We have purchased various items from Stokers over the years and have always been impressed with the range, price and quality of items. Service is friendly, knowledgeable and helpful without being push... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
As one of the oldest furniture retail businesses in the Northwest you really can feel at home with Stokers, it has always been family run and is currently in the care of the fourth generation. Stokers’ proud heritage ensures a commitment to continuing a quality service offering expert advice and exceptional choice of truly fine furniture.
Stokers Furniture - Never Beaten on Price
Written by the company

- As its reputation for quality and service grew so too did Stokers
- Stokers’ proud heritage ensures a commitment to continuing a quality service offering expert advice and exceptional choice of truly fine furniture.
Peace of Mind
Bricks and mortar – the store came before the computer!

Contact info
Sealand Road, CH1 4LT, Chester, United Kingdom
- 01244 398777
- sales-chester@stokers.co.uk
- www.stokers.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We visited the Southport store…
We visited the Southport store yesterday, and purchased 2=sofas.
Graham Bedworth was helpful and knowledgeable,
and a very friendly chap, making it easy for us to choose.
Thank you Graham.
I’ve just ordered some furniture from…
I’ve just ordered some furniture from Stokers Southport store. The showroom is a delight to wander around, as something always catches your eye. A friendly, unhurried atmosphere that lets you ponder over prospective purchase.
The Sales Team are very helpful and knowledgeable about their items on sale A special thanks to Andrew Cleverley for his hard work in ensuring we got the correct chairs for our table.
My husband and I was very pleased with…
My husband and I was very pleased with the help and service that Andrew cleverly gave us. We wouldn’t go anywhere else for our furniture as it’s always a pleasure going into stokers .
Andrew Cleverly dealt with all our…
Andrew Cleverly dealt with all our questions and gave suggestions which helped immensely in our choice. Looking forward to getting our suite. Thank you Andrew 😊
We recently purchased a sofa via Steve…
We recently purchased a sofa via Steve H at the Chester branch. He couldn’t have been more helpful, informative, knowledgeable and funny! Really great guy and made the process very straightforward - would highly recommend!
My husband and I visited Stokers in…
My husband and I visited Stokers in Southport today. It's a lovely store to walk around with plenty to choose from. We made our choice after being served by Graham Bedworth who was very knowledgeable and informative on the chair and sofa we purchased. Thank you for all your help.
Mark Cain provided us with very helpful advise selecting our new sofa
Mark Cain provided us with very friendly, helpful & professional advise on selecting our new sofa. Listened to our requirements & nothing was too much trouble. He is a credit to Stokers who we've used for many years due to their fantastic service, quality & affordability.
Now we're looking forward to our new sofa in September.
Thanks Mark
Great experience from the get go
Great experience from the get go. Was greeted by Roy at the front and had further interaction with Graham who couldn’t give enough time to us. He was great. He mentioned the deals on offer and after exploring other options at the bigger retailers later in the day, we returned to Stokers the next day as they couldn’t be beaten on price or quality.
Roy was extremely helpful and didn’t put any pressure on us - just let us know he was there when we needed him. He talked us through the options with the couch and financing options in depth.
Overall great experience and look forward to the couches arriving!!
Peter Thackway from Stokers in Chester…
Peter Thackway from Stokers in Chester was so helpful in assisting us in choosing our new dining room table and chairs. He was very professional and knowledgeable about the product and spent time ensuring the design and colours were just right for our room. Nothing was too much trouble! We look forward to using it all when we move into our new house.
Stokers Ormskirk for 1st class service
My friend has asked me to post on her behalf. She has just taken delivery of her new suite that she purchased with the help of Sandra at the Ormskirk store. From start to finish, she was a shining example of what a knowledgeable employee should be. She kept me informed all through the process and advised me on swatches and colours.I highly recommend her for any furniture orders. She made it a pure pleasure and I am thrilled with my purchase. Mrs J Cullen.
I purchased 2 sofas in stokers in…
I purchased 2 sofas in stokers in ormskirk, I was greeted by a lovely lady called Sandra who explained everything I needed to know and was very helpful, couldn’t thank Sandra enough for all her help. Thank you Sandra
Stokers
made very welcome. no pressure to purchase anything.
The salesman was Martin Perkins-Worley we knew what we wanted so he was able show us the range and avialability
Fabulous advice and assistance from…
Fabulous advice and assistance from Michael in the Chester store. Very knowledgeable and helpful when buying our Ercol sofas.
Martin Worley was very polite and made…
Martin Worley was very polite and made our experience very positive. He helped us chose our colours and made us a drink whilst we completed the process. We are very happy with the service we received,
Happy returning customer Stokers before and…
I have bought from Stokers Ormskirk before and been very pleased with furniture and service, so called again. It was a pleasure to have Sandra help me with this purchase. She was extremely helpful, patient and kind. So once again made my purchase with a reliable company who have excellent staff. Many thanks.
I had visited the Stokers store in…
I had visited the Stokers store in Ormskirk looking for new sofas. On my second visit a lovely sales assistant named Sandra helped me with my decision when purchasing the sofa. I was undecided on colour and Sandra let me take a couple samples to help make a decision. She was very friendly and put me at ease which made what can be stressful an enjoyable experience. I look forward to getting my new furniture and would highly recommend Stokers to friends.
Steve Hartwell was so friendly and…
Steve Hartwell was so friendly and helpful in our experience at Stokers. We purchased a mattress and Steve explained everything clearly and honestly to us, helped us through the process and gave us an amazing price with freebie too. Will definitely recommend and return in future
Excellent store & customer service
Stokers is a beautiful store to walk around, as the stock is such high quality and well presented. Jenny provided excellent customer service and assistance to us when we purchased our new sofa.
Sideboard and coffee table with the help of Steve Hartwell
We bought a beautiful sideboard and coffee table from Stokers in Chester. Steve Hartwell was so helpful, knowledgeable and, friendly. He was the only staff member to come over and ask if we needed help after we’d been in the shop for 10 minutes wandering around. With his help we were able to narrow down the large selection quickly and it was an easy decision to make, with no pressure from him! I highly recommend when you come in to ask for Steve.
Mark Cain at Chester
Mark Cain at Chester was very knowledgeable and helpful.
Great service.
Thanks 👍🏻
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








