St. Giles Gin Reviews 

230
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This gin is delicious! Delivery was good and will absolutely be ordering more! Must go hunt them out next time we’re in Norfolk!

Company replied

Rated 5 out of 5 stars

Purchased a variety of six different bottles from the signature divers edition to the mandarin and passion fruit along with a honeyed rum . First impressions , delivered within 36 hours on conf... See more

Company replied

Rated 5 out of 5 stars

Recommend to us by a fine gentleman, we purchased the St Giles Strawberry Gin. Upon its fast arrival we found it to be beautifully presented in a stunning bottle. We popped the cork and the scent was... See more

Company replied

Rated 5 out of 5 stars

My gin was delivered by Royal Mail very soon after ordering. It was inside a fully protective bag & a solid box. I particularly liked the hand written note accompanying the bottle. The strawberry gin... See more

Company replied

Company details

  1. Distillery

Information provided by various external sources

St. Giles Distillery is a proudly independent, Norfolk-based producer of high quality gin and is the home of award winning St. Giles, St. Giles Divers’ Edition and St. Giles Raspberry, Rhubarb and Ginger. Handcrafted in our custom-made copper still, each of our products boast their own unique, complex and subtle character, yet are connected by a luxurious, velvety smoothness. Our slow and careful distillation process ensures that the delicious blend of flavours is retained within the spirit, resulting in beautifully rounded and delicate gin, perfect for taste explorers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

230 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(230)

20 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. Great gift for a friend named "Giles".
Thank you.

19 December 2022
St. Giles Gin logo

Reply from St. Giles Gin

Thanks very much Lorna, that’s so lovely to hear. Hope Giles likes his present! Merry Christmas 🎄

Rated 3 out of 5 stars

Still waiting for my order to be…

Still waiting for my order to be delivered.

4 December 2022
St. Giles Gin logo

Reply from St. Giles Gin

Sorry to hear that your order has yet to arrive. It was despatched very promptly but unfortunately due to the ongoing postal dispute items are taking longer to arrive than usual.

Rated 5 out of 5 stars

A good product with an excellent supporting cast.

We knew the product was good as we tried it last time in Norwich at the Ribs of Beef . Great pub by the way.
So we ordered a bottle on line for Christmas.
Excellent and quickly responsive customer service.
Robustly packaged to keep it carrier proof and good information about its delivery.
Cheers to all at St Giles Gin.

8 December 2022
St. Giles Gin logo

Reply from St. Giles Gin

Thanks so much Colin, that's so lovely to hear, we love your shining review! Enjoy your purchase and have a merry Christmas. Cheers!!

Rated 5 out of 5 stars

Rapid service and delivery.

The process was easy to follow and the goods arrived rapidly after I ordered them. Brilliant

1 December 2022
St. Giles Gin logo

Reply from St. Giles Gin

Thanks Mark, we really appreciate the 5 star review. Merry Christmas!

Rated 5 out of 5 stars

Wonderful tasting gin

Great tasting gin , it is the best gin ever. And would buy again. Thank you.

30 October 2022
St. Giles Gin logo

Reply from St. Giles Gin

Wow! Thanks so much, what a wonderful endorsement!

Rated 3 out of 5 stars

Love the product

Love the product, purchased as a Christmas gift for a relative, when arrived one of the mixer tins had burst & was hoping that the box the gift set was displayed in did not come with the order you could have left the box as a flat pack for the gift to be represented as a gift box 5 star's for product, 3 star's for packaging

10 October 2022
St. Giles Gin logo

Reply from St. Giles Gin

Hi Phil, thanks very much for taking the time to leave feedback. We are delighted to hear that the product gets a 5 star review and sorry to hear that the packaging was disappointing. If you would like to email us with the issues you've had we will be happy to try and help.

Rated 5 out of 5 stars

Brilliant service

Brilliant service, very quick and easy to use.

31 August 2022
St. Giles Gin logo

Reply from St. Giles Gin

Thanks Andrew, that's very good to hear, we appreciate the 5 star feedback

Rated 5 out of 5 stars

Quality

Never disappointed with anything about st Giles . The quality of the gins the quality of service and the personal touches make me a repeat customer. Looking forward to the special edition come Christmas

24 August 2022
St. Giles Gin logo

Reply from St. Giles Gin

That you very much for your kind words Michael. We are so pleased to receive such wonderful feedback!

Rated 5 out of 5 stars

My husband loves your gin

My husband loves your gin, it'shis absolute favourite. It was a birthday present for him. The two bottles were dispatched very quickly. Thanks very much.

13 June 2022
St. Giles Gin logo

Reply from St. Giles Gin

That's so good to hear, he has great taste! Thanks very much for leaving a 5 star review

Rated 5 out of 5 stars

Lovely gin

Lovely gin. Delivery very quick and suitably packaged. Nice product

13 June 2022
St. Giles Gin logo

Reply from St. Giles Gin

Thanks very much for taking the time to leave a lovely review, much appreciated!

Rated 5 out of 5 stars

Excellent gin and service too ,would…

Excellent gin and service too ,would highly recommend,my favourite gin by far with no bitter aftertaste

8 June 2022
St. Giles Gin logo

Reply from St. Giles Gin

Thanks so much for your kind words Lisa, we really value your custom. Enjoy your purchase!

Rated 5 out of 5 stars

Superb service and Exceptional Gin

The ordering process and delivery is superb and the gin is exceptional

26 April 2022
St. Giles Gin logo

Reply from St. Giles Gin

Thanks so much for your kind words, we really appreciated your feedback

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look