GM stepped in to help resolve a mix up with my service at another branch and completed the service/recall/valet in 2hours. Bent over backwards to save my day. Much appreciated
Company replied
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GM stepped in to help resolve a mix up with my service at another branch and completed the service/recall/valet in 2hours. Bent over backwards to save my day. Much appreciated
Company replied
Found my perfect car there, everybody was really helpfull, smooth and effortless purchase of my new car.
Wonderful customer service by Laura, so helpful and polite helping my daughter choose a car of her choice . Arranging several test drives on various cars to choose from. Very good special offers and c... See more
Company replied
Booked in for an airbag recall. When booking I was told up to 30 mins. On arrival was told 2-3 hours and they would text me when ready. Returned after 1 hour and was ready but no text received. Re... See more
Company replied
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
360/366 Burnt Oak Broadway, HA8 5AN, Edgware, United Kingdom
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Vic was very helpful. He is knowledgeable in his field and his customer service skills are great. He took the time to answer questions. He is professional yet friendly, where as a customer I felt at ease with his help. He was also very patient in guiding through the process of getting the car
Overall, a good service

Reply from Stellantis &You UK - Vauxhall Edgware
Great customer service from Mo, who was knowledgeable and helpful and gave great options and advice to my budget and needs. He kept me updated and whenever I called he gave me updates. Couldn't fault his service and would recommend the dealership because of his great customer experience.

Reply from Stellantis &You UK - Vauxhall Edgware
I had Vik as my car dealer and he was charismatic and very charming inviting me to definitely purchase a car. Very excited to see my new car also! Thank you Vik!!

Reply from Stellantis &You UK - Vauxhall Edgware
Prompt service , rep was polite and helpful and car returned very quickly !

Reply from Stellantis &You UK - Vauxhall Edgware
It was a pleasure meeting Mo. He has been wonderful and very helpful. Hope this experience will be better than the last one.

Reply from Stellantis &You UK - Vauxhall Edgware
Vikesh was very helpful and guided us through the test drive. Highly recommend

Reply from Stellantis &You UK - Vauxhall Edgware

Reply from Stellantis &You UK - Vauxhall Edgware

Reply from Stellantis &You UK - Vauxhall Edgware
Kamal the Manager and her colleagues Adrian and Vivette have as always been super helpful in having my car serviced and MOT carried out as quick and efficiently as possible and are always pleasant and helpful making the journey through service a very pleasant experience and are a credit to the company, thank you all. ( Tony of Banham)

Reply from Stellantis &You UK - Vauxhall Edgware

Reply from Stellantis &You UK - Vauxhall Edgware
Had my Citroen C3 Aircross in for its 4 year service and MOT. Sagal was very helpful, keeping me updated on Portree throughout the day. Work was done to budget but will need to go back for some needed additional replacement work to rear brakes. Best experience to date at the Edgware branch which has been a bit hit and miss in the past.

Reply from Stellantis &You UK - Vauxhall Edgware
Please be careful of the unscrupulous behaviours that go on in this branch.
I was taking my fleet car for a service and getting a courtesy car for the day. The assistant (Vivek), processed things quickly and took me around to check the courtesy car. He explained to me that there were some damages to the wheels and bodywork which he noted down on his paperwork, but stupid me didn’t check properly or took pictures or video of the damages and trusted him. I drove 4 miles back to my house and 4 miles back to the garage. My house has a driveway and nowhere did I park where I would have touched the kerb.
After giving the courtesy car back and taking back my car, he showed me that there was a scratch on the left side tyre which looks “fresh”. After looking at it I said to him how do I know this is fresh that you had said there was damage to the wheels. After trying to convince him and his manager that there is no way I did this as I drove it in and out of my drive and into their bay there was no way I had scratched it. They charged me £100 as I had no proof apart from my word. I am extremely angry and had a lot of expletives I could have put down but had to calm myself before writing the review.
All I can say to people who may go to this garage in Edgware is to please video and photograph everything as I would not trust a word they say
Stellantis, I hope that this is not your business model. Even if I was considering looking at Peugeot/Citroen as my next car from this or any other Stellantis group, I would be warning people of the unscrupulous method that is going on at the Edgware Stellantis branch.

Reply from Stellantis &You UK - Vauxhall Edgware
The past two visits here we have received the best experience and been welcomed greatly by Vikesh and throughout the process he has helped us decide and create an excellent vehicle to which we are all happy about. To which we have to say Vikesh has been amazing.

Reply from Stellantis &You UK - Vauxhall Edgware
Service adviser Eagle eye cach arrival customers and welcome..
Mr Sidhpura give me 100 percent satisfaction and douing Recll job for my Vauxhall Crosa with my satisfaction....

Reply from Stellantis &You UK - Vauxhall Edgware
We received support from two staff members one was Vignesh and the other being Mo Zarrin. We believe both of these staff members supported us with what we wanted exceptionally. Regarding Mo - thank you so much for all your help, you really fulfilled our needs with what we wanted. Can’t thank you enough!

Reply from Stellantis &You UK - Vauxhall Edgware

Reply from Stellantis &You UK - Vauxhall Edgware
My salesman FILIP WIECASZEK. Was very helpful and friendly. I was able to take my chosen car home within 4 days of choosing Mt Citroen c4. I highly recommend this company.

Reply from Stellantis &You UK - Vauxhall Edgware
They keep in touch so you know what's happening with service and MOT

Reply from Stellantis &You UK - Vauxhall Edgware
Absolutely fabulous service received from Stellantis & you, especially from staff member Mo...
Definitely recommend taking a trip up there if your interested in purchasing a vehicle

Reply from Stellantis &You UK - Vauxhall Edgware
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