Stewart Travel  Reviews 

142
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I went into Stewart Travel not knowing where I wanted to go. I spoke with Jo who advised us about places to go and she was very knowledgeable about the places that she advised us about and we ended... See more

Rated 5 out of 5 stars

Booked a holiday to Canada and Alaska using the Helensburgh office. All staff were friendly, professional and answered all my questions promptly. They were fantastic with rearranging the trip for me d... See more

Rated 5 out of 5 stars

Booked Mauritius in August 2025 through the Kilmarnock branch to depart May 2026. Our flights were booked via Dubai. Thankfully in April without any issue the staff in Stewart travel did not hesitat... See more

Rated 1 out of 5 stars

Horrible place to work, manager was not people friendly, very cliquey and hard to make friends. Only interested in marketing to old folk and no interest in families or younger groups. Would think tw... See more

Company details

  1. Travel Agency

Written by the company

A world of experience - for over 40 years, we've used our knowledge to put a smile on your face! There's no holiday request too small, too big, or far-fetched for our experts!


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4.4

Excellent

TrustScore 4.5 out of 5

142 reviews

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4.4

All reviews

(142)

30 reviews in the last 12 months

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Rated 5 out of 5 stars

I went into Stewart Travel not knowing…

I went into Stewart Travel not knowing where I wanted to go. I spoke with Jo
who advised us about places to go and she was very knowledgeable about the places that she advised us about and we ended up booking a holiday. We are home now and the hotel and area where great and the places Jo advised us to visit we’re excellent,
Thank you Jo for a great holiday

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Canada and Alaska

Booked a holiday to Canada and Alaska using the Helensburgh office. All staff were friendly, professional and answered all my questions promptly. They were fantastic with rearranging the trip for me due to personal reasons and Kat was fantastic dealing with last minute questions. I have already booked through them again for next year. Would definitely recommend using Linda and her team.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience from start to…

9Excellent experience from start to finish! Pleasant, knowledgeable and efficient service. No waiting for documentation, and any queries were addressed before asked! A useful travel pack arrived a week or so before our departure, containing everything we needed for our trip, right down to baggage labels! I would highly recommend this company, and hope to use them in the future.

9 July 2026
Unprompted review
Rated 5 out of 5 stars

Very efficient and professional

Very efficient and professional in their approach. Every aspect of holiday planning covered and documents send out quickly.
Great to deal with a real person and not an on screen process.
The independence of Stewart Travel means great value for the customer

14 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Booked Mauritius in August 2025 through the Kilmarnock branch to depart May 2026. Our flights were booked via Dubai. Thankfully in April without any issue the staff in Stewart travel did not hesitate in offering us the option to choose between delaying our departure, a full refund or a change of location due to the troubles in the middle east. We opted to change the location to Rodney Bay in St Lucia which we enjoyed immensely. Thank you to all the staff in the Kilmarnock branch for your help. We would not hesitate to book through you for future holidays.

26 May 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful experience

Wonderful experience. Absolutely impressed! We booked a cruise with Stewart travel, hotels and flights. They booked our seats on the plane, checked us in, and printed and posted all the vouchers and tickets which arrived before we even started packing. To us, it was a fantastic surprise, made our preparation to go on holiday a lot less stressful and is one more reason to book with Stewart travel again.
Our travel agent was Demi Miller and she was always available and very helpful.
I want to thank all the team of Stewart travel for making our holiday so special.
We are normally going on 4 abroad holidays a year, 2 cruises and 2 land holidays and booked our previous holidays with lots of different companies but never received such a great service!

Thank you

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Stewart Travel - travel more for less!

We booked a princess cruise with Ethan in Belfast office. Our deal included private transfers throughout - what a luxury! All our documents were printed off in full colour for us and we picked them up in store in a handy wallet. Ethan went that extra mile for us by swapping out flights n was so helpful. I would highly recommend Stewart Travel.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Effort

We can't thank Jade, Elaine and the rest of the team at Stewart Travel in Troon for the effort and work they put in trying to rearrange flights to Japan for us, due to the cancellation of our original flights as a result of the situation in the Middle East to all. Particularly impressive due to the short time scale between flights being cancelled and our scheduled departure. Thanks again

5 April 2026
Unprompted review
Rated 1 out of 5 stars

Horrible place to work

Horrible place to work, manager was not people friendly, very cliquey and hard to make friends. Only interested in marketing to old folk and no interest in families or younger groups.
Would think twice if you are looking at working for them, actually would highly recommend Barrhead Travel instead, completely different vibe it's no wonder they do better as a business.

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

Today I enquired about a Fred Olsen Norwegian Cruise. I dealt with Natalie Felletti, who I can only describe as excellent. She emailed me the quote nd then we had numerous telephone calls. Throughout, Natalie was patient, knowledgeable and a joy to deal with. Her sense of humour was excellent, and she is a credit to Stewart Travel. Thank you so much, Natalie, for all your help and laughs!! It goes without saying that we booked the holiday!

24 April 2026
Unprompted review
Rated 5 out of 5 stars

So good

The advice and knowledge of the hotel location and rating given to us by Rhona Pender at stewart travel was excellent. Just like Rhone her knowledge,customer service is second to none.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Refund

After our holiday to India via Dubai was cancelled by Stewart Travel due to the current situation in the Middle East and the UK government advice about travel their we received a full refund within 4 days which pleasantly surprised me as when we had numerous holidays cancelled due to COVID with a different company it was taking anything up to 12 weeks to receive a refund.
Well done Stewart Travel.

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Holiday Perfection

My wife and I had been planning a trip for years to Dubai and the Maldives. We flew with Emirates from Edinburgh to Dubai, stayed for a couple of nights then flew Dubai to Male and boat transfer to Maldives resort for a week then back to Dubai for couple of nights then home. We booked through Stewart Travel and the level of service we received from Linda and the team was outstanding. We were presented with three options of what we were looking for from the holiday within 24 hours of initial meeting with Linda. All of the private transfers arranged by the team were spot on considering we were going back and forth between Dubai and Maldives. This took any stress away from us and enhanced the holiday experience.

We will definitely book with Stewart Travel again and if you are planning a holiday then you will know you are in good hands with Linda and her team.

31 January 2026
Unprompted review
Rated 5 out of 5 stars

11 flights, 3 countries, 5 weeks, 12,000 miles

Planning this trip to New Zealand over x-mas beat me. So even with my decades long experience in airline and travel businesses I gave up. I handed it over to Mark at Stewart Travel. I should have done that sooner and not wasted my time. I saved a lot of money. I saved a lot of time and got to see Saigon and Hong Kong into the deal. Great hotels, great transfers, wonderful advice. Incredible flexibility regarding choice. I also gained an overall feeling of security knowing that this trip was backed by an ATOL cover and someone on the end of a phone if anything went wrong. Pre departure I was also able to visit the Ayr store and ask some final questions in person with a real and wonderful human being. 11/10 as we say in the music world!

16 January 2026
Unprompted review
Rated 5 out of 5 stars

City Break

The Bishopbriggs Team are fantastic at what they do. We have just returned from a City break to Prague which was terrific, tiring but terrific. Advise give was 2nd to none and Hotel book was spot on prime spot in easy reach to all our sightseeing needs. Thank you Stewart Travel. Cruise also booked through Stewart Travel for Our 60ths Birthdays in November. Can't wait.

11 January 2026
Unprompted review
Rated 5 out of 5 stars

Irvine team are best ever.

The Irvine team are the best travel agents i have ever used. Being an extensive world traveller the Irvine team go above and beyond in making my experience the best .
From booking , through to after sales they are so welcoming and caring to ensure we have the best holiday ever. Cannot praise them enough.

30 December 2025
Unprompted review
Rated 3 out of 5 stars

OK but not outstanding

In booking flights to New Zealand for a family visit, I felt that I was directed towards a particular route which was not what I had in mind. I had to chase for ticket collection etc, not the experience I have had with other travel agents.

10 November 2025
Unprompted review

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