floor and close to the lift to make things easier.
We also appreciate your comments on the friendly staff and easy access around the site. Thanks again for choosing us 😊
Very welcoming and helpful
Very welcoming and helpful. Really good experience and efficient.
19 April 2026
Reply from Store First Self Storage - Leeds
Thank you for choosing Store First Leeds - we're pleased to hear the team have been welcoming and helpful and you've had a 5 star experience!
Reply from Store First Self Storage - Leeds
Thank you for the 5 stars for our Leeds storage - we're glad to hear the team have been able to help with your storage needs. Thanks again for choosing Store First!
Amazing service from the minute you…
Amazing service from the minute you call .
From the pick up service to the allocation of pod simply flawless. Pricing is extremely good value for money.
I would highly recommend to anyone who is looking for storage .
14 April 2026
Reply from Store First Self Storage - Leeds
Thank you for the great review for our Leeds storage - we're thrilled to hear you've had amazing service from the first phone call. Great to know you've had a 'simply flawless' storage experience! Thank you for the recommendation.
Very helpful and explained everything…
Very helpful and explained everything in detail
Also truck arrived bang on time
Thank you
31 March 2026
Reply from Store First Self Storage - Leeds
Thank you for your kind feedback! We’re glad our Leeds team was very helpful and thorough in explaining everything. It’s great to hear the truck arrived right on time too. We appreciate your thanks and support!
Fantastic really welcoming clean areas…
Fantastic really welcoming clean areas and super secure
29 March 2026
Reply from Store First Self Storage - Leeds
Thank you for your wonderful review! We’re thrilled you found our Leeds location welcoming, clean, and super secure. We appreciate your support and are here if you ever need storage again.
The whole process was made so easy and…
The whole process was made so easy and the facilities are excellent
26 March 2026
Reply from Store First Self Storage - Leeds
Thank you for the great review for our Leeds storage - we're pleased to know the team made the process so easy for you and you have found the facilities to be excellent! Thanks again for choosing Store First.
Reply from Store First Self Storage - Leeds
Thank you for your kind words! We’re glad you enjoyed great service, friendly staff, and good value at our Leeds location. We appreciate your support and look forward to helping you again!
First class service
Store First Leeds have provided an excellent service, pricing is very clear and transparent, units are easily accessible 24/7 via a key fob and staff are always available to help during office hours, email enquiries are responded to very promptly.
First class service from the whole team…thankyou
20 February 2026
Reply from Store First Self Storage - Leeds
Thank you so much for your wonderful feedback! We’re thrilled to hear that our clear pricing, 24/7 access, and responsive team have made your experience with Store First Leeds a positive one. Your kind words mean a lot to us, and we’ll be sure to share them with the whole team. Thank you for choosing Store First!
Reply from Store First Self Storage - Leeds
Thank you for the great review and 5 stars for our Leeds storage! Thank YOU for being such a valued customer. We'd love to have you back if you ever need storage again!
Reply from Store First Self Storage - Leeds
Thank you for the 5 stars for our Leeds self storage. We're thrilled to hear you have found the service professional with an easy to follow process. Thanks again for choosing Store First.
Easy and friendly setup
Easy and friendly setup, way cheaper than the competition. No negatives so far
20 February 2026
Reply from Store First Self Storage - Leeds
Thank you for your great feedback! We’re thrilled to hear that your setup was easy and friendly, and that you find our pricing competitive. It’s wonderful to know you’ve had a positive experience with no negatives so far. Thanks again for choosing Store First Leeds!
Incredible service.
Incredible service..
Units are perfect.. spacious, light, clean.
Staff are so accommodating.. can't do enough for you.
Facilities are the icing on the cake.
27 February 2026
Reply from Store First Self Storage - Leeds
Thank you for the 5 stars for our Leeds self storage! We're thrilled to hear you've had 5 star-worthy incredible service and the team have been accommodation. We pride ourselves on clean and secure storage units and it's great to know that you've experienced this. Thanks again for choosing Store First!
Reply from Store First Self Storage - Leeds
Thank you for the 5 stars for our Leeds self storage! We're thrilled to hear you've received excellent service!
The staff on site are very nice but the…
The staff on site are very nice but the central management lack flexibility when it comes to offering meaningful deals to established customers and push back when deals are offered above the generic 10% and 20%.
20 February 2026
Reply from Store First Self Storage - Leeds
Thank you for your feedback. We’re glad to hear you had a positive experience with our Leeds team. We appreciate your comments regarding central management and our current offer structure, and we’ll take them on board as we continually review how we can provide value to our long-term customers.
Brilliant service and lovely people…
Brilliant service and lovely people working there. Very secure and great 24/7 access.
20 February 2026
Reply from Store First Self Storage - Leeds
Thank you for your kind words! We’re thrilled to hear you found our service brilliant and our Leeds team lovely, and that 24/7 access and security worked well for you. We really appreciate your feedback!
Reply from Store First Self Storage - Leeds
Thank you for the great review for our Leeds store. We're thrilled to hear you've found the facility clean and well organised and you've taken advantage of the free 24 hour access!
Mike and staff all very helpful and…
Mike and staff all very helpful and showed how the systems work
The facilities are very well kept and using the Break out hot desk space was a true bonus
15 November 2025
Reply from Store First Self Storage - Leeds
Thank you for your feedback for our Leeds store! We’re glad Mike and the team were helpful and that you found the facilities well maintained. It’s great to hear you enjoyed using the hot desk space too!
Quick and effortless.
Quick and effortless.
For my short-term use, this was perfect. The only storage company that does not have a minimum 'rental' period.
Check in was simple, facilities are clean and well maintained, with 24/7 access to your storage unit.
Very good and cost effective.
30 August 2025
Reply from Store First Self Storage - Leeds
Thank you for taking the time to leave feedback for the Leeds store. We're very happy to hear you've had a quick and effortless storage experience and simple check-in with 24 hour access! Thanks again for choosing Store First.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.