Stop Start Reviews 

756
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 678 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent communication and real-time tracking, noting they receive clear progress updates and precise time slots before items arrive. Reviewers are especially impressed with the staff, describing delivery personnel as extremely polite, professional, and exceptionally careful with fragile goods and large packages. Consumers appreciate that heavy items are brought directly inside their homes and placed exactly where requested, removing any hassle from the delivery experience. Many buyers emphasize that the overall service consistently exceeds expectations, leading to smooth and extremely satisfying transactions from start to finish.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting professional drivers who arrive... See more

Staff

Consumers find staff to be exceptionally polite, helpful, and professional, consistently going above and... See more

Service

Reviewers mention positive feedback about service, expressing widespread satisfaction with the polite drivers... See more

Product

Users describe positive interactions with product, expressing satisfaction with timely and professional... See more

Customer service

Customers consistently note positive experiences with customer service, praising helpful and polite staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Received clear information about delivery progress (including a 30minute time slot once delivery day arrived)so that I wasn’t waiting around for ages. A final “we’ll be there in five minutes” messag... See more

Rated 5 out of 5 stars

Brilliant Delivery Service, you knew exactly where they were on their tracking site. Lovely driver, couldn’t be any more helpful. If only other companies, were like this. Would definitely recommend th... See more

Rated 5 out of 5 stars

The courier from "Stop Start" was very professional with "Spot on" delivery service and safely carrying my "GLASS" shower panel to the required location. PLEASE THANK "SUNNY" for me and I hop... See more

Rated 5 out of 5 stars

I was kept informed about the progress of my delivery, with a sensible delivery window, followed by accurate refinement as the the time approached. A final phone call gave the precise time. The driver... See more


Company details

  1. Courier and Delivery Service
  2. also in
  3. Logistics Service
  4. Storage Facility

Written by the company

Stop Start offers a first class distribution, warehousing and logistics service within the UK and also internationally. Over the past 35 years, we have established ourselves as a leading logistics, warehousing and distribution provider to companies across England.


Contact info

4.9

Excellent

TrustScore 5 out of 5

756 reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(756)

677 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kept me informed of my delivery days…

Kept me informed of my delivery days and time Graham is one of the best delivery drivers I have met he text to tell me he was 5 minutes away and then carried my parcel into the garage he was courteous and polite a joy to meet

27 July 2026
Unprompted review
Rated 5 out of 5 stars

A great service

The driver Indy2 delivered and collected from me after I made a mistake in my order. The service was great, communication was very good and the driver went out of his way to ensure a smooth delivery.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic

Nissan kept me informed, checked I was available brought the radiator into the house in spite of its size and weight. Thank you so much!

27 July 2026
Unprompted review
Rated 5 out of 5 stars

Good updates

Our package was delivered this morning by a guy called Sunny and he was cheerful and polite. The delivery was scheduled quite early but he sent a text when he was 30 minutes away and again when he was 10 minutes away which was very helpful. We haven't opened it yet but the packaging all seems in good order so I don't anticipate anything being broken.

27 July 2026
Unprompted review
Rated 5 out of 5 stars

Helpful driver great communication

The driver delivered a 50 kg item from Plumbworld, he went the extra mile and helped me with the item into my property, which to be honest, not many people would’ve done. So five stars for him the communication from stop start was excellent throughout and I had a narrow window of delivery which was adhered to perfectly. This delivery could not have been any better. Thank you

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Delivery service .

Delivery service .
The delivery man was very helpful lifting heavy shower screens and bringing them safely into the house himself .
He was polite , careful and friendly .
Timing was perfect too

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Sunny was excellent

Sunny was excellent. He sent an SMS beforehand then called to check we were available for the delivery. He was polite and respectful ensuring boxes were out of the way and left where we needed them.

27 July 2026
Unprompted review
Rated 5 out of 5 stars

Super service!

Very polite and friendly delivery driver. Delivered into my house and placed in the kitchen as requested. Fab service!

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Good team

Sonny was great with the delivery, gave me a heads up before arriving and also helped me with some of the items to the doorstep of the flat

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Courteous & helpful

German was our delivery person today. He kept us informed of the delivery times. He was helpful & courteous. He brought our items into the house, which was great as they were large! Thank you 👍

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Sunny was excellent

Sunny was excellent, friendly and helpful whilst conducting his delivery to my house. My house was not easily accessible but he went out of his way to do a good job

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Our driver today was Nissan

Our driver today was Nissan, he did great job. First he contacted before arrival to make sure we are at home. Then he left the order in our back garden which was very kind as the boxes were heavy and huge. Thank you :)

23 July 2026
Unprompted review

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