Victor was exemplary from start to finish, from my first enquiry to collecting the car eight days later. A happy customer
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See what reviewers are saying
From start to finish the service was excellent and polite and caring over the process. And a big thank you to Ahmed Bapusha from the Croydon branch Such a nice guy and smooth with all the paper... See more
Company replied
Seamless, efficient and friendly service. Sean was really knowledgable and welcoming and made us feel at ease straight away. I’m so pleased to have got a car from this dealership and would recommend t... See more
Company replied
Ive been coming to vauxhall croydon more then expected but I have to praise 1 particular person. Her name is Chelsey! Walking into the vauxhall doors can be a stress for me but this young lady makes... See more
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Company details
Written by the company
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
Contact info
15-21 Progress Way, CR0 4XD, Croydon, United Kingdom
- 0208 3084 386
4.5
Excellent
477 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Victor
Sales person Victor is competent knowledgeable and efficient in deal with all my customer queries. This is the second car that I’ve purchased through and it’s been a real pleasure.
5 September 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Thank you so much for your wonderful feedback, Dave! We’re delighted to hear that Victor provided competent, knowledgeable, and efficient service throughout your car purchase. It’s fantastic to know that your second experience with us has been such a pleasure. We’ll be sure to share your kind words with Victor, and we look forward to welcoming you back to Stellantis Croydon in the future!
Kind regards,
Mustapha Lawson
General Manager
Stellantis &You Croydon
Customer Care at Stellanis
From the moment I arrived at Stellantis, yesterday morning, Iyaz was smiling and greeted me warmly. I already felt like a customer and not just a number on a piece of paper.
The MoT process at Stellantis was reasonably quick, as I patiently waited in the lounge area, whilst reading my book.
Iyaz kept me informed and promptly delivered the MoT paperwork, for my car, once the MoT was complete.
He then advised it would be a bit longer as they wished to give the car a clean, as a courtesy. Blimey, I thought!
Once cleaned Iyaz escorted me to reception to settle the invoice. This was a very quick process; the car keys were swiftly handed over to me
and I thanked Iyaz before I left for home.
In summary, I’d like to praise Stellantis but particularly Iyas, for his excellent customer care. During my visit he was the consummate professional and treated me as a valued customer. It was a pleasure to write a review of my visit to Stellantis, with a particular focus on Iyaz and his perfect demonstration of customer care.
Thank you Stellantis and most of all, thank you Iyaz.
Mr Leo Kennedy
4 September 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Thank you so much for your detailed and wonderful feedback, Leo! We’re delighted to hear that Iyaz provided such exceptional customer care throughout your MoT visit, keeping you informed, comfortable, and valued every step of the way. It’s fantastic to know that his professionalism and attention to detail made such a positive impression. We’ll be sure to share your kind words with Iyaz and the team, and we look forward to welcoming you back to Vauxhall Croydon in the future!
Kind regards,
Mustapha Lawson
General Manager
Stellantis &You Croydon
Iyaz Butt was extremely helpful
3 September 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Hi Joanna,
Thank you for your 5-star review!
We’re delighted to hear that Iyaz Butt provided such helpful service. Your kind words will be passed on to him — I’m sure he’ll be thrilled to hear your feedback.
Thank you for choosing Stellantis & You Vauxhall Croydon. We look forward to welcoming you back in the future.
Jamil was exceptionally helpful
Jamil was exceptionally helpful. Gave regular updates through out the day. 5 star service
3 September 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Hi Valentine,
Thank you so much for your 5-star review!
We’re delighted to hear that Jamil provided exceptional service and kept you updated throughout the day. Your kind words will be passed on to him — I’m sure he’ll be thrilled to hear your feedback.
Thank you for choosing Stellantis & You Vauxhall Croydon. We look forward to welcoming you back in the future.
Great Car Buying Experience
“From start to finish, the whole car purchase process has been smooth and hassle-free. I was kept fully informed at every stage and everything was handled professionally. Viktor has been fantastic throughout – friendly, knowledgeable, and always quick to answer any questions. I would highly recommend both the service and Viktor to anyone looking to buy a car.”
3 September 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Hi Tanya,
Thank you so much for your 5-star review!
We’re delighted to hear that Viktor made your car buying experience smooth and hassle-free. Your kind words about his professionalism, knowledge, and friendliness will be passed on to him — I’m sure he’ll be thrilled to hear your feedback.
Thank you for recommending Stellantis & You Vauxhall Croydon. We hope you enjoy your new car and look forward to assisting you again in the future.
Reply from Stellantis &You UK - Vauxhall Croydon
Thank you for your 5-star review, Margaret.
We’re delighted to hear that Iyaz provided you with excellent service. Your feedback is greatly appreciated, and we’ll be sure to pass your kind words on to him.
We look forward to welcoming you back to Stellantis &You Vauxhall Croydon in the future!
Kind regards,
Mustapha Lawson
General Manager
Very professional
Very professional, friendly and efficient service. Would like to thank Iyaz for progressing my car through the workshop. Very impressed with Stellantis compared with some other Peugeot dealerships.
2 September 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Thank you for your 5-star review, Dominic
We’re delighted to hear that Iyaz provided such professional, friendly, and efficient service and that your experience with Stellantis &You Vauxhall Croydon impressed you. We’ll be sure to pass your kind words on to him.
We look forward to welcoming you back!
Mustapha Lawson
General Manager
MoT & Service
MoT & Service
Iyaz was very helpful & efficient.
Kept me up to date throughout the day.
Friendly member of staff.
1 September 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Thank you for your 5-star review, Daryl.
We’re pleased to hear that Iyaz provided helpful and efficient service during your MOT and service, keeping you updated throughout the day. Your kind words about his friendliness are much appreciated.
We look forward to welcoming you back to Stellantis &You Vauxhall Croydon!
Kind regards,
Mustapha
General Manager
Stellantis &You Vauxhall Croydon
Very welcoming and professional.
Overall the experience at Vauxhall has been excellent. When arrived spoke with Iyak Butt who was very welcoming and professional. He explained every step of the process for why my car was called in. When I collected my car, again he was very helpful explaining the health check and any recommendations that needed to be done on the car.
1 September 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Thank you for your fantastic 5-star review, Tina
We’re delighted to hear that Iyaz made your experience welcoming and professional, and that he clearly explained every step of the process and the health check recommendations. Your kind words mean a lot, and we’ll be sure to pass them on to him.
We look forward to seeing you again at Stellantis &You Vauxhall Croydon!
Kind regards,
Mustapha Lawson
General Manager
Stellantis &You Vauxhall Croydon
Iyaz was brilliant
Iyaz was brilliant. He kept me regularly updated. The service was complete within a quick timeframe and he gave excellent customer service.
29 August 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Hi Mel,
Thank you for your fantastic 5-star review! We’re delighted to hear that Iyaz kept you regularly updated and ensured your service was completed quickly and smoothly. It’s great to know his excellent customer service made such a positive impression.
We really appreciate your feedback and look forward to seeing you again.
Mustapha Lawson
General Manager
Booked in with Iyaz for a services
Booked in with Iyaz for a services. And I have to say customer services was 10/10. He ensured to call me twice throughout the day with updates and times. Extremely professional and efficient and a very enthusiastic member of the team.
29 August 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Hi Lewis,
Thank you so much for your fantastic 5-star review. We’re delighted to hear that Iyaz looked after you so well and kept you updated throughout the day. Professional, efficient, and enthusiastic service is precisely what we strive to deliver, and it’s fantastic to see Iyaz recognised for doing just that.
We look forward to welcoming you back again soon.
Mustapha Lawson
General Manager
Service
Dropped my car and I was served by a gentleman called Lyaz Butt who is one of the customer advisor. He is very helpful and offered a Great service.
29 August 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Hi Andre,
Thank you for sharing your 5-star feedback! We’re so pleased to hear that Lyaz provided you with such helpful and great service. We’ll make sure your kind words are passed on to him — recognition like this means a lot.
We look forward to welcoming you again in the future.
Mustapha Lawson
General manager
Whole experience was straight forward
Whole experience was straight forward, the advisor Iyaz Butt was extremely helpful throughout and went over and above
27 August 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Hi Perez,
Thank you for taking the time to leave us such a wonderful 5-star review. We’re delighted to hear that your experience was straightforward and that Iyaz went above and beyond to support you throughout the process.
I’ll be sure to share your kind words with him and the team. We really appreciate your feedback and look forward to welcoming you again in the future.
Mustapha Lawson
General Manager
Stellantis
Iyaz Butt has been amazing and very helpful. Would recommend him and the dealership 100%
27 August 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Hi Samantha,
Thank you for the 5 stars! We’re so pleased to hear Iyaz was amazing and helpful. Your recommendation means a lot to us, and we look forward to seeing you again.
Best,
Mustapha Lawson
General Manager
Iyaz is the top man any problem any…
Iyaz is the top man any problem any issue please go and see this man job done.
26 August 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Hi,
Thank you for your 5-star review! We’re delighted to hear that you had such a positive experience with Iyaz. He truly is a great asset to our team, and I’ll make sure your kind words are shared with him.
Mustapha Lawson
General Manager
Super service from Iyaz Butt at the…
Super service from Iyaz Butt at the Stellantis Croydon whilst bringing my car in for a recall.
26 August 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Hi Nick,
Thank you for your 5-star review. We’re so pleased to hear that Iyaz provided you with super service during your recall visit. I’ll be sure to share your feedback with him and the team.
Best regards,
Mustapha Lawson
General Manager
Phenomenal service from Ahmed based in…
Phenomenal service from Ahmed based in the Croydon branch! 10/10! Customer care, clarification on things I wasn’t sure of, kindness and understanding to my personal situation. I can’t rate Ahmed and the team at Stellantis & You Vauxhall Croydon!! First class!!!
8 August 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Thank you so much for your fantastic feedback, Rosie! We’re thrilled to hear that Ahmed provided phenomenal service, offering clarity, kindness, and understanding throughout your experience. Your kind words mean a lot to us, and we’ll be sure to share them with Ahmed and the team. We look forward to welcoming you back to Vauxhall Croydon in the future!
Viktor was great…
Viktor was great at helping me find a new car. Very smooth, very easy, nothing hidden.
1 August 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Thank you so much for your kind words, Natasha! We’re delighted to hear that Viktor made your car-buying experience smooth, easy, and transparent. We’ll be sure to share your feedback with him, and we look forward to welcoming you back to Stellantis Croydon in the future!
Absolutely terrible service
Absolutely terrible service - went to buy a new car, all they cared about was selling finance. Everytime I thought that they were finished another form appeared regarding finance more accurately to say that I that I didn't want it. Had to wait twice as long to pick up the car as agreed, they just didn't care. After waiting weeks for it I still had to wait 2 hours on the day because they hadn't prepared it.
14 October 2024
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Dear Eric,
Thank you for taking the time to share your feedback. I’m very sorry to hear about your experience and the frustration caused during your car purchase. This is not the level of service we aim to provide, and I completely understand your disappointment.
We would like the opportunity to review what happened and see how we can make things right. Please contact me directly at the dealership so we can discuss your visit and address your concerns. Your feedback is important to us, and we want to ensure a better experience in the future.
Kind regards,
Mustapha Lawson
General Manager
Stellantis &You Croydon
Great experience from start to finish
Henry was very engaging and helpful throughout the whole process.
All my questions were answered and I was i left with the assurance that if I needed any further assistance once leaving the show room I shouldn't hesitate to get intouch.
28 July 2025
Unprompted review
Reply from Stellantis &You UK - Vauxhall Croydon
Thank you, T. Hall, for your fantastic 5-star review
We’re delighted to hear that Henry provided such an engaging and helpful experience from start to finish. It’s great to know that all your questions were answered and that you left feeling confident about reaching out for further assistance if needed.
Your feedback means a lot to us, and we look forward to continuing to provide excellent service at Stellantis &You Vauxhall Croydon.
Kind regards,
The Team at Stellantis &You Vauxhall Croydon
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