Shaun made the whole process smooth and easy, professional and cordial form the moment we stepped in the dealership. I would recommend him. Thank you Shaun
Company replied
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See what reviewers are saying
Seamless, efficient and friendly service. Sean was really knowledgable and welcoming and made us feel at ease straight away. I’m so pleased to have got a car from this dealership and would recommend t... See more
Company replied
Our first experience of Vauxhall, was pleasant. Sean was very polite and extremely helpful. He talked us through all the financing possibilities and current deals which can feel quite overwhelming at... See more
Company replied
Sean Burl was exceptionally friendly, knowledgeable, and made the entire process completely seamless and stress-free. He took care of every single detail from start to finish, delivering phenomenal, t... See more
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Company details
Written by the company
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
Contact info
15-21 Progress Way, CR0 4XD, Croydon, United Kingdom
- 0208 3084 386
4.5
Excellent
473 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Victor have helped me throughout the…
Victor have helped me throughout the purchase process (including finance) of my new car. Good communication as he keep me uptodate with the outcome. He also do what he promised for my new car like new matt. Well recommend.
29 October 2024
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Dear Troy
Thank you for your fantastic feedback! We’re thrilled to hear that Viktor was so helpful throughout your car purchase process, including with financing. His commitment to keeping you updated and fulfilling promises, like providing new mats for your car, truly reflects our dedication to customer satisfaction. We appreciate your recommendation and look forward to assisting you again in the future.
Mustapha Lawson
General Manager
Tracey Murphy
Tracey! Tracey is absolutely brilliant. She knows her stuff and is very knowledgable. Tracey made us feel extremely comfortable and was absolutely lovely. She is an asset to the team at Croydon.
17 October 2024
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Dear Lindsey
Thank you so much for your glowing review! We’re thrilled that Tracey made you comfortable and provided such knowledgeable service. She truly is a valued asset to our team in Croydon, and we’ll be sure to share your kind words with her. We look forward to welcoming you back in the future!
Mustapha Lawson
General Manager
Amazing service from viktor
16 October 2024
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Hello
Thank you for your kind words! We're thrilled to hear you had an amazing experience with Viktor. We appreciate your feedback and look forward to serving you again in the future.
Mustapha Lawson
General Manager
The customer care was excellent.
13 October 2024
Reply from Stellantis &You UK - Vauxhall Croydon
Dear Claude
Thank you for your kind words! We’re thrilled to hear that you found our customer care to be excellent. Providing outstanding service is our top priority, and we're glad we could meet your expectations. If there's anything else we can assist you with, please feel free to reach out.
Mustapha Lawson
General Manager
Tracey has been brilliant from start to…
Tracey has been brilliant from start to finish. Placed an order for a Peugeot e3008 motability car and nothing has been too much trouble.
15 October 2024
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Dear Yvette
Thank you so much for your wonderful review! We’re delighted that Tracey provided brilliant service while ordering your Peugeot e3008 Motability car. It’s great to know that nothing was too much trouble for her, and we’re excited for you to enjoy your new vehicle. If you need anything further, don’t hesitate to reach out.
Mustapha Lawson
General Manager
Henry Uzor was amazing today helped us…
Henry Uzor was amazing today helped us through our sale very quickly and efficiently I would definitely recommend stellantis vauxhall Croydon
15 October 2024
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Thank you for your fantastic review! We’re thrilled to hear that Henry provided quick and efficient service, making your experience a great one. Your recommendation means a lot to us, and we’re delighted that you had a positive experience at Stellantis Vauxhall Croydon. Enjoy your new car, and we look forward to seeing you again in the future
Mustapha Lawson
General Manager
Extremely patient and professional
Extremely patient and professional. First class service from Sean and also manager Arron. I am delighted with my experience at Vauxhall Croydon from start to finish, I had everything about the new system I'm the car explained to me and I am now confident in my new car.
14 October 2024
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Dear Gitana
Thank you for your fantastic review! We’re thrilled that Sean and Arron provided you with patient and professional service. It's wonderful to know that you felt confident and well-informed about your new car. We appreciate your kind words and are delighted you had a first-class experience with us at Vauxhall Croydon. Enjoy your new vehicle, and we look forward to seeing you again!
Mustapha Lawson
General Manager
Viktor was very helpful
Viktor was very helpful, knowledgeable and made my buying experience run very smoothly. There were no pressurising calls and most communication was done quickly and efficiently via emails. Viktor even took the time and trouble to install a dog guard I had bought online before I left the dealership. Excellent customer service! Thank you Viktor
9 October 2024
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Dear Lucy
Thank you for your fantastic review! We're delighted to hear that Viktor made your buying experience smooth and stress-free. It's great to know that his helpfulness, knowledge, and efficient communication made a positive impact. We especially appreciate you highlighting his extra effort in installing the dog guard—it's this level of dedication that we strive to provide for every customer.
We'll be sure to pass on your kind words to Viktor, and we look forward to welcoming you back in the future!
Mustapha Lawson
General Manager
Reply from Stellantis &You UK - Vauxhall Croydon
Hi S Wakeling, thank you for taking the time to leave a review for us at Stellantis &You Vauxhall Croydon. We're happy we could meet your expectations!
I was completely satisfied
I was completely satisfied with the service and the courteous way I was treated
27 September 2024
Reply from Stellantis &You UK - Vauxhall Croydon
Hi Anthony Buckner, thank you for taking the time to leave a review for us at Stellantis &You Vauxhall Croydon. We're happy we could meet your expectations!
Staff helpful and pleasant
25 September 2024
Reply from Stellantis &You UK - Vauxhall Croydon
Thank you again for taking the time to let us know how we did. We hope you have a great day and we look forward to welcoming you back to the centre on your next visit.
Fast and efficient service
Fast and efficient service. Close by is the tram stop to get to Croydon if you need to get the train to work after drop off.
18 September 2024
Reply from Stellantis &You UK - Vauxhall Croydon
Thank you again for taking the time to let us know how we did. We hope you have a great day and we look forward to welcoming you back to the centre soon.
Reply from Stellantis &You UK - Vauxhall Croydon
Hello Shazia, Thank you for your positive feedback for Jamil. We look forward to welcoming you back to Stellantis Vauxhall on your next visit.
Great experience from advisor Viktor…
Great experience from advisor Viktor from start to finish. Everything explained and would definitely recommend this showroom.
23 September 2024
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Hello Ms. Glasgow, Thank you for your kind feedback for Viktor. I am please we were able to help and offer the great service.
Viktor was very helpful
Viktor was very helpful, would definitely recommend, very smooth process the whole way through. No complaints at all!
20 September 2024
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Lauren Thomas, we're so glad that we were able to go above and beyond your expectations!
I will pass your kind comments on to Viktor.
A brilliant and seamless experience
A brilliant and seamless experience. Ahmed and Terry were very helpful and attentive, I’d highly recommend them!
7 September 2024
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Thank you so much for your recommendation in relation to how both Sean and Terry looked after you during your recent visit.
Amazing service
Tracey from the Croydon branch couldn’t have been more helpful, answering all my questions and clearly explaining everything for me. Very friendly making me feel at ease. Very knowledgable and couldn’t have done more for me!! Would definitely go to her for the future. Recommend 100%
4 September 2024
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Ella Fitzpatrick, we are very happy we could provide you with a positive experience! Tracey will enjoy receiving this feedback. Thank you, and have a fantastic day!
From booking to drop off
From booking to dropping off everyone was helpful and cheerful and courtesy car was clean and waiting
On picking up, my car was nicely washed ready to go
100% satisfaction
3 September 2024
Reply from Stellantis &You UK - Vauxhall Croydon
Hi David, thank you for taking the time to leave a review for us at Stellantis &You Vauxhall Croydon. We're happy we could meet your expectations! Thank you again for the great review!
The staff are very professional.
The staff at stellantis Vauxhall Croydon are very professional and make the whole process nice and easy, from drop off to pick up,no problem, we'll done.
31 August 2024
Reply from Stellantis &You UK - Vauxhall Croydon
Emmet, thanks for your praise and kind comments about our team. Thank you, and have a fantastic day!
Henry is fantastic.
Henry is fantastic. Happy to help and advise. A friendly dealership. I am a repeat customer.
30 August 2024
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Hi Consumer, we are very happy to have provided you with such a positive experience! We very much value your repeat business and it’s great to hear Henry has looked after you so well. Thank you for taking the time to leave us this feedback.
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