Stokers Furniture Reviews 

6,873
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 1,481 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, knowledgeable, and helpful without being pushy, allowing them to browse comfortably. Many people appreciate the exceptional customer service, noting that employees go above and beyond to assist with decisions and provide advice. Reviewers frequently highlight the wide selection of quality products and furniture available, making it easy to find suitable items. The overall shopping experience is described as very pleasant and easy, with efficient transactions and good communication post-purchase.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, knowledge, and... See more

Product

Consumers find product to be positive, with many reviewers praising the excellent range and huge choice of... See more

Service

Users describe positive interactions with service, highlighting great service and prices, with many customers... See more

User experience

Clients share positive opinions on user experience, frequently describing it as great, pleasant, and... See more

Customer service

People report positive experiences with customer service, often highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have purchased various items from Stokers over the years and have always been impressed with the range, price and quality of items. Service is friendly, knowledgeable and helpful without being push... See more

Rated 5 out of 5 stars

We have purchased a number of items from Stokers Chester over the years and have never been disappointed. When we wanted furniture for our extension Stokers was our first choice. From the minute we ar... See more

Rated 5 out of 5 stars

Stokers was highly recommended to us by a friend, so we headed down to chester and we were pleasantly surprised by the variety and quality on offer. First we were helped out by Nathan, which we h... See more

Rated 5 out of 5 stars

One of the things that makes or breaks any shopping experience for me is the ability to just browse unhindered. This is especially important when items are 'big ticket'! On the day we visited we p... See more


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Interior Designer
  4. Living Room Furniture Store

Written by the company

As one of the oldest furniture retail businesses in the Northwest you really can feel at home with Stokers, it has always been family run and is currently in the care of the fourth generation. Stokers’ proud heritage ensures a commitment to continuing a quality service offering expert advice and exceptional choice of truly fine furniture.

Stokers Furniture - Never Beaten on Price

Written by the company

As its reputation for quality and service grew so too did Stokers
Stokers’ proud heritage ensures a commitment to continuing a quality service offering expert advice and exceptional choice of truly fine furniture.

Peace of Mind

Bricks and mortar – the store came before the computer!

Bricks and mortar – the store came before the computer!
Bricks and mortar – the store came before the computer! Stokers is an established business. We have been successfully serving our local community for over 110 years and created a reputation for quality and value for money. From this website we can bring our offer, customer service and value for money to a wider audience. When you order on our website your order will not be left to a computer to fulfil, it will be handed direct to a salesperson at the store who will contact you personally to discuss your order and lead you through the process from order to dispatch of the goods.

Contact info

5.0

Excellent

TrustScore 5 out of 5

7K reviews

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5.0

All reviews

(6,873)

1,415 reviews in the last 12 months

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Rated 5 out of 5 stars

We visited the Southport store…

We visited the Southport store yesterday, and purchased 2=sofas.
Graham Bedworth was helpful and knowledgeable,
and a very friendly chap, making it easy for us to choose.
Thank you Graham.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

I’ve just ordered some furniture from…

I’ve just ordered some furniture from Stokers Southport store. The showroom is a delight to wander around, as something always catches your eye. A friendly, unhurried atmosphere that lets you ponder over prospective purchase.
The Sales Team are very helpful and knowledgeable about their items on sale A special thanks to Andrew Cleverley for his hard work in ensuring we got the correct chairs for our table.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

My husband and I visited Stokers in…

My husband and I visited Stokers in Southport today. It's a lovely store to walk around with plenty to choose from. We made our choice after being served by Graham Bedworth who was very knowledgeable and informative on the chair and sofa we purchased. Thank you for all your help.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Great experience from the get go

Great experience from the get go. Was greeted by Roy at the front and had further interaction with Graham who couldn’t give enough time to us. He was great. He mentioned the deals on offer and after exploring other options at the bigger retailers later in the day, we returned to Stokers the next day as they couldn’t be beaten on price or quality.

Roy was extremely helpful and didn’t put any pressure on us - just let us know he was there when we needed him. He talked us through the options with the couch and financing options in depth.

Overall great experience and look forward to the couches arriving!!

27 June 2026
Unprompted review
Rated 5 out of 5 stars

Peter Thackway from Stokers in Chester…

Peter Thackway from Stokers in Chester was so helpful in assisting us in choosing our new dining room table and chairs. He was very professional and knowledgeable about the product and spent time ensuring the design and colours were just right for our room. Nothing was too much trouble! We look forward to using it all when we move into our new house.

23 May 2026
Unprompted review
Rated 5 out of 5 stars

Stokers Ormskirk for 1st class service

My friend has asked me to post on her behalf. She has just taken delivery of her new suite that she purchased with the help of Sandra at the Ormskirk store. From start to finish, she was a shining example of what a knowledgeable employee should be. She kept me informed all through the process and advised me on swatches and colours.I highly recommend her for any furniture orders. She made it a pure pleasure and I am thrilled with my purchase. Mrs J Cullen.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

I purchased 2 sofas in stokers in…

I purchased 2 sofas in stokers in ormskirk, I was greeted by a lovely lady called Sandra who explained everything I needed to know and was very helpful, couldn’t thank Sandra enough for all her help. Thank you Sandra

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Stokers

made very welcome. no pressure to purchase anything.
The salesman was Martin Perkins-Worley we knew what we wanted so he was able show us the range and avialability

28 June 2026
Unprompted review
Rated 5 out of 5 stars

Happy returning customer Stokers before and…

I have bought from Stokers Ormskirk before and been very pleased with furniture and service, so called again. It was a pleasure to have Sandra help me with this purchase. She was extremely helpful, patient and kind. So once again made my purchase with a reliable company who have excellent staff. Many thanks.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

I had visited the Stokers store in…

I had visited the Stokers store in Ormskirk looking for new sofas. On my second visit a lovely sales assistant named Sandra helped me with my decision when purchasing the sofa. I was undecided on colour and Sandra let me take a couple samples to help make a decision. She was very friendly and put me at ease which made what can be stressful an enjoyable experience. I look forward to getting my new furniture and would highly recommend Stokers to friends.

10 May 2026
Unprompted review
Rated 5 out of 5 stars

Steve Hartwell was so friendly and…

Steve Hartwell was so friendly and helpful in our experience at Stokers. We purchased a mattress and Steve explained everything clearly and honestly to us, helped us through the process and gave us an amazing price with freebie too. Will definitely recommend and return in future

27 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent store & customer service

Stokers is a beautiful store to walk around, as the stock is such high quality and well presented. Jenny provided excellent customer service and assistance to us when we purchased our new sofa.

27 June 2026
Unprompted review
Rated 5 out of 5 stars

Sideboard and coffee table with the help of Steve Hartwell

We bought a beautiful sideboard and coffee table from Stokers in Chester. Steve Hartwell was so helpful, knowledgeable and, friendly. He was the only staff member to come over and ask if we needed help after we’d been in the shop for 10 minutes wandering around. With his help we were able to narrow down the large selection quickly and it was an easy decision to make, with no pressure from him! I highly recommend when you come in to ask for Steve.

27 June 2026
Unprompted review

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