Starrymaps.com Reviews 221

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Very satisfied with the product, what I received is better than expected - the frame is solid (but not heavy) with the print sealed into it. The hooks are already there, so all you need is a nail in t... See more

Rated 5 out of 5 stars

My wife loved it! We celebrated 10 years of marriage recently and this was my gift to her. The sentimental value this provides was perfect and there was definitely a tear in her eye. Thank you StarryM... See more

Rated 5 out of 5 stars

I ordered just the print without the frame and it arrived in bad condition. However, I contacted their customer support right away and Mike responded quickly. He replaced it right away free of charge... See more

Rated 5 out of 5 stars

Ordered 2 separate maps for a 50th and 25th wedding anniversaries. They loved them. Service was fast and precise. Would order again.

Company details

  1. Poster Store
  2. Gift Shop
  3. Print Shop

Information provided by various external sources

A perfect gift to someone special; Create custom maps of the night sky to save a precious moment forever. Our maps can be instantly downloaded in 10 different international sizes.


Contact info

4.8

Excellent

TrustScore 5 out of 5

221 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Absolutely Gorgeous!

Just received my framed map and it is gorgeous! Beyond my expectations ... really love it. The customer service from Mike has been spot on, his responses to emails and queries have been fast, friendly and efficient! Would definitely recommend. Great present for someone.

10 February 2022
Unprompted review
Rated 5 out of 5 stars

Review

I had an issue with a print not to the fault of starrymaps and it was resolved rather quickly and professionally as I got a replacement within a small amount of time.

It’s a great product and display piece and I’d definitely recommend it as it’s a great gift for any occasion really.

27 January 2022
Unprompted review
Rated 5 out of 5 stars

Excellent work

Excellent quality of product and the best customer service. And I say that as a seller myself.
Keep up the good work.

26 January 2022
Unprompted review
Rated 1 out of 5 stars

Wrong Date

The got the date wrong on my map. It was a gift...
When I contacted them hoping they would rectify the situation, they said they hope I have a better experience next time. Thanks guys...
:\

25 January 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I ordered a print for a xmas gift. Mike was extremely helpful and responsive when the package was missing in action....only for a bit. The best customer service I have had in a long time! My print and frame look amazing! Thanks so much! I would definitely order again!

30 December 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic experience!

I was late in ordering this as gift for Christmas. I had a little confusion about processing and shipping time (totally my own fault). I emailed Mike at customer service and he was super professional, prompt, and helpful, and I can honestly say, I've never had a more pleasant experience with a company. AND, even after I had resigned to my print arriving a couple days late, it magically showed up on Christmas Eve!! My girlfriend and her entire family were floored at how beautiful this thing is! Mike, and all the rest of the folks at Starrymaps performed a Christmas miracle and I couldn't be happier!

29 December 2021
Unprompted review
Rated 5 out of 5 stars

Nice people and an awesome product!

The 12x12 print turned out awesome! Customer service was some of the best I’ve experienced, and the product arrived so quickly. Perfect gift! Will be using starrymaps again in the future for sure.

14 December 2021
Unprompted review
Rated 5 out of 5 stars

Excellent product and customer service

Not only is this a beautiful product (better design than the competitors in my opinion), but Mike is attentive and delivers excellent customer service.

When my gift encountered shipping problems (outside of Starry Maps' control), Mike was prompt with finding solutions and did everything he could to fix the problem - he even followed up to ensure the replacement was delivered. That's how to run a business in 2021. Thanks Mike!

4 December 2021
Unprompted review
Rated 5 out of 5 stars

Mike was so amazing and helpful

Mike was so amazing and helpful! He even went over and beyond to make sure my gift to my daughter for her 21st birthday made it in time. It’s simply beautiful and my daughter cried when she opened it as well as everyone else. Thank you so much Mike!

3 December 2021
Unprompted review
Rated 5 out of 5 stars

Map of wedding day

The starry map just arrived of our wedding day 25 years ago and looks amazing and even better in person. The frame and the print is gorgeous. I am so happy I took a chance and now can’t wait to surprise my husband!!

26 November 2021
Unprompted review
Rated 5 out of 5 stars

If I could give this 6 stars I would

If I could give this 6 stars I would. I ordered the canvas and it was wayyyy more durable than I ever imagined. Very thick and sturdy, the image was clear. Just perfect all around.

23 November 2021
Unprompted review
Rated 5 out of 5 stars

This company is absolutely amazing

This company is amazing. I ordered two different prints for upcoming birthdays. I was kind of on a time crunch which is my own fault but Mike was such a huge help. He answered emails very quickly and professionally. I received the prints before the given date. The quality of the prints are amazing and they are absolutely beautiful. I can’t wait to order from this company again. If you’re looking for a unique gift this is the place to go .

10 November 2021
Unprompted review
Rated 5 out of 5 stars

Very Satisfied!

I ordered two prints. Both were great quality and arrived promptly! I emailed a question to customer service and received an answer the same day. I would definitely recommend this company!

4 November 2021
Unprompted review
Rated 5 out of 5 stars

Mike was excellent help

Mike was excellent help. When it looked like my frame wasn't being processed by Aus Post, Mike sent me a digital version of my map free of charge.

Luckily my frame arrived, and I was able to gift it to my husband-to-be on the morning of our wedding.

He was so moved. The map showed the stars from where he proposed to me 8 years ago.

7 October 2021
Unprompted review
Rated 1 out of 5 stars

Terrible Delivery, Quoted Wrong

Was quoted a delivery within about 3-4 days after ordering. Order took about a week to process and once it was shipped the delivery date has changed at least 3 times. Was supposed to be here by now, i have been waiting 2 weeks for this since it has shipped. If you are planning to get this by a specific date like i was, you might want to order it a month in advance

4 October 2021
Unprompted review
Starrymaps.com logo

Reply from Starrymaps.com

Hello Tyler,

I'm very sorry this happened. While shipping delays are out of our control we'll do everything we can to help get your item as soon as possible. Please reach out to support@starrymaps.com with your order details so the team could escalate this issue to the shipping company.

Thank you!
Starrymaps Team

Rated 5 out of 5 stars

Amazing

Amazing, my boyfriend loved it!!! If you’ve been wanting a great quality starry map do not order from anywhere else. My order came early too!

2 October 2021

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