Spreadshirt Polska Reviews 6,883

Ordered with the website saying it would deliver one week before Christmas, received an email saying it would be two days late, then another saying it would be two days later than that and then silence. Once we asked about the delivery we got it a week after the New Year. Thank you for ruining my sons Christmas - your business runs on bad faith.

I ordered a hoodie with an estimated delivery date first set for December 19, then changed to December 24. As of today (January 2, 2026), the package has still not been delivered.

I have not received any clear or reliable information about what happened to my order. Contact with customer service has been very difficult — responses are generic or automated and do not actually resolve the issue.

Due to the order not being fulfilled, I requested a refund. Overall, this experience has been frustrating and has seriously affected my trust in the company.
At this point, I cannot recommend this service.

Shirts are great (it was my own design this time). I recommend the express delivery service - it is very reliable.

Czapka i jakość nadruku są zadowalające. Niestety, nadruk nie jest idealnie wyśrodkowany, co wpływa na ogólny efekt.
The cap and print quality are satisfactory. Unfortunately, the print is not perfectly centered, which affects the overall effect.

I was initially very satisfied with the customer service at Spreadshirt – their responses were fast, polite, and they genuinely seemed to want to fix the issues that came up with my order.

Unfortunately, despite these efforts, the overall experience turned out to be frustrating and disappointing.

My original order had to be partially cancelled due to stock and embroidery limitations. I accepted the situation and appreciated the offered coupons as compensation. But then I discovered that only one coupon can be used per order – which made it impossible to reorder at a price even close to what I originally paid.

What was meant to be a goodwill gesture ended up being just another system limitation (or perhaps part of a business model designed to make customers pay more while thinking they're getting a discount). Either way, the final result was: more cost, less value. I was left with unusable coupons and no proper resolution.

It’s a shame – the customer support team tried, but the systemic flaws in how Spreadshirt operates made their efforts meaningless. I expected better from a company of this size.

Our communication is still ongoing, but my frustration has grown to the point that I felt compelled to write this review before things got even worse.

Then came the final straw.

I’ve now received the only item that wasn’t cancelled – and sadly, it arrived completely wrong. Despite clear visual previews and multiple written confirmations, the embroidery that was supposed to be in the top-right corner of the back ended up placed near the bottom, totally ruining the intended design.

This is now the third major issue with just one single order.

I’m done. All the communication, effort, and cooperation on my part were simply ignored. At this point, I no longer trust this business. What started as a smooth and professional experience collapsed into carelessness and wasted time.

Even worse, Spreadshirt operates multiple profiles on Trustpilot (e.g. spreadshirt.nl, spreadshirt.net, etc...) – and on one of them, I already received a polite but frankly detached response from an employee named Nina. She reiterated that only one discount can be used per order and framed this as a standard across the industry, trying to justify the experience as a reasonable limitation.

But let me be clear – this wasn't about using 5 discounts to get things for free. It was about not being forced to pay significantly more for the same items just because the original order was cancelled on their side. This wasn't about loopholes. It was about fairness. And this was not it.

A company that can’t follow its own confirmations, and then hides behind vague policies or copy-paste excuses, is not one I can recommend anymore.

And to the next Spreadshirt employee reading this:
I’m curious – what will the excuse be this time?
Was the team leader off sick that day?
Did no one review the final embroidery before shipping?

Or is this just “another rare case” like all the others?
Frankly, nothing would surprise me at this point.

sharing my experience of the last month. using this site, ordered a custom hoodie for my daddy's BD, and it turned out awesome. The design tool on the website is easy to use ... there are so many options to choose from. I could add my own text, and it came out exactly how I imagined. The fabric quality is finest, the print looks durable - def not one of those cheap prints that fade after 1-2 washes. I had my order in just a 3 days. If you need a unique, custom gifts or clothing, I think that Spreadshirt is absolutely worth it, friends!

Nice shirts, fast delivery, great mailing contact.

All is ok. T-shirt is great.

Hoodie is what I expected.

I am not completely satisfied with the purchase. First, when ordering the mug, it said that the shipment would reach me on December 24. It arrived on January 4… Second, I have serious reservations about the quality of the print on the mug.

Fast delivery, good quality of T-shitts, worth their price 👍

The parcel was shipped exact the same day as expected. I liked the quality of the print, though it might be improved. Web site is user friendly and allows to navigate and create request freely. Nice experience overall. Thanks!

all ok, thanks for fast delivery of items

Perfect quality, Perfect service.

The hoodie is amazing. Great quality, fast deliver. Everything on time. Hoodie look just like on the side.
Love love everything, I will definitely buy more stuff in this shop. Highly recommend.

I'm blown away, high quality prints (even big pictures) and very fast delivery. I will order more for sure.

To the Spreadshirt employees

I picked up today the ordered T-shirt (order #28778241), which I could not receive for more than a month. There was a hole on the back of the T-shirt. I am sending a photo. I am outraged. I demand to send me a normal product. I will never use the company's services again and will report the quality of the work on all social networks.