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Company details

  1. Electronics & Technology

Written by the company

SproutVideo is the best video hosting platform for business. Use our suite of video marketing tools, including easy lead capture, premium integrations, video SEO tools, post-play screens, and more, to grow your business. Or, securely share your content online with our powerful video privacy tools, such as password protection, login protection, single-sign-on, geo restriction, and IP address or domain whitelisting. No matter how you're sharing your videos, you can take advantage of our in-depth analytics and engagement heat-mapping to understand how your videos are performing, and exactly how much your audiences watches, rewatches or skips.


Contact info

4.0

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

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Rated 5 out of 5 stars

I moved over from another video…

I moved over from another video platform and my experience with SproutVideo has been fantastic. Their support team help me to figure out the best embed method and my clients are happy with the videos added to their websites and platform. I recommend SproutVideo 100%

28 January 2026
Unprompted review
Rated 2 out of 5 stars

I loved the product- but their billing…

I loved the product- but their billing is ridiculous.My card expired. I paid a few days later...Then I was billed again 10 days later after payment - chatted with someone and was denied a credit.  And they treated me as if  they did not pay my bills - and the amount was only 10$ - I do not recommend them.

11 December 2023
Unprompted review
Rated 1 out of 5 stars

Horrible customer service after three years of being a good standing customer

After being a customer for many years, the last few months I fell on hard times. I have worked hard to get back on my feet.

When my account fell behind last month, my videos were disabled. When I attempted to get my account current, I was immediately notified that my account was another month past due.

I had attempted to reach out to customer service several time trying to explain the situation and get some understanding and support. They have done nothing to help a long time customer.

It's a great video subscription hosting service, as the support agent said. But they are just another corporation that has no appreciation for their customers

21 June 2023
Unprompted review
Rated 1 out of 5 stars

All my files are deleted

I was sick, spent some time in hospital and couldn't check emails or my inbox. After 2 months because my bills wasn't paid on the platform, all my content was gone. I have been paying for 2 years and you didn't even care to take a backup. I was selling courses, 2 years of content GONE. It really hurts. I contacted the support and they couldn't do nothing about it. What a shame !

1 October 2022
Unprompted review
Rated 5 out of 5 stars

I love Sprout Video as a platform

I love Sprout Video as a platform. I have my own content which I update weekly and then other content that goes up once a month or so. I like that I have my own website that Sprout provides and it is an excellent easy-to-use platform that holds all my archives and is available to all publicly.

6 June 2018
Unprompted review
Rated 1 out of 5 stars

Highly unreliable company subscribed …

Highly unreliable company subscribed for a basic plan then checked my statement and without authorisation they charge something like $200 odd dollars on my card. I feel they tricked to thinking you are going for a $25 but then they start charging my card. No lock system so if you go over their $25 and used over the limit they will charge crazy amount which is highly fraudulent. What is the point of having a different plan they fool customers into their plan and charge the card. Avoid any any cost this company

31 October 2017

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