We were recommended this storage facility by our Removal company RDS from Shaftesbury. Although we lived in Salisbury. The service from both Andy and Debbie was faultless. Quick, responsive and thor... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy to use, good value for money and very responsive to problems! I am a student and put my belongings in storage between student houses, staff were so lovely and helped me so efficiently when I real... See more
Company replied
The staff were all super helpful... especially as I forgot my passcode and then managed to set the alarms off.. they recommended the perfect sized unit .. all felt incredibly clean, safe and secure. J... See more
Company replied
100% happy with the facilities ( easy access via good car park, clean, light & airy, spacious, quiet )and exemplary staff. Huge thank you to BILLY for his supportive care and support - well beyond wh... See more
Company replied
Company details
About Storage King
Written by the company
Storage King is a UK-operated self storage company with storage locations right across the UK.
Our focus is delivering a premiere customer service through our simple, transparent approach to home and business self storage.
Contact info
127a High Street, HA4 8JN, Ruislip
- 0800 085 2954
- info@storageking.co.uk
- www.storageking.co.uk
4.7
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Storage King
Thank you so much for taking the time to leave us a five-star review! We appreciate your positive feedback.
Reply from Storage King
Thank you so much for taking the time to leave us a five-star review! We appreciate your positive feedback.
Reply from Storage King
Thank you so much for taking the time to leave us a five-star review! We appreciate your positive feedback.
Very helpful staff made the process…
Very helpful staff made the process nice and easy
30 November 2023
Reply from Storage King
Thank you so much for your five-star review! We will share this with the store team to let them know to keep up the amazing work.
Very professionally run business
Very professionally run business, wouldn’t hesitate to recommend them.
2 December 2023
Reply from Storage King
We are incredibly grateful that you took the time out to leave us a five-star review!
Great staff
Great staff, very friendly and helpful -Nothing is too much trouble. Good pricing and a pleasure to do business with. Thanks Guys!
1 November 2023
Unprompted review
Reply from Storage King
We're happy to hear that you had a five-star experience at our Shrewsbury store. Thanks for sharing!
Daniel at the Crawley site was very…
Daniel at the Crawley site was very helpful, explained the process and showed me around the facility. Simple and straightforward, we recommend!
30 November 2023
Reply from Storage King
We're happy to hear that you had a five-star experience with Daniel at our Crawley store. Thanks for sharing!
Perfect storage conditions
Always available always very helpful. Fabulous service and great units that are easily accessible. Plenty of trolleys and pump trucks available for moving possessions. Units are very dry which is the main reason why we moved out of the garage storage.
30 November 2023
Unprompted review
Reply from Storage King
Thank you so much for this five-star review. We really appreciate you being a customer and helping to share the word about us.
Reply from Storage King
Thanks for your fantastic review! Quality customer service is one of our top priorities and something we strive for each and every day.
Great sign up process and introduction…
Great sign up process and introduction to the facility.
30 November 2023
Reply from Storage King
Thank you for rating our Salisbury store. We look forward to your next visit!
Staff working there are amazing people
Staff working there are amazing people, super passionate what they do, helpful and knowledgeable.
30 November 2023
Reply from Storage King
Thanks for rating our Warrington store's service so highly! We appreciate your feedback and will be sure to pass your compliments on to the team.
Friendly and helpful staff
Friendly and helpful staff, great 3 months discounted price and easy to use facilities.
27 November 2023
Reply from Storage King
We're happy to hear that you had a five-star experience at our Epsom store. Thanks for sharing!
Friendly staff
The staff here are brilliant and beyond helpful. Their customer support is fab and is comparable to a small family run business that value their customers. Also think the van hire options are fab and a definite perk.
19 November 2023
Reply from Storage King
Thank you so much for your wonderful review! We are extremely proud of our excellent customer service and are so happy to hear that you had a great experience with our Gloucester team.
Great staff
Great staff, very obliging and helpful, clean units with good security, definitely recommend
18 November 2023
Reply from Storage King
Thanks for your fantastic review and feedback on our great facilities and customer service. We look forward to seeing you in our store again!
Reply from Storage King
We're happy to hear that you had a five-star experience at our Crawley store. Thanks for sharing!
Would recommend
Friendly, efficient staff. Ease of booking. Ease of use/access. Facilities clean and secure.
16 November 2023
Reply from Storage King
Thank you so much for this five-star review. We really appreciate you being a customer and helping to share the word about us.
The staff were extremely helpful.
15 November 2023
Reply from Storage King
Thank you so much for your five-star review! We will share this with the store team to let them know to keep up the amazing work.
Reply from Storage King
The team here at Chester is thrilled to receive such a great rating, thank you!
Izzy & Bruno were super helpful and…
Izzy & Bruno were super helpful and friendly and went way above the call of duty. 100% would use Epsom again and would recommend to anyone.
21 November 2023
Unprompted review
Reply from Storage King
We strive for only the best and are so happy to hear that you received five-star service from Izzy and Bruno at our Epsom store!
Properly explained
Properly explained, properly guided and easy to access, organized.
21 November 2023
Reply from Storage King
Thank you so much for taking the time to leave us a five-star review! We appreciate your positive feedback.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.