Sentinel has just become terrible to work with, long hold times and then when you get on a call after the long hold the calls drop (happened frequently)and they don't call you back! Especially when s... See more
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I have an inherited IRA in a fixed rate CD. I'm taking semi annual RMDs. I wanted to take one of my distributions 2 months early. I filled out the paperwork but they would not send it to me. Each t... See more
Client needed a distribution. We asked for the total surrender charges and net amount client would get and they didn't not mention an additional market value adjustment. When they heard about the co... See more
Horrible customer service over the phone and via email. No one cares at this company about you. My mother in-law died so my wife decide to liquidate the annuity. The 1099 Sentinel issued was incorr... See more
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Competitive, solid carrier.
A Med Sup E-App would bump them up to 5 stars. The paper app could use a redesign as it has spots that don't flow well, making it more likely to miss required data.
Sentinel Security Life Insurance
Good company - dental product not very good. Little benefits in the first year.
Annuity
Easy to work with, get things done quickly. Glad I have them as a partner.
Annuity
Service has always been excellent in the business I have placed with Sentinel.
Very professional company .
very easy for me to understand both in doc's and customer forms.
I enjoy working with this company quite a bit.
They are quick to get back to you, answer any questions and help with the application process. Availability is important in the insurance industry, and they are one of the easiest to get a hold of. I only wish more of their products were available in Florida.
Had major issues regarding the Agent receiving commissions
Commissions were incorrectly paid to the Agent's former employer. Upon the Agent contacting commissions department he was told that it was up to him to get the error fixed. The Agent got his IMO involved and finally the error was corrected. The contracts were also issued with another Agent's name. New annuity contracts were eventually issued.
New to the Program
Thanks to Mr. Annuity, I have used your fixed annuity a few times and you do what you promise!
Recent experience was very good
My recent case was handled effectively and all communications were direct and promptly handled.
I have never had and dealings with Sentinel Life. I wouldn't know what to rate them.
I have never had and dealings with Sentinel Life. I haven't bought it and I haven't sold it. I wouldn't know what to rate them.
Too many conditions for your good rates
It cost to do anything with your policies,lighten up. Charging for rmd. Come on
Excellent experience at Sentinel!
Excellent experience with Sentinel Security Life!
Telephone Help
Whenever I call, there is always a friendly willing person to explain to me what is covered and why.
Excellent service every time
Whenever I call to ask questions everyone I spoke with was very attentive, supportative and professional
Top notch company.
Sentinel Security is a great company. Unfortunately, I live and sell in a state where over 50% of people now choose cremation. And, the National Funeral Directors Association projects that to increase to over 90% by 2020.
At the same time, a price war with mortuaries is taking place.
I non-renewed my license the first of the year because the pressure to buy more final expense coverage has disappeared.
Great alternative
Sentinel has been very good and has filled a valuable place in my business offerings. Customer service has been very good and business flows well.
very good support
I received help from several different persons in making sure my application was correct and ready to submit- very helpful!
111 graded benefit
When we do a graded level 111 life policy they should not have to do a phone interview. We as agent already know they need a level three.
Great Company
The fixed product is great and I have been very pleased anytime I have needed to talk with someone....
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