sprintlogistics.com Reviews 39

I am writing a review as a customer. Having been notified that my parcel was to be delivered, I then received an email at exactly the same time saying it couldn't be delivered because I wasn't in.

Later the same day I received another email saying that my package had been delivered, when it had not. I was at home the entire time and saw no delivery being made. Attempts to contact Sprint Logistics and the original seller have been unsuccessful and I have lost an expensive item, due to their incompetence. There is no customer service, no compensation, and no accountability. I'm absolutely furious and disappointed, and apparently have no recourse other than leaving reviews to warn other people.

Very professional company and team. Always hands on when needed and they give confidence to protect and prevent rather than react to problems.

I’m writing this review because I genuinely wanted to thank the entire team at Sprint Logistics.

Black Friday and Q4 in general were handled unbelievably well. As an e-commerce brand, you work with many different companies over time. That’s exactly why it stands out when you find a partner where the excitement and appreciation for the collaboration simply don’t fade. That’s exactly how it feels with Sprint Logistics. To this day, everything runs incredibly smoothly.

We genuinely couldn’t have made a better decision.

A special shoutout to Lawrence and the entire Sprint Logistics team for such an outstanding job!

We've worked with Sprint Logistics for over a year now and have had a great experience. Halyna is quick to respond, efficient and helpful. Would absolutely recommend.

We’ve known and worked with Sprint Logistics for a few years now, and they’ve consistently proven to be an exceptional partner.

From the start, they took the time to truly understand us – not just as a business, but as a brand and a team. That deep understanding has made all the difference.

Over the years, our business needs and strategy have evolved significantly, and Sprint have adjusted their logistics approach time and again to meet us where we are. They’ve used their expertise to help us resolve countless operational challenges, often proactively suggesting solutions before we even ask. Their advice has always been thoughtful, strategic, and rooted in experience.

The team genuinely care – it shows in everything they do. Our account managers, Bernardo and Patrick, are consistently helpful, responsive and solution-oriented, always going the extra mile to make sure things run smoothly. James on the sales side has also been incredibly supportive and accommodating from day one.

On the ground, the warehouse team are quick, efficient and reliable – orders are fulfilled accurately and promptly, and we never have to worry.

Even the CEO has taken the time to support us directly, which speaks volumes about the culture and care within the business.

In short, Sprint are a safe pair of hands. They take care of all our warehousing and logistics needs so we can focus on growing our business. We couldn’t ask for more from a logistics partner.

We recently started to use Sprint Logistics for our freight forwarding needs, and I can confidently say it was one of the best logistics experiences we've had. From the very first interaction, their communication was clear, prompt, and proactive—we always knew exactly where our shipment was and what to expect next.
Their efficiency was truly impressive. Everything was handled swiftly and smoothly, with no delays or unexpected issues. It’s clear that they have a well-oiled process and a team that knows exactly what they’re doing.
What stood out most was their professionalism. Every team member we dealt with was courteous, knowledgeable, and genuinely committed to providing top-tier service. You can tell they take pride in their work and we felt supported every step of the way.
Highly recommend to anyone looking for a trustworthy and capable freight forwarding partner. We’ll definitely be using them going forward. And Big Thank you to Halyna for all support!

Thank you to Sonya and all the team for the kind donations to Hounslow Community FoodBox, your generosity will go such a long way in making a difference and helping us to continue supporting residents in need across our Borough.
Many thanks from everyone at FoodBox

Over the past years, we’ve built a strong partnership with Sprint Logistics which increases to grow, especially due to the tireless work of James – he’s always there when we need him and goes out of his way to support. Switched on, professional and reliable - feedback that is shared amongst us and our clients.

We have been working with Sprint Logistics for some time now and are absolutely happy. Communication is fast and uncomplicated, and the team is always ready to help. From initial contact to ongoing processing, everything has worked smoothly.

We can definitely recommend them fully.

Imran, Patrick and the team did a great job organising a large delivery for our conference. Everything was delivered and collected on time from the US and London. Would definitely recommend to use.

The service from Sprint Logistics was seamless from start to finish. Staff were incredibly helpful and transparent, no hidden fees, very good communication and understood our requirements perfectly. I would absolutely be happy to use them again.

We recently worked with SprintLogistics during the Eurofinance conference, and their service was great from start to finish. They were timely, careful, and responsive throughout the entire process. Everything arrived as expected, and the team made sure all logistics ran smoothly. We're very happy with their service and would gladly work with them again. Highly recommend them for any logistics needs – they truly deliver excellence!

Sprint Logistics have been our official courier for many years. They are efficient, customer friendly and always willing to go the extra mile. They work with us on our main event of 90+ exhibitors and we always receive great feedback from our clients on the service they receive.

Really good services! All went really well with no issue.

Sprint Logistics have been a valued partner of DTC Live for over a year and a half, playing a vital role in our community. Through our collaboration, they’ve supported multiple brands with their fulfilment needs, demonstrating that the process doesn’t need to be overly complicated. They exemplify what a 3PL should be, and as a result, many have converted to becoming customers of Sprint Logistics.

I’ve been working with Sprint Logistics for my e-commerce business, and they have been nothing short of outstanding. Their team truly understands the unique needs of online retailers, providing efficient and scalable solutions. From warehousing to pick-and-pack services, everything has been handled with precision and care.

Their integration with major platforms like Shopify and Amazon made the entire process incredibly smooth, and their real-time inventory tracking through their WMS has been a game changer for my operations. Shipping has always been timely, and their customer service is top-notch—always responsive and ready to assist.

If you’re looking for a reliable, professional, and customer-focused logistics partner, I highly recommend Sprint Logistics. They’ve helped me scale my business and provide an excellent experience for my customers. Couldn’t be happier!

Clear and fast communication, by email, zoom and phone calls. Fulfillment service is also quick without mistakes - I am a very happy 3PL and Freight Forwarding client for over a year now

Sprint Logistics has been a valued partner of ours in the EU for nearly a year now, and we couldn't be more pleased with their performance. They have proven to be the dependable and adaptable partner we were seeking in the EU, always putting customer needs first and offering tailored solutions. Their attention to detail in meeting our specific requirements right from onboarding to business-as-usual operations has been exceptional. The team at Sprint Logistics excels in clear, prompt communication, making the experience hassle-free and stress-free. They truly understand the importance of efficiency and professionalism.

For anyone seeking a trustworthy, efficient, and professional fulfilment partner, we highly recommend Sprint Logistics!